Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,484 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Superbe craftswork, another one to my collection. Also thanks for the support in the missing pieces. Allready made publicity to my friends about the splendid work of Ballantynes.”

Ballantynes of Walkerburn 5 star review on 9th December 2025

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(Walkerburn) - Posted 10 months ago

“There is not a better statue Company than Ballantynes. Their customer communication, support and advice is extremely professional and empathetic. It is why they are used by myself for many years and thank-you to all the team at Ballantynes, your all amazing. Hope all the staff have a great Xmas & New Year and I will most certainly be using your services again in 2026.”

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(Walkerburn) - Posted 11 months ago

“Brilliant quality and came extremely fast.”

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(Walkerburn) - Posted 11 months ago

“So far I’ve had 2 bottles of port, each engraved with a different design from Ballantynes. The service has been impeccable. Communication has been excellent to ensure everything was OK with the design from me placing the order to delivery. Will definitely be buying from them again and would recommend them to everyone.”

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(Walkerburn) - Posted 11 months ago

“Great service and product dispatched quickly and well packaged. The product is of good quality and I'm very happy with the product”

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(Walkerburn) - Posted 11 months ago

“Thank you Neil and the team, really happy with the product and the engraving. Also, thank you for such a quick delivery.”

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(Walkerburn) - Posted 11 months ago

“This was a long service gift for an employee with 40 years service, they were over the moon”

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(Walkerburn) - Posted 11 months ago

“Absolutely value for money”

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(Walkerburn) - Posted 11 months ago

“The order process is so quick and easy and the gift was perfect on arrival. The gift quality is unbeatable.”

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(Walkerburn) - Posted 11 months ago

“Superb products backed by first-rate service, as always!”

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(Walkerburn) - Posted 11 months ago

“Presentaion gift on leaving the Armed Services, very easy to submit the required design and details for the personalsed engraving. The unusual bottle shape from the Historical collection attracted attention. Arrived well packed and promptly. Excellent service and would recomend.”

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(Walkerburn) - Posted 11 months ago

“well, I have yet to present the RM figurine (boots mit beret usw) to my nephew but if he ( recently passed off the RM Lympstone Square) likes it half as much as I do , then all will be very well indeed. I particularly like the way and manner in which the engraving has been done> so often, one submits a piece for engraving and they really manage to screw it up ( as an example > I received, when I finished commanding a Battalion this > ' To Lt Col P.H. Midlemiss, Comanding Officer etc' (initial wrong, surname mispelt and Commanding lacking a second 'm' > attention to detail at all times. My next (Ballantyne) purchase will be for some General in Ghana in 2027 > merely a Wng O to Neil and son, James. Allora, thanks a ton,. Paul (MIDDLEMISS)”

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(Walkerburn) - Posted 11 months ago

“Absolutely stunning, beautifully made and beyond expectations. Thank you, it was a gift to the local CCF to honour our son fallen in Afghanistan 2007.”

Ballantynes of Walkerburn 5 star review on 24th November 2025

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(Walkerburn) - Posted 11 months ago

“Ordered a cut glass set, with logo, for a retirement gift. Fast and personal service from Neil and the set was delivered fast, well packaged and absolutely perfect. I will be using again for personal and business gifts! Many thanks.”

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(Walkerburn) - Posted 11 months ago

“Superb customer service: I quite urgently required two bespoke engraved items, and I called ahead to check that Ballantynes would be able to supply them in a swift fashion. The phone conversation was friendly and no-nonsense, as was a follow-up email. From phone call to receiving delivery was less than 48hrs. Items arrived with lovely crisp engraving, and were very well-packaged. I'm looking forward to dealing with them again in the near future.”

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(Walkerburn) - Posted 11 months ago

“I’ve been using this service for around 15 years. They are my go to people for gifts, presentation and one of a kind items. The work is first class.”

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(Walkerburn) - Posted 11 months ago

“Product delivered as expected all good!!!”

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(Walkerburn) - Posted 11 months ago

“Fantastic standard bearer statue, made a great presentation, great service and communication”

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(Walkerburn) - Posted 11 months ago

“Purchased a CCF Tactical Boots & Beret award with engraving. Asked for the text to be checked and they kindly advised on the correct wording for this. Superb and can't recommend highly enough.”

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(Walkerburn) - Posted 11 months ago

“Brilliant service no issues with order 👌”

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(Walkerburn) - Posted 11 months ago

Ballantynes of Walkerburn is rated 5.0 based on 2,484 reviews