Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,176 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Prompt postage and easy purchase”

Helpful Report

Posted 5 hours ago

“I contacted Audio Emotion because another leading online retailer had claimed they had stock of the item I wanted, but after placing an order and paying for it, I found they didn't. Audio Emotion explained they didn't currently have stock, but stock was in the country awaiting customs clearance. I placed my order and, long story short, Audio Emotion had received stock and expedited my order. I was and am delighted - just 2 days after speaking to them, I had my new amplifier/streamer. Faultless customer service.”

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Posted 1 day ago

“Another 5 star review from me .. I keep coming back to AE because of the support and advice I get. Thanks, Bob”

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Posted 2 days ago

“Best audio company I have dealt with by far ...super fast secure delivery...5 stars all the way guys ...thanks”

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Posted 3 days ago

“Perfect transaction as always and quick delivery. Thanks to all at Audio Emotion.”

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Posted 4 days ago

“Fast response and delivery, a wonderful service and an excellent product condition too Very hazard thanks!”

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Posted 4 days ago

“Another excellent transaction with Gary, Marion and their colleagues (Eversolo DMP-A8, superb btw). Very good service; fast response to emails and fast, secure shipping. AE have a vast range of really good equipment; highly recommended. Thanks Gary:)”

Audio Emotion Ltd 5 star review on 17th August 2025

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Posted 1 week ago

“Brilliant service from Gary and the team at Audio Emotion.”

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Posted 2 weeks ago

“Item received promptly and well packed in original packaging. Switched on and everything works well, am still getting to grips with the finer points of streaming via the LUXMAN app. A great addition to my set-up which will outlast me! The sound is all that I hoped for.”

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Posted 2 weeks ago

“I had purchased from Audio Emotion previously and found them prompt in dispatching my order. On another occasion I placed order for an IEM cable and was most impressed with their customer service. Thanks to Debs Boyd my order was swiftly processed and on it's way to me. I would not hesitate to recommend Audio Emotion.”

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Posted 3 weeks ago

“Excellent service from start to finish.”

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Posted 3 weeks ago

“As a modest customer of Audio Emotion my experience has been excelent.From placing order and receiving safely packed delivery. My problem with A.E exceent stock and service was having a local first class shop that was convienent for me. This shop has now closed down and A.E will now be my first point of call.”

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Posted 3 weeks ago

“Very responsive and extremely helpful. Highly recommended”

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Posted 3 weeks ago

“Ordered an Eversolo player and it was delivered the following day, with the memory pre-installed. We live on an island so the service and delivery was excptional.”

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Posted 3 weeks ago

“Best price, next day delivery. Excellent. The ortofon mc x10 is an amazing cartridge at the price point. Thank you.”

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Posted 4 weeks ago

“Excellent service from Gary and the team (Marion)! Been shopping with audio emotion for years now and I always get excellent service and quick delivery. Highly recommended.”

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Posted 4 weeks ago

“Excellent service, almost next day delivery. Well packaged. Thank you”

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Posted 4 weeks ago

“I had a query prior to making my purchase and the responce was quickly recieved and very friendly. I ordered my item on a Friday and it arrived the next day, superb. Pleasure to deal with and will certainly buy from again and highly recommend AE.”

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Posted 1 month ago

“Called Gary seeking advice on upgrading speaker cable for my HiFi.On confirming my current kit he immediately recommended Black Rhodium cables.Went out of his way to get me a bespoke length from the manufacturer which were delivered to my door 3 days later.The BR Polka S cables are a revelation.Great advice and excellent service.”

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Posted 1 month ago

“Cannot express how fantastic this company is, from the efficiency of Marion to the knowledge of Gary the owner. Thank you so much for my ZMF Verite Open. Only used for a short time but hearing things beyond expression. They are beautiful.”

Audio Emotion Ltd 5 star review on 22nd July 2025

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Posted 1 month ago

Audio Emotion Ltd is rated 4.9 based on 1,176 reviews