Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,169 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the Audio Emotion website very easy to navigate and with good information on the products I was hoping to find. Purchasing was easy with prompt confirmation and speedy delivery of items well packed. Highly Recommended.”

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Posted 5 years ago

“Simply the best, better than all the rest..........”

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Posted 5 years ago

“Fast delivery. Excellent product at a good price. Recommended”

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Posted 5 years ago

“I can’t consider myself an audiophile but I know what I like when it comes to sound. Gordon at Audio Emotion appeared to recognise what I was looking for when it came to upgrading my turntable and amp. The television now sits redundant in its corner as my rediscovered love of music fills my home with the system suggested by Gordon. Now looking for an excuse to revisit the store. Cheers.”

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Posted 5 years ago

“first time order high end equipment. the people at audio emotion were perlight to me on the phone be ordering again from audio emotion again 10/10”

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Posted 5 years ago

“Superb dealer, fast shipping, excellent Atacama Eris Eco HiFi Rack, with Natural Bamboo and White Diamond. Thank You!!!”

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Posted 5 years ago

“Great seller. Item like described. Quick response, fast and not expensive delivery. 1A+++++”

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Posted 5 years ago

“Super fast delivery and easy ordering process.”

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Posted 5 years ago

“There is no better retailer than Audio Emotion in the UK. Knowledge about equipment, fast responses, fast delivery... and HiFi (low to high end) equipment. Also, Gary will answer every single question/doubt based on your system/preferences. I bought different equipment, but only after dozens of messages that were answered very promptly. Extremely recommended.”

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Posted 5 years ago

“Its rare that I leave reviews and even rarer to experience good customer service in this day of age. Its been an absolutely pleasurable delight to correspond, interact and converse with Gary and Marion across the varied platforms of communications. Both have been polite, responsive and caring of the service they provide. The newly released product I invested my time and money in wasn't quite ready for despatch due to overwhelming demand. And its clear to see, indeed hear upon receipt, making the several week wait inconsequential. Words from me with regard to the product - Triangle Borea BR03's would do no justice. Instead, I strongly encourage to look to the, albeit limited reviews, but nevertheless availability across the globe. It gives great pleasure to concur with those that raise awareness of such. Thank you Mark”

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Posted 5 years ago

“Excellent customer service by Gary Cargill.”

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Posted 5 years ago

“I bought from them over seas ( Netherlands) but even across this distance I met very friendly emails somehow better or more genuine than I am used to. All questions answered with explanations plus photos. The unit I bought was promptly shipped and packed. The kind of service and knowledge you long for but which big (international ) companies with anonymous service departments although mostly friendly cannot provide anymore.”

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Posted 5 years ago

“Una buena tienda De audio y un buen servicio”

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Posted 5 years ago

“I found Audio emotion Ltd by chance while searching for some Tannoy eaton speakers. I found a great deal on a pair on their website and paid for them on line. Unfortunately they had been sold only hours earlier. My sales man Gary, feeling badly, gave me a terrific deal as he placed an order for new ones. I find this to be just fantastic customer service and I would absolutely and without hesitation recommend that you shop at Audioemotion Ltd for all your high end audio needs!”

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Posted 5 years ago

“Great customer care”

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Posted 5 years ago

“It is so rewarding to deal with a business that still understands what is meant by "customer service" I’ve had contact with Marion / Gary & Gordon, In Regards to my recent purchase of a Trigon Dialog that was not in stock & had to be built in the factory in Germany, But totally worth the wait & only because the Christmas & New Year period got in the way!!! Thank you so much AudioEmotion”

Audio Emotion Ltd 5 star review on 14th January 2020

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Posted 5 years ago

“The ordered equipment received in excellent condition, promt delivery and very friendly and professional service.”

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Posted 5 years ago

“This was my second purchase from Gordon at Audio Emotion:- 1. A Rothwell S.U.T. 2. Tannoy Arden’s On both occasions, Gordon took time to advise me as to what would work best with my existing equipment. He displayed terrific patience with me whilst I made a decision and placed an order, cancelled, then re-ordered again. I wouldn’t hesitate to recommend Gordon and Audio Emotion. Just be wary of the website as there is an abundance of equipment you just need to have. You’ll be like a kid in a candy shop.”

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Posted 5 years ago

“Excellent service, highly recommended”

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Posted 5 years ago

“It is a nice experience to deal with someone who is as passionate about audio as you are. AE certainly exceeds in quality of service and pre-loved audio. I am pleased with the purchase of the Naim Hicap sent reliably by courier from UK to Australia in original packaging including all accessories. I highly recommend this online store for international buyers of high quality audio.”

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Posted 5 years ago

Audio Emotion Ltd is rated 4.9 based on 1,169 reviews