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Audio Emotion Ltd Reviews

4.9 Rating 1,141 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,141 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Gordon was great to deal with on every level. Top service and a top price. Couldn’t be happier. Will definitely shop with AE again Cheers Tim
Helpful Report
Posted 6 years ago
That's was one of my best choices. I can recomende this shop. They are very friendly.
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Posted 6 years ago
Good value, fast shipping and good communication - recommended
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Posted 6 years ago
Hope to one day pay a visit and put names to faces. Really great experience @ and by telephone. Attentive and always willing to give the best customer service. Proper store fuelled by a love of music!
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Posted 6 years ago
Gary and Marion are so considerate of customers requirements and offer a service other retailers must surely envy. They are extremely knowledgeable about the hi fi industry and will assemble a compatible system within a customer's budget that sounds as good as that budget allows. I would not buy from any other retailer.
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Posted 6 years ago
Audio Emotion come highly recommended. The amplifier I originally enquired about was no longer available & Gary went out of his way to recommend alternatives that suited my needs. Once decided, my new amplifier arrived within a few days. Fantastic service.
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Posted 6 years ago
Good deal Shipping fast Thanks
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Posted 6 years ago
Excellent, everything is fine at any time.
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Posted 6 years ago
Fast delivery
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Posted 6 years ago
I´m very satisfied with Audio Emotion staff. They very quickly responded to my e-mails. Later they provided me text information about delivery time. I have received goods well packed, damaged proof. Great service.
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Posted 6 years ago
Nice Team, quick response, customer centric quality service and speedy delivery. Great experience and journey shopping at Audio Emotion !
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Posted 6 years ago
Very quick response to my order
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Posted 6 years ago
Lovely people to deal with on the phone as they are over 200 miles from me. Shame they aren't closer! Excellent service and very professional.
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Posted 6 years ago
It's difficult to write a review for Audio Emotion without sounding like you've become a member of a cult! In all the dealings I've had with Audio Emotion I have always received impeccable customer service. This is not a shop that wants to sell you the most expensive items, instead they listen to what your system consists of and offer advise based on years of experience. Shipping is always fast and secure. Personally if I am buying Hi-Fi online, Audio Emotion is my go to retailer.
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Posted 6 years ago
Have dealt with Audio Emotion over the past two years and I have always received good advice and plenty of help. The items I purchased have always been very good condition for pre-owned items and my orders have been dealt with customer service as the main priority. You can always be assured of good service and polite attention.
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Posted 6 years ago
Hi, quick delievery, very good balanced headphone amplifier with AKG K1000. All is perfect. Thank you very much. Roger DEVALIERE
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Posted 6 years ago
Excellent, very professional. fast delivery. Thank You
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Posted 7 years ago
A big thank you once again to Gary and all at Audio Emotion. Made to feel at home from the first telephone call to leaving the shop. Wonderful service, both during the visit and after on the telephone. They give excellent advice, great trade in service when required and above all honest and straight forward advice on what you are looking to achieve for your musical enjoyment. I cannot recommend them highly enough, the warmth and kindness of the all of them are a credit to their business. Thank you so much.
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Posted 7 years ago
Fast delivery excellent quality products. Accurately described
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Posted 7 years ago
I have dealt with Gary and his team for over 5 years now, and every time I contact for advice or upgrades I am treated with the familiarity of a valued family member. Technical advice is boundless and unmatched as they seem directly involved with manufacturers at engineering level, not just the usual sales hype I have never felt pushed to buy anything, always offered extended demos if required and I know if I have a problem it will be resolved to the same high standards I would not hesitate recommending AE to any fellow music lover, or indeed someone dipping their toes for the first time. This in not a box shifter setup, they value repeat business more than anything from my perspective.
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Posted 7 years ago
Audio Emotion Ltd is rated 4.9 based on 1,141 reviews