Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,358 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Excellent, fast Service. Delighted with the final result. Thank you very much.”

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Posted 2 years ago

“As usual, the service I receive from Ballantynes is outstanding. The speed at which you respond to a request, design layout and execution of the order is always exceptional. Not only do I use this company to purchase gifts for my husband who is ex-army but his regimental association have a strong connection to purchasing items to use in their annual raffle which all the members wish to win.”

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Posted 2 years ago

“Excellent service and customer support throughout ordering and receiving the Statue.”

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Posted 2 years ago

“My 2nd order. Excellent products I absolutely love the glasses.”

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Posted 2 years ago

“Fantastic company to deal with many thanks”

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Posted 2 years ago

“Great service very professional and presented beautifully. I would definitely recommend”

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Posted 2 years ago

“Excellent customer service, very responsive and very reasonably priced.”

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Posted 2 years ago

“I received fantastic customer service when I called for assistance as to which set to purchase for my husband as a birthday gift. The order came extremely quickly and the order process was very straightforward. I gave my husband this a gift for his birthday today and he absolutely loves it. It was filled with his favourite whiskey and given pride of place on our drinks cabinet within minutes of opening!”

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Posted 2 years ago

“Brilliant model. Exactly as I anticipated. Very pleased with it. Thank you.”

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Posted 2 years ago

“Fantastic service, quick turnaround of my order and quality Product. Will definitely be using Ballantynes again and won't hesitate to recommend them.”

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Posted 2 years ago

“Briliiant service. After a brief e-mail discussion Ballantynes delivered exactly what I needed in short order. Arrived within a few days in perfect condition. Very pleased with this service”

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Posted 2 years ago

“Another one to enter my crowded and constantly complimented upon display cabinet especially my collection of the Light Division (First in Last out)---Am very proud to own them.”

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Posted 2 years ago

“I was expecting the item to be good but must say that you exceeded my expectations. I will be presenting the trophy to the award winner on 25th November 2023 and after this will email all squadron O.C's with your information, as this trophy is fantastic and relevant to us.”

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Posted 2 years ago

“Delivery was top,well packed. Ive not seen yet but my mother says its very nice Beutifull 👍”

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Posted 2 years ago

“Always been a loyal customer to Ballantynes as a result of the consistent perfection of their customised products”

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Posted 2 years ago

“I was amazed with the service, from when I ordered it to delivery it was just a couple of days ! I'm so very pleased with the item I brought,it was even better than its picture ! Can't wait to see my grandsons face when we give him the gift ! Many thanks ! Xxx”

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Posted 2 years ago

“I have used Ballantynes several times now and would rate them above excellent. They are extremely efficient and customer-focused. They always go above and beyond and I will continue to buy their products. the products I have purchased are of amazing quality and beautifully presented. Thank you.”

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Posted 2 years ago

Thank you !!

Posted 2 years ago

“Very happy with the finished product, and the delivery time was super fast, I will definitely be back again for more products. Thank You!”

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Posted 2 years ago

“I recently purchased a Gurkha Soldier World War One sculpture, and I loved it. The sculpture is beautifully crafted and finished, and its size is just perfect. They made the ordering process easy and straightforward. I would highly recommend this company to anyone looking for a high-quality product and exceptional customer service.”

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Posted 2 years ago

Thanks so much for the note we love them !!

Posted 2 years ago

“Product was perfect, very quick turnaround for delivery and service was spot on, thank you.”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,358 reviews