Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,358 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Ordered during Xmas holiday. Delivery earlier than expected. Could not be happier with the product.”

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Posted 2 years ago

“This is present for my other half, he is absolutely thrilled with it. The service and quality second to none. We received a brilliant service. Thank you”

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Posted 2 years ago

“Used this company a few times for special gifts, never disappointed. Great service, from design through to production and kept updated on order progress throughout. Highly recommend.”

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Posted 2 years ago

“An excellent retirement gift.”

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Posted 2 years ago

“Superb piece and such helpful people. Could not be happier with the result and proud to present it to a member of our Corps. A personal conversation ensured we received exactly what we needed. Ballantynes have been wonderful, thank you.”

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Posted 2 years ago

“I ordered the chief petty officer boots & beret and had it engraved. The quality is fabulous. My husband was very happy with it and it’s a beautiful keep sake… would definitely recommend came quickly & efficiently. So many thanks!”

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Posted 2 years ago

“Second item i have purchased from the company and words cant express how pleased i am with both purchases. Fantastic items and a great service both arrived safely and well packed. Thank you”

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Posted 2 years ago

“Order arrived prompt, well packaged, Neil was great at helping with queries & resolving our request. This is our third figurine exceptional service”

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Posted 2 years ago

“I have used the bottle service many times and it has always been excellent. Purchased a pair of cut glasses this time around and they were perfect. The recipient was very impressed as they make such a great personalised leaving gift.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Ordered the Florence Nightingale figurine for a retiring nursing colleague and requested it be sent to my address overseas. Got here 2 days ahead of time perfectly wrapped and protected. The workmanship was incredible and I would absolutely recommend this company 100%. Thank you so much!!!”

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Posted 2 years ago

“Great product , great service , Craftsmanship is fantastic , when I made a mistake on my order , Changed quickly and easily! Thanks to all the Team,”

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Posted 2 years ago

“Excellent quality and very fast delivery”

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Posted 2 years ago

“So easy to order from and the quality of their stock is second to none.”

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Posted 2 years ago

“One word excellent”

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Posted 2 years ago

“Superb service. Very quick and in packaged exceptionally safely.”

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Posted 2 years ago

“I would like to thank you for a remarkable looking statue. I was so pleased it arrived so quickly too as I was able to give this to my husband for Christmas.”

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Posted 2 years ago

“Was cautious of what my purchase would actually look.like. but when it came I was actually amazed. Its far better than any picture on the website, fantastic quality and workmanship. Highly recommended”

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Posted 2 years ago

“This is the second purchase I have made from Balantynes. The range of products is very good,the service is first class and the turnaround is second to none. Very happy to recommend.”

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Posted 2 years ago

“Great stuff”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,358 reviews