Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,224 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

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“Ordered quite a few times now from Ballantynes of Walkerburn and have never been disappointed. Great products (they make really lovely retirement gifts) + fabulous service. My recent purchase was here within 3 days of ordering. Will definitely order from here again.”

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Posted 2 years ago

“Fantastic quality as always . Excellent rapid delivery in time for the presentation. Thank you Chris Russell”

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Posted 2 years ago

“I have no idea. Parcelforce have screwed up, and still awaiting receipt.”

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Posted 2 years ago

“Not quite as substantial as I'd expected but it looks fantastic nonetheless. I'm impressed by the attention to detail and speed of shipping. The engraving was spot on too. All-in-all, I'm both glad I bought it and will purchase from them again.”

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Posted 2 years ago

“Very happy with item's. Good comunication. will use again”

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Posted 2 years ago

“I have used your company several times for various gifts we present on special occasions, the standard is always exceptional and delivery is rapid. The latest purchase was a 7-piece port decanter set with engraving and it looks amazing, I know the recipient will be over the moon with the gift. from ordering to delivery is always smooth and speedy and you should be congratulated on your customer service as well as the standard of workmanship of the items themselves. i would not hesitate to recommend your products and services. thank you”

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Posted 2 years ago

“This is an excellent product. Could not be faulted.”

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Posted 2 years ago

“Excellent product , beautifully engraved. Speedy service we good communication.”

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Posted 2 years ago

“Easy to order, excellent product and spoke to an actual person, with a query, it is no surprise that this company is at the very top of its field.”

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Posted 2 years ago

“Great company, excellent transaction, from going on-line and ordering to receiving, don't see how it could be bettered.”

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Posted 2 years ago

“Dispatched speedily, well packaged, and discreetly, the bottle arrived in excellent condition. Email communications were very good & accurate throughout. The bottle matches the description & photograph exactly - an excellent memento. I would happily buy from this business again. Many thanks.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Beautiful momento. Great service from Ballantynes. Thank you”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent ordering process and great after-sales service. Would highly recommend Ballantynes of Walkerburn for your whisky purchases.”

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Posted 2 years ago

“Lovely & kept up to date through the process”

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Posted 2 years ago

“Excellent quality, and service. I purchased mine as a 30th birthday gift for my son, and had it engraved, he was very pleased with it.”

Ballantynes of Walkerburn 5 star review on 23rd May 2023

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Posted 2 years ago

“Item was delivered on time, well-wrapped with no damages and errors on the engraving. Thank you Team Ballantynes of Walkerburn.”

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Posted 2 years ago

“I’m a big fan of Glenfarclas whiskies having visited the distillery in December 2022. When I saw the 12 year old Coronation release for sale, I ordered it immediately. There was a slight delay in delivery due to its popularity, but when I called, the member of staff was very polite and explanatory. It was worth the wait. This one is a ‘keeper’ , I’ve since ordered a bottle of standard release 12,Year Old !”

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Posted 2 years ago

“A Royal Celebration in a Bottle: King Charles Coronation Celebration Special Whisky Set Rating: ★★★★★ (5/5) I recently had the pleasure of purchasing the King Charles Coronation Celebration Special Ballantynes of Walkerburn Whisky Set, and I must say it exceeded all my expectations. As a whisky enthusiast and a lover of all things royal, this set truly made my day. Big Smile .. Chi Tang”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,224 reviews