Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,404 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Outstanding service, as usual. Friendly, helpful and dedicated. The items I've purchased over the years have been relating directly to the British Commandos, engraved glass ware, Commando memorial statues, port bottles, and the service and products provided by Ballantynes are in keeping with the traditions and Professionalsim of the original Army Commandos.”

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Posted 2 years ago

Dear Simon, Thank you so much for taking the time to leave us a fantastic 5-star rating for Ballantynes of Walkerburn! We greatly appreciate your kind words and continued support. Thank you for your continued trust and for being a valued customer. We look forward to serving you again soon! If you have not yet done so, please find us on Facebook or Instagram - Ballantynes of Walkerburn

Posted 2 years ago

“Fantastic customer service and the quality of the product was outstanding.”

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Posted 2 years ago

Thank you so much for your glowing 5-star rating of Ballantynes of Walkerburn! We greatly appreciate your kind words and are delighted to hear that you had a fantastic experience with us

Posted 2 years ago

“Superb quality gift, well received.”

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Posted 2 years ago

“I bought the Beret and Boots with the engraved plaque. I wanted this piece for my husband to showcase his 24 years service in the Armed Forces, and he absolutely loves it! The company were very quick to respond and the process from order to delivery was excellent and very fast. Quality of the piece is exceptional. 100% recommend this company. Thank you Ballantynes ⭐️⭐️⭐️”

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Posted 2 years ago

“First time ordering from here, I ordered a bottle of alcohol for a 60th birthday with engraving on , the customer service was outstanding. I was sent a template to make sure it was to my liking, and then had emails to inform me when despatch and delivery was. I couldn’t fault a thing. One of the best purchase experiences I’ve ever had. Other companies need to ‘take a leaf out of their book’. Superb company and will definitely buy from them again”

Ballantynes of Walkerburn 5 star review on 15th February 2024

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Posted 2 years ago

Thank you so much for your glowing 5-star review, June! We are thrilled to hear that you had an outstanding experience. We are honoured to be considered one of the best purchase experiences you've ever had, and we truly appreciate your kind words and look forward to serving you again in the future. Thank you for choosing Ballantynes of Walkerburn!

Posted 2 years ago

“Excellent prompt service. We wanted this for our friend Golden Wedding anniversary, being so beautifully personilised with engraving perfect for the occasion, it was a perfect gift.”

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Posted 2 years ago

Dear Adrian, Thank you so much for choosing Ballantynes of Walkerburn and for your exceptional 5-star rating of Ballantynes of Walkerburn! We truly appreciate your support and are thrilled that you were pleased with the service we provided.

Posted 2 years ago

“Superb statues of exemplary quality. We have purchased a number of different items for our retiring members. Stunning and well presented and packaged”

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Posted 2 years ago

Thank you so much for your outstanding 5-star rating of Ballantynes of Walkerburn! We truly appreciate your kind words and the time you took to share your fantastic review. We are thrilled to hear that you found our statues to be superb in quality. It gives us immense pleasure to know that you have been satisfied with your purchases for your retiring members.

Posted 2 years ago

“Superb customer service. I called with a request for glasses that wasn't available direct from the website and the 2 people I spoke to could not have been more helpful. The service of accepting custom files for engraving was also really well handled, with actual people responding as opposed to an automated error handler. To top it off despatch was the day after confirmation of the engraving and delivery was made the next day. 10/10, can not fault the service. I haven't seen the glasses yet as I had them delivered to a friend, but on the basis of the quality of service I am certain they will exceed expectations.”

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Posted 2 years ago

“I have been using Ballantynes for a number of years for all retirement gifts and they always provide a first class service. This is the first time to purchase an engraved bottle and I am delighted with the end result. Highly recommend. Thank you.”

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Posted 2 years ago

“Excellent customer service. Order arrived in lightening speed and packaged well. Top quality items!”

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Posted 2 years ago

“High quality product. Very fast delivery.”

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Posted 2 years ago

“Super fast delivery,expertly crafted. Very happy with my purchase.”

Ballantynes of Walkerburn 5 star review on 5th February 2024

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Posted 2 years ago

“Great service great product fast delivery”

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Posted 2 years ago

“Excellent service, quality and turnaround. Highly recommend”

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Posted 2 years ago

“Fantastic product, comms and super fast delivery.”

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Posted 2 years ago

“Ballantynes website is easy to navigate around and their service has been very quick. The package was delivered within the week and to a high standard (lots of bubble wrap)”

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Posted 2 years ago

“A great Company from Scotland who go the extra mile supporting serving & Ex Military Veterans. Highly recommended.”

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Posted 2 years ago

“Rapid response and delivery of presentation piece including engraving ,defo use them again”

Ballantynes of Walkerburn 5 star review on 1st February 2024

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Posted 2 years ago

“Amazing individual attention with excellent service and fast delivery.”

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Posted 2 years ago

“Superb detail and fast delivery.”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,404 reviews