Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,405 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Really impressed! Great quality. Super fast delivery and great communication. Always worry when ordering engraved items online but couldn’t have been more pleased. Sorry no image - all wrapped up for Christmas.”

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Posted 2 years ago

Thank you so much, David, for your 5 star rating of Ballantynes of Walkerburn; we really appreciate your feedback! We are so glad to hear that you were impressed with the quality! We love providing an stress-free experience when ordering engraved items online - thank you for trusting us and we hope you have a wonderful Christmas. Please follow us on Facebook and Instagram, and we'd love it if you could tag us in any relevant photos. @ballantynes_of_walkerburn @special_bottle_service

Posted 2 years ago

“Fantastic quality personalisation and was here very quickly.”

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Posted 2 years ago

Thank you! We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 2 years ago

“I was over the moon with the product and the communication from the company was excellent. The recipient was also blown away with the quality of the gift. I would highly recommend this company. 5 stars 🌟🌟🌟🌟🌟”

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Posted 2 years ago

Thank you Jason for your kind words! We are delighted to hear that you were so pleased with both the quality of the product and the communication you received from our company. We appreciate you recommending us to others, and are so grateful for your 5 star review! Please follow us on Facebook and Instagram, and we'd love it if you could tag us in any relevant photos. @ballantynes_of_walkerburn

Posted 2 years ago

“Delighted with the Royal Signals "Jimmy" thanks. I served with the Royal Signals for a number of years.”

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Posted 2 years ago

We pleased you are delighted, your "Jimmy" will hopefully serve as a reminder of many happy years in the Royal Signals. We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 2 years ago

“Very fast replying and very happy with product”

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Posted 2 years ago

Thank you! We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 2 years ago

“Arrived so quickly and so beautiful. Both items are masterpieces. Very elegant. The packaging was outstanding in order to keep the expensive items safe. Extremely well done and I will definitely be bringing my business back to you!”

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Posted 2 years ago

Thank you for your kind words, we delighted you are happy with our service and your pieces. We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 2 years ago

“An outstanding service in the style of the customer comes first, a very good experience with no automation and pepole who speak English. Overall a smooth transaction from order to delivery I highly recommend Ballantynes and will definitely use there services again. Thank you for a job very well done.”

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Posted 2 years ago

Thank you, we are delighted you had such positive experience. We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 2 years ago

“Fantastic product, excellent detail and delivered promptly”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“The statue is beautiful. The delivery is fast. Very good work. I recommend this company.”

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Posted 2 years ago

Thank you for your review and recommendation. We'd be delighted if you find us on Facebook: Ballantynes of Walkerburn or Instagram: @special_bottle_service @ballantynes_of_walkerburn

Posted 2 years ago

“Outstanding service as always from anyone’s go to place for military figurines. Fast and efficient ordering process and the delivery time was exceptional. Always a pleasure to purchase from. Thank you”

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Posted 2 years ago

“Glassware and engraving top quality, excellent finish and attention to detail. By far the best engraving I have seen. Customer service was exceptional, goods sent and received in a timely fashion. Will definitely being ordering again.”

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Posted 2 years ago

“This week we took delivery of a trophy from Ballentynes of Walkrburn, of a sailor's cap mounted upon a pair of parade boots. This has been received with great enthusiasm as it is intended for it to be awarded annually to the best dressed, baring and drill cadet of our unit. We could not have wished for a better trophy to be awarded. superb quality and suitability. Thank you”

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Posted 2 years ago

Thank you so much, Alan, for your 5-star rating of Ballantynes of Walkerburn! We are so pleased that the trophy has been so well received. Please follow us on Instagram or Facebook and tag us in any photos shared.

Posted 2 years ago

“Very quick service and quality product.”

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Posted 2 years ago

Thank you Kev for your kind 5 star review of Ballantynes of Walkerburn! We are delighted to hear that your experience was positive and that you received very quick service and quality products. Please take the time to follow us on Instagram or Facebook and tag us in any photos shared.

Posted 2 years ago

“Absolutely fantastic service, arrived within 48 hours of ordering, extremely impressed”

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Posted 2 years ago

Thank you so much for your 5 star rating of Ballantynes of Walkerburn! We are so pleased to hear that you were impressed with the service you received. We appreciate your positive feedback. Please follow us on Facebook or Instagram and tag us in any photos shared.

Posted 2 years ago

“I ordered a sculpture for a colleagues retirement. Wow I'm so glad I did. Its fantastic. The detail and the engraving is perfect. I can't wait to present it to him later this year. Thank you”

Ballantynes of Walkerburn 5 star review on 27th November 2023

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Posted 2 years ago

Thank you Neil, for taking the time to give us a 5 star rating! We're thrilled to hear that the sculpture you ordered for your colleague's retirement came out just as you envisioned. We hope your colleague loves it! Please follow us on Facebook or Instagram and tag us in any photos shared.

Posted 2 years ago

“Top quality items along with an excellent service! Good safe and fast shipping. New orders following soon.”

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Posted 2 years ago

Thank you Maarten for your 5 star rating of Ballantynes of Walkerburn! We are so glad that you received top quality items along with an excellent service! Your positive words are greatly appreciated. We look forward to your new orders in the near future. Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 2 years ago

“A beautifully crafted gift that looks great. Wonderful service fast delivery the kind of service you don't get very often these days. It was a pleasure doing business with you.”

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Posted 2 years ago

Thank you very much Peter for your wonderful 5 star rating of Ballantynes of Walkerburn! We are so delighted that our product made a great impression, and that you experienced such wonderful customer service. We really appreciate your kind words and we are proud to be able to offer a beautifully crafted gift with fast delivery and superior service. We hope you had a pleasant experience doing business with us! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 2 years ago

“An excellent service. A lovely finish to a beautiful piece which was bespoke to our request. Item arrived in good time. The changes suggested by Ballantynes were amazing and my son loved it! Would recommend!”

Ballantynes of Walkerburn 5 star review on 21st November 2023

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Posted 2 years ago

Thank you, Simon, for your 5 star rating of Ballantynes of Walkerburn! We are delighted to hear that you enjoyed your bespoke experience with us and that your son's item was exactly what he wanted. Congratulations to your son on passing P Coy. Thank you for your recommendation and we look forward to working with you again in the future.

Posted 2 years ago

“I ordered an engraved glass tankard for my Nephew's 18th birthday. Despite the tight time frame Ballantynes ensured my order was quickly processed and dispatched. When it arrived I was very pleased with the quality of the product as well as the engraving itself. Their communication throughout the ordering process was first class and I would not hesitate to order from them again. Many thanks.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Mark! It made us very happy to hear that you were so pleased with the quality of the engraved glass tankard that you ordered for your nephew's 18th birthday. We truly appreciate your loyalty and are glad that we managed to meet your tight time frame. We hope to have you as a customer again in the future! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 2 years ago

“Was lucky to locate this item. When I received it I was pleasantly surprised on the quality of the product. It was better then expected.”

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Posted 2 years ago

Thank you Ronald for your wonderful 5 star rating of Ballantynes of Walkerburn! We are understandably delighted that you were happy with your purchase. It's great to hear it exceeded your expectations. We appreciate your feedback and support! Please look for us on Facebook or Instagram and tag us in any photos you post.

Posted 2 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,405 reviews