Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,108 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adore all my AD products! Love everything! Super stylish and the colours are phenomenal 😍 everything super comfy and love how the white breeches aren’t see through! (As most companies are!) definitely one of my favourite companies for rider wear! :)”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave feedback Emily! We are ecstatic that you love our products so much! Thank you, ADE x

Posted 6 years ago

“Very cool Design. Poorly the color is not exactly what it is in the pictures(burgundy) but nevertheless beautiful. The breeches have very slim legs and in comparison to that a wider waistband. Also the Seam at the butt is a littlebit deep so during riding it slips a littlebit down so you sit on it... it would be very nice if you can solve (expecially the last) problem in the future.”

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Posted 6 years ago

“A 🌟 service and great products.”

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Posted 6 years ago

Thank you so much Sian! Your feedback is greatly appreciated :) ADE x

Posted 6 years ago

“I bought a base layer, which is stylish and breathable so extremely pleased. The only thing I would say about this product apart from that is the sizing is on the smaller side.”

Helpful Report

Posted 6 years ago

“For jodphurs that cost £90, I don't expect them to Hesse through, the clasp was broken before I even got them on. Waste of money, haven't had time to send them back so I'm stuck with them”

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Posted 6 years ago

Hi, thank you for taking the time to leave feedback. We haven't had feedback to say they the breeches are see-through before. The breeches are purposely designed double lined to prevent this issue so we would definitely recommend getting in touch regarding this. The clasp should not be breaking like this either so it does sound like you have a faulty pair of breeches. We do have thorough quality checks however please understand due to the vast amount of products in production, some times the odd faulty product can slip through the cracks. We would never want a customer to be left unhappy with one of our products no matter how long they had had it however, we can't help resolve an issue unless you get in touch. We do urge customers to contact us regarding a problem before leaving feedback, just so we can be given the opportunity to resolve it. Please contact us at info@aztecdiamondequestrian.com and we would be more than happy to help. Thank you, ADE. x

Posted 6 years ago

“I got size 11-12 in kids and they looked at though they would fit a 4 year old. The design ripped in the first 5 mins of me wearing and I got sizes too bif”

Helpful Report

Posted 6 years ago

Hi, thank you for taking the time to leave feedback. The largest kids size we offer is age 10-11 however, they shouldn't look like they would fit a 4 year old. We do have a full sizing guide available online, if the product is as small as you have described - it may have been labelled incorrectly. We would be more than happy to help you if you would like to discus this further please contact our customer services team at info@aztecdiamondequestrian.com Thank you, ADE x

Posted 6 years ago

“Excellent junior riding tights!”

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Posted 6 years ago

“Excellent quality, great fit and quick delivery x”

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Posted 6 years ago

“White breeches are ridiculously see through and cheap material, I have the same ones in blue and these aren’t the same quality”

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Posted 6 years ago

Hi Emily, thank you for taking the time to leave feedback. The breeches are double lined to prevent looking see-through and are made from the same material as the navy - just using a different colour code. Nevertheless, I can see that you had only ordered on the 7th of May so you are still well within the return policy period if you would like to return for a refund or exchange. I have included the link below, should you need any help please don't hesitate to contact us - info@aztecdiamondequestrian.com https://aztecdiamondequestrian.com/pages/delivery-information Thank you, ADE x

Posted 6 years ago

“I bought the base layer in pink and i just LOVE IT! It'so soft and stylish and it keeps me warm even if it's very light. Simply the best!”

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Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Quality wasn't good, and fit was awful, one item far too small, other item too big”

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Posted 6 years ago

“Aztec Diamond is a great brand with trendy equestrian wear for the rider. Bit disappointed with the quality of stitching however.”

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Posted 6 years ago

“My 4 products came from the UK to Victoria, Australia in less then 2 weeks which was incredible! I was also very surprised at how amazing the quality was. All four items are very stylish and the baselayers keep me cool when riding in the warmer weather and the show sweater keeps me warm while riding on cooler days. Not to mention how amazing the grey breeches are, so comfortable and look amazing! Overall very impressed”

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Posted 6 years ago

“Lovely fashionable wear!”

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Posted 6 years ago

“Love the bran looks so nice , only thing is I bought some socks and within the first couple of times wearing them they already have worn at the heels and soon will have a hole”

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Posted 6 years ago

Hi Ellen, thank you for taking the time to leave feedback. If you would like to discuss this further our customer service team would be more than happy to help. Our email address is - info@aztecdiamondequestrian.com Thank you ADE x

Posted 6 years ago

“Great quality and stylish.”

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Posted 6 years ago

“I ordered Black riding leggings and when they arrived, they were dirty and there was dirty paper with the leggings...”

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Posted 6 years ago

Hi, thank you for taking the time to leave feedback. We can assure you this is definitely NOT how we expect any of our products to arrive and we are concerned as to how this has happened. We would love to help resolve your disappointment, please contact us via email - info@aztecdiamondequestrian.com so we can take this further for you. Thank you ADE x

Posted 6 years ago

“Excellent products, comfortable and good fit!! Would highly recommend and will be buying again! Quick delivery too!”

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Posted 6 years ago

“Nice to deal with, fast shippment”

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Posted 6 years ago

Aztec Diamond is rated 4.7 based on 4,108 reviews