Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,224 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

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“Amazing service. Fantastic product. Bought for a retirement gift for my dad,he had tears in his eyes when it was presented to him so I guess he liked it. Thankyou team.”

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Posted 2 years ago

“One of the best services I have ever received. Sent an engraved bottle to my partner for his 40th birthday - am in Africa and he is in the UK - and he was at a loss for words! I will use them again.”

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Posted 2 years ago

“Very fast and efficient service. I’ve ordered from here before and was equally as happy last time.”

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Posted 2 years ago

“Great service from start to finish. The work they carried out as well was excellent I couldn't be happier with my purchase.”

Ballantynes of Walkerburn 5 star review on 29th March 2023

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Posted 2 years ago

“Excellent product of RAF cap and AP boots. Beautifully presented, very quick service and robust packaging. Husband absolutely loves it.”

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Posted 2 years ago

“My 'Go to' place for all trophies and presents. Quality is excellent and turn-round time is stunning. Highly reccomend.”

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Posted 2 years ago

“Tomatin bottles looked excellent. Items arrived quickly and were very well packaged.”

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Posted 2 years ago

“Thankyou so much for the speedy turnaround and excellent product”

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Posted 2 years ago

“Always helpful and always beautifully made. I have been using Ballantynes for years, and even have my own pieces that were presented to me, also my partner has a few pieces himself.”

Ballantynes of Walkerburn 5 star review on 23rd March 2023

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Posted 2 years ago

Thanks for the lovely picture and for letting us know how pleased you are with the flask.

Posted 2 years ago

“Excellent service, and accessible web service to place my order which was dispatched promptly, thank you, I will definitely purchase from you in future! Very best wishes Chris”

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Posted 2 years ago

“Product was first class with very fast delivery. The nearest competitor had a 2 week lead time, we received the product within 5 days of placing the order from Ballantynes and Walkerburn. Excellent service would definitely uses again.”

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Posted 2 years ago

“Excellent products. Wonderful communications to confirm messages and a very swift delivery. Perfectly packaged.”

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Posted 2 years ago

“Excellent service, coupled with excellent quality .... what more can I say. The turnaround time from order to arrival was only a matter of days. The crystal flame award was very very impressive and really did the recipient and his family proud.”

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Posted 2 years ago

“Great service and super quick delivery. I would not hesitate in using this company again.”

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Posted 2 years ago

“As a former member of UK Military, now working in the world of civilian company support to different countries Militaries, I always turn to Ballantine’s for gifts. Ballantynes have supported me beyond that which was required, adding detail of Unit badges to a statue, due to what was written on the Statue engraved plate. I would highly recommend and I do, to all, that require statues and other merchandise, no one does it better than Ballantynes. A few of the statues arguably need a little updating to reflect changes in equipment, yet, at the same time, the older looking statues in terms of equipment, are more relatable than what a more current equipment statue would be, for those receiving post Military service. I and my family have ordered a number of statues from Ballantynes now as a private individual (Not a civilian company/military unit) and you can’t beat the gratitude of those receiving a statue, due to its look. Thank you Ballantynes, for great products and fantastic customer care. Regards Pete Hadley.”

Ballantynes of Walkerburn 5 star review on 16th March 2023

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Posted 2 years ago

“fantastic and professional service theoughout, very happy”

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Posted 2 years ago

“excellent prompt service”

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Posted 2 years ago

“Ordered and delivered quickly very nice item no complaints”

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Posted 2 years ago

“The website is very good and simple to go through to the very end, I recieved the item within the stated time window and the quality is excellent. I have used the website a couple of times and will continue to use it due to the detail of the product. Excellent.”

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Posted 2 years ago

“Fantastic service from start to finish. We bought an engraved tankard as a leaving gift. Highly recommend and we are looking to make more orders with Ballantynes in the future. Really impressed, great value for money and the delivery was very quick. Thanks so much!”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,224 reviews