Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,224 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 29th June 2025

Andrew

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

Harry

Ballantynes of Walkerburn 5 star review on 13th March 2025

Mike

Liz

145

Anonymous

Anonymous // 01/01/2019

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“The Service was good and fast. As a buyer from Germany anyway I received my bottle after three weeks because - thanks to the big liar Boris Johnson - German customs wanted to benefit from the shipment with 30 €. As much as I would love to shop in England, with a €20 postage fee and €30 customs duty, post-Brexit shopping in England is no fun anymore. Nevertheless, I would like to thank you again for your service and wish you all the best”

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Posted 2 years ago

“Just fantastic! My experience from order to delivery was just amazing. This is a wedding/officer training graduation gift for my fiancé and I think he will be in tears when he sees it! The day after I placed my order they emailed me with a mockup of the design. I approved the design and it was shipped and here in 2 weeks, which is fast for shipping to Canada! They used DHL, which was a good call because it was quick and easy through customs and actually arrived 2 days earlier than the expected date. I was afraid of the state they'd be in when they arrive, as usually glassware ends up broken in transit, but everything arrived without even a scratch. The packaging was so thorough and all items were covered in bubble wrap. Could not be happier with my shopping experience and I will absolutely order from them again!”

Ballantynes of Walkerburn 5 star review on 4th May 2023

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Posted 2 years ago

“This delivery arrived very promptly and in excellent condition.”

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Posted 2 years ago

“Such an easy efficient process from on line order to extremely quick receipt of consignment which received in perfect condition!,”

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Posted 2 years ago

“Excellent- easy to order. Arrived in perfect condition and an exceptional product”

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Posted 2 years ago

“I have used Ballantynes of Walkerburn on a number of occasions to buy retirement gifts for work colleagues. On every occasion, they have dealt with my orders very quickly and professionally. The standard of work and detail is excellent. My number one place to go for these unique gifts. Thanks”

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Posted 2 years ago

“My experience has been fantastic. Highly recommend for a valuable gift.”

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Posted 2 years ago

“Excellent service. Needed 2 x statues at agir notice. Ordered and dispatched in 24 hours 👍🏻”

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Posted 2 years ago

“Easy to order, prompt delivery and great communication”

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Posted 2 years ago

“Order completed with zero fuss or faff. I would not hesitate to use this company again. Thank you”

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Posted 2 years ago

“Have bought a couple of items from yous recently and have to say very impressed with quality of goods and overall service. A real jem of a find and very obvious a company who has pride in their work, well done”

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Posted 2 years ago

“Ordering via the website was very easy and delivery was very prompt. The statuettes were exactly as illustrated and I have no hesitation in recommending Ballantynes of Walkerburn”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Fantastic service from start to finish, staff could not of been more helpful. Delighted with the finished products.”

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Posted 2 years ago

“Great service and happy with the statue piece I ordered. Slightly pricey but good quality. Glad that they support the troops with Forces discount.”

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Posted 2 years ago

“Great statue and great customer service”

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Posted 2 years ago

“Excellent service very prompt”

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Posted 2 years ago

“Beautiful whiskey set with serving tray! Heavy glass.”

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Posted 2 years ago

“Great to be able to support a local company. From order to delivery, nothing to fault. Thank you”

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Posted 2 years ago

“Thank-you to everyone involved in the presentation I received such a quick turn around and item is of top quality and a great job thank you again.”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,224 reviews