Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,225 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,225 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

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“As an organisation that prides itself on professionalism and detail, it is a pleasure to do business with a like-minded company. Having used this company many times now we wouldn't consider using anyone else. Great service and attention to detail.”

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Posted 2 years ago

“The perfect gift to commemorate service - produced and delivered incredibly quickly - I am chuffed to bits, as I am sure the recipient will be.”

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Posted 2 years ago

“I was very impressed with the service from Ballantynes of Walkerburn. I submitted my order on-line (with engraving) and received the order within 3 days. Very professional service and will defintely use them again in the future.”

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Posted 2 years ago

“A great product beautifully engraved brought for my son’s 50th birthday. Would recommend the company. A satisfied customer thank you”

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Posted 2 years ago

“My order that I ordered from you is prefect thank you it looks more lovely then the pic when you order thank you I will use you again with I need think like this again”

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Posted 2 years ago

“Excellent product worth the money, very friendly and professional service.”

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Posted 2 years ago

“I have used the excellent services of Ballantynes of Walkerburn before and had no hesitation to use them for a special project. Simply Outstanding service and communication from start to finish!! thank you once again to all the BalWalk Team. 'Yours Aye' James McIlroy”

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Posted 2 years ago

“A truly brilliant service. Quality product with perfect engraving - even in German. All done with minimum fuss and all within 3 days. Value for money and flawless exercise. Thoroughly recommended.”

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Posted 2 years ago

“Fantastic online service with swift delivery.”

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Posted 2 years ago

“The whole process from start to finish was seamless. Immediate response to initial enquiry and kept up to date with developments. The finished bottle and design were exactly what was ordered. Highly recommend using the services offered. Great idea for a presentation or other birthday/anniversary type present.”

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Posted 2 years ago

“Ballantynes were a pleasure to to business with. I spoke directly to the company owners when I needed two engraved glass tankards within a week and I received the items within a few days. The glass tankards, engraving and presentation boxes are exquisite and I would have expected to pay considerably more for such excellent work. I can’t recommend Ballantynes enough.”

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Posted 2 years ago

“A fantastic product and a great, speedy service.5*”

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Posted 2 years ago

“This is the second time I have used Ballantynes and the service and product remain excellent. I reached out to the team to discuss my order before placing it and they were quick to engage and very helpful. Once my order was placed they re-engaged to confirm the intricacies of the engraving on my order (a decanter set engraved on 3 sides) and turned my order around in 24hrs. I have now received the decanter and I am very happy with it, as I am sure the future recipient will be when he receives his great leaving gift.”

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Posted 2 years ago

“Great value for money. Excellent communication, super crisp & clear engraving and extremely well packaged to survive delivery. What's not to like?”

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Posted 2 years ago

“Royal Marines Commando Sculpture Wow what a masterpiece , a must have for serving or former bootnecks.”

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Posted 2 years ago

“Quick service of another quality product”

Ballantynes of Walkerburn 5 star review on 20th January 2023

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Posted 2 years ago

“Very impressed with item, together with speed of order and delivery”

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Posted 2 years ago

“Beautiful stylish whiskey decanter and glasses in a presentation box. Great service from Ballantynes. Received perfectly in a well wrapped box.”

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Posted 2 years ago

“I have ordered of this company on numerous occasions for gifts and they are first class, arrives on time in perfect condition and the artwork is tremendous and nothing is ever a hassle and I give them 5 stars each and every time.”

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Posted 2 years ago

“Having ordered an engraved bottle, i struggled with an apropriate design, the Team came up with a suggested design and the recipient was over the moon when he received it”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,225 reviews