Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,358 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, Ballantyne’s was the first and only choice. Quality product, and every time meets the date required (early) with best customer service - never go anywhere else”

Helpful Report

Posted 5 years ago

“Absolutely brilliant product and service again”

Helpful Report

Posted 5 years ago

“This gift is excellent and will make a first class presentation”

Helpful Report

Posted 5 years ago

“Quality with outstanding attention to detail”

Helpful Report

Posted 5 years ago

“The spartan warrior was great unfortunately it was the wrong sheid embose,should have been a British Forces ( with airbourne motif) but came with Chevron.”

Helpful Report

Posted 5 years ago

“Exceptional customer service, excellent product and received in very quick time. My purchase is for a very good friend and colleague on his retirement and this is a very fitting gift. I am so delighted with it!”

Helpful Report

Posted 5 years ago

“Understandable problems caused by covid 19, but no real hassle pretty seamless really.”

Helpful Report

Posted 5 years ago

“Great experience, will definitely recommend!”

Helpful Report

Posted 5 years ago

“Fantastic quality. Fantastic service. Fantastic staff. Would highly recommend this company if you are looking for a quality, unique keepsake for veterans or any other armed forces memorabilia.”

Helpful Report

Posted 5 years ago

“Very good service ordered and delivered in 3 days would definitely use this company again. The figurine was exactly what we wanted thank you”

Helpful Report

Posted 5 years ago

“1 Star for asking me before the goods have even arrived at my home in Australia.”

Helpful Report

Posted 5 years ago

“The statuette of ‘Canada Bereft’ arrived in perfect condition, no doubt as a result of being extremely well packed. The ‘Ivory’ colour thereof, as memory serves, accurately conveys the actual colour of the limestone used to carve the original at the National Vimy Ridge Memorial. Thank you Ballantynes for creating this amazing replica in tribute to the soldiers of the Canadian Corps who fought in the pivotal battle, and to all Canadians who served during World War One. Captain (retired) Noel RR Dykes, CD, RCA”

Helpful Report

Posted 5 years ago

“Great service once again”

Helpful Report

Posted 5 years ago

“Recently received my Border Reiver statue. Absolutely delighted with this and it now features as a centrepiece on our dining room table. It is a perfect likeness to the full size statue in Galashiels. Ballantynes processed my order promptly and delivery went without a hitch. Many thanks to all involved. Keith Bell”

Helpful Report

Posted 5 years ago

“Excellent quality, highly distinct, museum quality artworks that are truly incomparable! Never disappointed by the expert craftsmanship that is evident and exuded by each and every piece! True heirlooms.”

Helpful Report

Posted 5 years ago

“I can’t thank these guys enough, I contacted them and placed an order on a Friday afternoon explaining I needed the statue on the following Tuesday. They said it could be done and in truth to their word it was in my hands on the Tuesday lunchtime. Highly recommended and thank you all.”

Helpful Report

Posted 5 years ago

“Absolutely amazing quality and detail. I ordered a bronze statuette from Ballantynes. The online pictures do not do their work credit. The detail was very fine and clear, in a beautiful bronze colour mounted on a dark wooden pedestal. Top grade work. Thank you very much for this.”

Helpful Report

Posted 5 years ago

“5 star service would highly recommend.”

Helpful Report

Posted 5 years ago

“Ballantynes were as good as their word in dispatching my order as soon as possible and in replacing a defective item straight away when discovered. I would happily use them again for a similar gift in future.”

Helpful Report

Posted 5 years ago

“Exactly what I expected professional quick turn around only Point was the delivery from parcelforce which is an outside source they were terrible”

Helpful Report

Posted 5 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,358 reviews