Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,224 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

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“Excellent, fast, efficient service”

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Posted 2 years ago

“Brilliant detail, well worth the money!”

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Posted 2 years ago

“Very good from start to finish - the website is easy to use, my order was processed very quickly and arrived looking better than I'd expected considering I used a web download for my design. All in all first rate and will be using Ballantynes again.”

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Posted 2 years ago

“Superb service, ordered Sunday morning, delivered Wednesday , well made and beautifully engraved, thank you”

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Posted 2 years ago

“Fantastic service. Have used on three separate occasions and the product has always arrived quickly and with the correct personalisation. This time I messaged after ordering and asked if they could get it to me on the hurry and they responded immediately and comforted me that it would arrive in time for the occasion. Thank you Jimmy”

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Posted 2 years ago

“Fabulous etched bottle of port. Exactly as I laid it out, delivered in just a couple of days. Fantastic service and great value. Highly recommended.”

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Posted 2 years ago

“I ordered 3 items at very short notice and would have quite understood if they didn’t get to me on time but was pleasantly surprised when the arrived early, very good quality and would definitely recommend.”

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Posted 2 years ago

“Superb product, completed and dispatched very quickly in safe and secure packaging! Would highly recommend.”

Ballantynes of Walkerburn 5 star review on 23rd February 2023

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Posted 2 years ago

“Thank you for the excellent service, very quick, and nothing seemed to bother them, they contacted to check if the message and design were correct before completing, great price, will use Ballantynes again, and have already recommended them. Thank You once again William Greenlaw”

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Posted 2 years ago

“Absolutely delighted with the whisky and glasses we received from Ballantynes. It was a gift for our son and he was completely blown away when he opened the box. The engraving lifts the gift to another level. Thank you so much.”

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Posted 2 years ago

“I have three sculptures been delivered not long ago and one to come soon, they are Excellent.”

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Posted 2 years ago

“Awesome quality. Exactly what I asked for. And took no time whatsoever getting here in Australia”

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Posted 2 years ago

“Decanter, glasses and engraving are excellent. And great people to work with!”

Ballantynes of Walkerburn 5 star review on 21st February 2023

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Posted 2 years ago

“Fantastic service and excellent products.”

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Posted 2 years ago

“Statuette exactly as described, Fully satisfied customer”

Ballantynes of Walkerburn 5 star review on 16th February 2023

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Posted 2 years ago

“Ordered statuette and it arrived within 3 days. Very pleased with it and the engraving. Even gave me a discount after purchase when I called to enquire if I was entitled.”

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Posted 2 years ago

“Very helpful to deal with. I wanted a water jug engraved with an image and a date. Ballantynes made several suggestions re the image and eventually I found my own image which Ballantynes were happy to copy. Efficient and speedy service. Would definitely use again.”

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Posted 2 years ago

“This is a really nice item: and although not the same era (different area of operations) it complemented my old much battered NI statuette perfectly Both bought back some powerful memories”

Ballantynes of Walkerburn 5 star review on 10th February 2023

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Posted 2 years ago

“Really great service, prompt delivery and well packaged. Would certainly recommend.”

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Posted 2 years ago

“As an organisation that prides itself on professionalism and detail, it is a pleasure to do business with a like-minded company. Having used this company many times now we wouldn't consider using anyone else. Great service and attention to detail.”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,224 reviews