Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,141 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Outstanding in every way. Our first choice for audio equipment.”

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Posted 4 years ago

“Excellent item descryption and great customer service experience.”

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Posted 4 years ago

“I don't need or want to shop anywhere else! fantastic choice,Gary knows his stuff.Excellent,Rog”

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Posted 4 years ago

“Reliable and always available.”

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Posted 4 years ago

“High quality product and excellent packaging.”

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Posted 4 years ago

“I was very pleased with the advice given and have found the service to be both friendly and efficient. I originally enquired after a used pre-amplifier but it had been sold and was offered a new version of the same pre-amplifier at a very good price so I added the matching power amplifier, also at a good price. I can highly recommend this firm.”

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Posted 4 years ago

“I spoke with Gordon for advice on a new phono stage. Gordon recommended the Trigon Vanguard III. This proved to be excellent advice and the Trigon Vanguard III has transformed my sound. Could not recommend Audio Emotion, and the Trigon Vanguard III, more highly.”

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Posted 4 years ago

“This is the first time I have dealt with AE and it won't be the last! Excellent help and the product was as described. Part exchange was fair and delivery/collection was a breeze. Well done Gary, Marion and the rest of the team. Keep it up!”

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Posted 4 years ago

“As I live in Spain it is absolutely necessary when dealing with Hi Fi equipment that is usually on the costly side to have a company / persons that are completely trustworthy, this from my perspective is Audio Emotion. I have had only one transaction with the owner of Audio Emotion and the service shown to me was simply superb.”

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Posted 4 years ago

“great shopping experience”

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Posted 4 years ago

“Always a pleasure dealing with Gary, Marion and the rest of the team at Audio Emotion. Always very good advice and after sales service second to none. Hopefully will be using them for my future hi-fi audio requirements.”

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Posted 4 years ago

“Very good customer service. The recommended cartridge resolved all the issues I was experiencing with the current system set up. Recommended on the knowledge and experience Audio Emotion offer to customers.”

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Posted 4 years ago

“Loses one star this time due to lack of communication, not being able to phone due to a bad chest infection I emailed for a stock check & when I received a confirmation email I followed the link & ordered a record cleaning machine. I received an "order status update" email just saying that my order was being processed then nothing more. Three days later I emailed for an update & received a reply stating that the item was coming direct from the distributor & would be delivered by the end of the week, I feel that this information should have been provided as follow a follow up from the "order status update". The cleaner did arrive later that day. Perhapse I should have waited & telephoned.”

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Posted 4 years ago

“I can’t praise Gary and the team too much, excellence in service, sets the standard for all others to aspire to.”

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Posted 5 years ago

“Audio Emotion gets some of the rarest products, and Gary is extremely helpful. Will definitely order again.”

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Posted 5 years ago

“Outstanding Service Ordered on monday and received it in Austria on friday!!!!!! in perfect condition It could not be better”

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Posted 5 years ago

“Friendly,helpful and very competitive on price”

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Posted 5 years ago

“Outstanding! Extremely informative and helpful. Shipping equipment in order to let me hear "in-situ" is terrific. Very accommodating when something just didn't work or suit - and at no time did I feel that I was being "sold" anything. Very much my own decisions - quite rare in modern retailing times. Wouldn't go anywhere else to buy hi-fi. That is indeed a strong recommendation.”

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Posted 5 years ago

“Just received the delivery , well pack , to my surprise the tone arm look like brand new . Tonearm is in excellent condition as stated on the web site Haven`t install it yet, Very happy with this purchased , I would not hesitate to purchased another second hand Hifi products from Audio Emotion ltd , the guys are very friendly and eager to help . i will be shopping there soon”

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Posted 5 years ago

“Awesome service. Thank you Gary. Very friendly, super helpful, and great recommendation - these guys know what they're talking about. So absolutely chuffed with the product (Tannoy B6 Platinums) and the customer service was fab. 10/10 will be a returning customer in the future.”

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Posted 5 years ago

Audio Emotion Ltd is rated 4.9 based on 1,141 reviews