Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,141 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Audio Emotion previously and found them to be excellent, well informed and reliable. This time was just as expected - easily recommended without any hesitation or caveats”

Helpful Report

Posted 6 years ago

“We have bought a secondhand Linn Majik 2100 power amp. Excellent service, quick response on emails, good price, fast delivery to Holland. Product in excellent condition, all parts included like power cable, Linn Black Interlink and original manual. Packed and shipped in the original Linn packaging. Very satisfied.”

Helpful Report

Posted 6 years ago

“Quite possibly the best customer service I have ever had .I had to return an item after the first month and Gary and Marion very kindly let me exchange it for the audiolab 6000a amplifier and matching cd transport and an auralic aries mini streamer. I have to say the audiolab amp is amazing hard to believe it costs just £600 out performs much more expensive models. It is so clear with just the right amount of bass/treble and so easy to use, nothing more can be said about the aries mini that hasn't been said in the many glorious reviews it's had it does what it says it does exceptionally well.I haven't used the cd transport much as most of my music is on a NAS . I can thoroughly recommend audio emotion for price , prompt and safe delivery and excellent customer service”

Helpful Report

Posted 6 years ago

“My experience for this order was very satisfactory. order placed and then delivered in excellent packing and as described on the web page. Product works as expected and I am satisfied.I would also add that a previous order that caused some concern was corrected to 100% satisfaction for me.”

Helpful Report

Posted 6 years ago

“Product like is described. Very good condition. Very fast shipping. Three days after my order I received the leema dac In the original box with all accessories. It's a pleasure to work with a real professional...Thank you, I and be sure i will come again...”

Helpful Report

Posted 6 years ago

“I found Audio Emotion through the list of stockists for Okki Nokki record cleaning machines. I telephoned and they said they had it in stock and it was dispatched that same afternoon and I received it the next day, less than 24 hours after my call. Friendly and knowledgeable service. Recommended.”

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Posted 6 years ago

“I have been a customer with AE for a number of years by phone or on line. they have always been helpful with good advice . Any purchases have been sent out promptly and in good order. I really must try and visit the shop .”

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Posted 6 years ago

“It shows that this is a family business just by the way you are looked after.Gary was excellent, enthusiastic and worked hard to come up with an option that worked for all. Quick to respond and a fair deal all round. The reputation is well deserved and I would both recommend and deal with these guys again without doubt”

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Posted 6 years ago

“Excellent service , super fast delivery and my equipment was as exactly as described , for a pre-owned item it was like new !! will certainly use again for future purchases.”

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Posted 6 years ago

“Gave me a very good deal online. Generally good communication on email and on the phone and prompt service. Also did well dealing with a return I made. I'd be happy to use them again.”

Helpful Report

Posted 6 years ago

“Although the international payment condition was not clarified at the beginning, and unfortunately this caused an unpleasant situation, the customer service was very quick and flexible. Good market behavior, good pricing startegy, super service. Very recommended.”

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Posted 6 years ago

“John B This is the first time that I have dealt with AE to purchase Tannoy Turnberry Speakers. I was extremely pleased with the part exchange deal, prompt response and excellent communication. I look forward to using AE in the future.”

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Posted 6 years ago

“Having bought used equipment from Audio Emotion I can say that their descriptions are accurate and their prices very reasonable.”

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Posted 6 years ago

“I have been a on/off customer for a number of years now and haven't made many large purchases. This doesn't seem to matter, I get a warm welcome. So it could be a couple of cables, new speakers or a 2nd hand turntable, you will get the same level of attention and service. Can't really say more than that......”

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Posted 6 years ago

“I like the way in which the whole team go about their business. They are incredibly professional and normally that would mean a bit boring and inflexible whereas nothing could be further from the truth. They clearly love music and want people to have that same love. This means that while they take you the customer seriously and endeavour to give you the best products and service they can it is always a friendly and enjoyable experience. I was a real audio enthusiast in the 70 and 80s but lost the time and interest while bringing up our family. The guys at Audio Emotion have given me back my enthusiasm and enjoyment for music and I cannot rate them highly enough.”

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Posted 6 years ago

“First class Nothing more needs to be said Thank you so much Gary, Gordon,and Marion A very happy Jimmy Baines 👍”

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Posted 6 years ago

“I placed my first order with Audio Emotion, the item ordered was out of stock at the time, but I was promptly contacted with a due date. Once the item came in to stock I was contacted by Marion, who informed me of the day, and the courier delivering. It was a pleasure ordering from Audio Emotion and I have no hesitation in recommending them, and would definitely purchase again!! Thanks”

Helpful Report

Posted 6 years ago

“Hi I am foreigner I get touch with audioemotion through internet just by accident because I was looking for a product who is unfortunately no more imported in France a quad classic2 I must confess that I was a bit scary to buy such a product without any knowledge of the shop the owner etc Marion Gary are just wonderful and straight people always helpful .... So I advice erveryone to buy from them REALY Alain Faure”

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Posted 6 years ago

“I have bought several used items from Audio Emotion ranging from a valve amplifier to speaker cable, my latest purchase was a Quad Cd player, I find them very efficient, polite and courteous when talking to them on the phone. I have been more than happy with everything that I have purchased from them and would highly recommend them to anyone looking for items to upgrade a audio system. They get a 5* plus from me, what more can I say.”

Helpful Report

Posted 6 years ago

“Great service. Competent staff. Traded in a product when buying a new, and got a good price, incl shipping to Denmark.”

Helpful Report

Posted 6 years ago

Audio Emotion Ltd is rated 4.9 based on 1,141 reviews