Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,108 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

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“I ordered the riding leggings and they came the next day!! Amazing quality and so comfortable, I put them through their paces using them to do games training and they amazing so lightweight and breathable, definitely getting another pair.”

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Posted 6 years ago

“Excellent service, just a shame not more small or extra small sizes were available as would of bought more!”

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Posted 6 years ago

“Very good service.”

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Posted 6 years ago

“Easy to shop, regular update on order. Love the quality, thank you.”

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Posted 6 years ago

“My order came very quick it took 2 days and i ony payed for the £4 shipping. AMAZING clothes and lots of size choice. Will be ordering again.”

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Posted 6 years ago

“Very good products and quick delivery.”

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Posted 6 years ago

“Great products and service, would recommend highly.”

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Posted 6 years ago

“Great item, easy to use website and prompt delivery”

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Posted 6 years ago

“My daughter loves Aztec diamond she’s quite skinny and the fit suits her well”

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Posted 6 years ago

“Good customer service and delivery”

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Posted 6 years ago

“Hi, I found the service and delivery great. However the product is very thin and see through.”

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Posted 6 years ago

Hi Courtney! Thank you for your feedback. Could you please contact us at info@aztecdiamondequestrian.com so we can take this further with you. Thank you, ADE x

Posted 6 years ago

“I never intended to actually place the order, but because of their fast service, the order already was out for shipping. I tried cancelling, but my only option was returning it after I got it. The shipping was very fast including the fact that I live all the way over in Dubai. I ordered the light blue base layer which looked gorgeous. I got a size small and it fit me perfectly. In my opinion, I feel like the order was over priced just because of the shipping price. I know that Dubai is far, but the shipping was only £10 less that the actual top. I wish that the top was slightly cheaper, but otherwise, everything else seems good!”

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Posted 6 years ago

Hey Alyazia! Thank you for taking the time to leave feedback! We are so happy you are pleased with your base layer and don't regret your accidental order. We are definitely working to try and find the best shipping method for our international customers and doing our best to lower our shipping costs, hopefully this is something we can achieve in the not so distant future. Thank you again for your order and your feedback! ADE x

Posted 6 years ago

“Your client attention is sometimes fast but sometimes it is very slow. I had a problem with my shipment and you have more than a week without being able to solve it.”

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Posted 6 years ago

Hi, following the email thread and the notes on the system, I can see that the issue regarding your parcel is under investigation and we are waiting for a response from Royal Mail. We do our best to try and resolve matters as soon as possible but we have to also rely on third party services - e.g the postal service. We have chased this up again for you now - please see our email. Thank you, ADE x

Posted 6 years ago

“Great products”

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Posted 6 years ago

“Amazing customer service - i emailed in regards to an exchange they were so helpful and replied almost instantly! x”

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Posted 6 years ago

Thank you for taking the time to leave feedback! So pleased we could help! Thank you, ADE x

Posted 6 years ago

“Aztec Diamond equestrian is an amazing clothing brand with high quality products. Would highly recommend to anyone!!”

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Posted 6 years ago

Thank you so much for taking the time to leave feedback! We are so happy you are pleased with our products! Thank you! ADE x

Posted 6 years ago

“Very happy with my purchases”

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Posted 6 years ago

“Love the AD products I’ve bought leggings, baselayers, t-shirts, numnah and a sports bra. All fit well and look great. However, the numnah has worn and gone bobbly where my leg sits and the sports bra offers absolutely no support. It sits waaaay too low and is basically exposing myself, there is no padding or support so feels flimsy and no way I could work out in it. Really disappointing, atleast I bought it in the 50% off sale.”

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Posted 6 years ago

“i really like the products but i feel the quality should be improved to match the price also the postal charge is very high especially on sale items , also i was disappointed with the gift card as i think there should be and option to have to gift card posted and it could be wrapped and presented more like a gift aside from this the customer service is really good and shipping is fast i also love the Aztec diamond instagram page it is really good especially the monday motivations !!”

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Posted 6 years ago

“Fast delivery to Norway.”

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Posted 6 years ago

Aztec Diamond is rated 4.7 based on 4,108 reviews