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Ballantynes of Walkerburn Reviews

5.0 Rating 2,430 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

5.0

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

Ballantynes of Walkerburn 5 star review on 7th September 2025

Ballantynes of Walkerburn 5 star review on 22nd August 2025

Ballantynes of Walkerburn 5 star review on 29th June 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second order that I have done with Ballantynes. The communication with the company is first class, they are very responsive to emails keeping you up to date throughout the process. The company delivers an excellent product. I had a deadline to have the order delivered by and they met it with plenty of time to spare. I would deffinately reccommend buying from them if they have a product that suits your needs.”

Ballantynes of Walkerburn 5 star review on 3rd August 2025

Helpful Report

(Walkerburn) - Posted 11 months ago

“Very happy with my purchase. A gift for my son.”

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(Walkerburn) - Posted 11 months ago

“Great communication and really fast delivery”

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(Walkerburn) - Posted 11 months ago

“Great service, engraving is top level and the presentation great! Will shop here again”

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(Walkerburn) - Posted 11 months ago

“Super helpful, and speedy delivery!!”

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(Walkerburn) - Posted 11 months ago

“I recently ordered an engraved bottle of Bushmills 10 Year Single Malt from Ballantynes, and I couldn’t be more impressed! The engraving was beautifully done, elegant, precise, exactly as I had ordered and made the bottle truly special. I have ordered numerous times previously and the professionalism of service I receive is always gold standard! The service from start to finish was superb,friendly and professional. To top it off, delivery was incredibly fast and everything arrived extremelly securely packaged. Ballantynes have absolutely nailed the art of great engraving and great customer care. Highly recommended and I’ll definitely be ordering again!”

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(Walkerburn) - Posted 11 months ago

“Superb service all round. Super fast responses to emails and I also received my order very quickly and it was perfect. I highly recommend and have done to others already. Thank you 🙏”

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(Walkerburn) - Posted 11 months ago

“The sculpture was amazing, the detail was out of this world. the delivery was just as perfect, it was well packaged and so well protected and if that was not enough it arrived before the stated time. Secondly our Grandson was over the moon with the sculpture especially as it was a complete surprise to him because we had not informed him about it. I would just like to say a BIG THANK YOU from all of the HALL family and you should be extremely proud of your company. My very best regards. Gordon Hall (Mr)”

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(Walkerburn) - Posted 11 months ago

“I contacted Ballantynes for a leaving gift of an engraved decanter. The process and customer services was top notch! Emails straight away, checking of engraving before processing the order. Very professional and caring. I received the decanter in less than a week and was not disappointed. Lovely product and a beautiful engraved picture and wording. Would recommend Neil and this company. Thank you.”

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(Walkerburn) - Posted 11 months ago

“Very good service and quality is excellent. Had a small problem with my order but customer service was very good and sorted everything out quickly. Have used Ballantynes before and will use them again”

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(Walkerburn) - Posted 11 months ago

“Arrived quickly and all in one piece. The team were really helpful in suggestions for the bottle engraving and it looks great - a really special gift!”

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(Walkerburn) - Posted 11 months ago

“Very prompt communications. Items arrived quickly, well wrapped and look great.”

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(Walkerburn) - Posted 11 months ago

“No stress easy to deal with. Kept me informed. Courier left box somewhat battered however it was very well packed and undamaged.”

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(Walkerburn) - Posted 11 months ago

“Excellent quality and value for money. Engraving exactly as specified and well finished. Very quick deliver. Have used this company several times and will continue to do so. Highly recommend.”

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(Walkerburn) - Posted 11 months ago

“I am very pleased with my purchase and with Ballantynes service. I had a small problem with my purchase but Ballantynes sorted it out promptly. Worthy of 5 stars I am delighted with my Peregrine Falcon. Thank you”

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(Walkerburn) - Posted 11 months ago

“First class service from start to finish. From my initial product questions to placing the order and it being received in Australia. The receivers said the packaging was excellent and bronze arrived it good order. They were delighted with it saying the detail was excellent.”

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(Walkerburn) - Posted 1 year ago

“Easy to order. Great selection. Speedy delivery. Beautiful work, my go to business for presentations.”

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(Walkerburn) - Posted 1 year ago

“Excellent and swift service producing exactly what we wanted. Quality product.”

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(Walkerburn) - Posted 1 year ago

“Im honestly so blown away by what I received, I wanted something to last a lifetime for my daughters passing out and this was absolutely amazing thank you”

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(Walkerburn) - Posted 1 year ago

“Bought this as gift for someone leaving our station and we were not disappointed. The statue is great bu5 looks amazing in its painted version. Customer service was second to none and product arrived quickly and safely and well protected in its packaging.”

Ballantynes of Walkerburn 5 star review on 29th June 2025

Helpful Report

(Walkerburn) - Posted 1 year ago

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Ballantynes of Walkerburn is rated 5.0 based on 2,430 reviews