Rather disappointed with my experience. After reading the delivery time for products was 2 to 5 working days I placed my order for only 4 badges 4 weeks before I needed them for an event. I called 2 weeks before I needed them as they had not arrived to ask when I would get them and was told they were in dispatch for sending but I did not believe the person as they sounded flustered, when they did not arrive a few days later I called again and they said they were in dispatch again for sending. The third time I called I was told that the badges had failed quality and had to be remade. I explained to the customer service advisor that I needed them to be with me in two days as I was leaving the country for an event I ordered the badge for and was told it was my fault if they did not arrive as I had not paid the correct shipping. I placed my order on the 12th April and was flying on the 4th May 15 working days after order. My badges did not arrive in time. I have emailed customer service but are yet to respond!