Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,108 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

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“Thank you very quick delivery”

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Posted 6 years ago

“Very efficient service, easy to use website, quality products. The one item we returned due to selecting the wrong colour and stye was processed efficiently and the money credited quickly. Would prefer free returns”

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Posted 6 years ago

“Breeches were not as described. Am very disappointed that I am unable to exchange or return for a refund feel like I'm left in a situation of "tough". As buying online you trust item description and at this price you trust the quality and i feel extremely disappointed and let down.”

Helpful Report

Posted 6 years ago

Hi Stephanie, in this instance we believe your review is quite unfair. Nowhere at all on our website, or on our social media sites does it say that our breeches are full seat or full grip breeches. You also informed us that you had already removed the tags, worn and washed the breeches before trying to return. Had you not worn the breeches, we would've been happy to accept them back as a return. I am sure you can appreciate that you can not wear a product then return it for a refund. Our customer service team did our very best to assist you, however we were unable to provide you with the resolution you expected. We are sorry you feel "disappointed and let down" but we stand by our product descriptions. Thank you ADE.

Posted 6 years ago

“Very high quality and sent in good time”

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Posted 6 years ago

“Aztec diamond is an amazing brand which covers style and top quality. it’s a very local brand for me and my go to whenever i need new competition wear, leisure or gym wear.”

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Posted 6 years ago

“Fab leggings fit really well”

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Posted 6 years ago

“Very comfortable leggings, love the colour. Reason for only 4 stars is the zip for the pocket rubs a little bit on your leg and they are slightly see through.”

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Posted 6 years ago

“Delight with the speedy service and quality of the items I have purchased. The base layers are cheaper to buy with Aztec Diamond and have shipped than to purchase here in Australia!!”

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Posted 6 years ago

“After 1 day a hole appeared in a crotch in one of the pairs”

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Posted 6 years ago

Hi Caroline, so sorry to hear you have a hole in one of your products. We would love to assist you. Please contact our Customer Service team - info@aztecdiamondequestrian.com and we can take it from there. Thank you, ADE x

Posted 6 years ago

“Absolutely love the shirts and their beautiful colors.”

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Posted 6 years ago

“Very expensive and quality does not reflect price I paid.”

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Posted 6 years ago

Hi, thank you for your feedback. We would hate anyone to be unhappy with any of our products, so please don't hesitate to contact our customer service team on info@aztecdiamondequestrian.com and they will be willing to assist you. Thank you, ADE x

Posted 6 years ago

“Great response to email enquiry and speedy delivery of product. Products bought (leggings and top) are great quality and my daughters are delighted. We've bought these previously and came back because of all of the aforementioned.”

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Posted 6 years ago

Hi Nikki! Thank you so much for taking the time to leave feedback! We are so pleased that both your daughter and yourself are delighted with our products and thank you for your loyal custom! Thank you, ADE x

Posted 6 years ago

“Great customer service when querying sizes. Purchased size small base layer for my slim 14 yr old daughter. Not washed yet but quality fabric and perfect fit. many thanks.”

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Posted 6 years ago

“A bit pricey!”

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Posted 6 years ago

“Quick delivery, lovely material!”

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Posted 6 years ago

“I like the products I wish I was as slim as the models at least i can get them in my size and they fit everything washes well”

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Posted 6 years ago

“Looks good, great quality, fast delivery”

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Posted 6 years ago

“I do like wear base layout and leggings too. That my favourite it love.”

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Posted 6 years ago

“Easy ordering, quick shipping, true to size size-guide! Fit is great and comfortable, haven’t gotten the chance to test out durability but I’m hopeful they’ll last in and out of the saddle!”

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Posted 6 years ago

“Great style, super fit great value. Lovely company”

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Posted 6 years ago

Aztec Diamond is rated 4.7 based on 4,108 reviews