Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,141 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With great knowledge and expertise Gary got me sorted out, first class service, thank you.”

Helpful Report

Posted 7 years ago

“I have been looking for a headphone amp for several weeks and was browsing the net including Audio Emotion. I was fortunate to find just what I wanted, the Arcam rHead at a very good price. A day later the unit was in my lounge wired up and sounding just as I hoped. I have used Audio Emotion before and have always been very happy with their service. Their range of hifi equipment is very comprehensive, whether or not you want new or used. I personally have always had used equipment from them which is always in superb condition and excellent value for money. They know their trade and are always willing to offer expert advice. I thoroughly recommend anyone looking for quality hifi give them a look.You will not be disappointed!”

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Posted 7 years ago

“Gary is always friendly to deal with ,the most helpful team you will find in any hifi shop”

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Posted 7 years ago

“Customer service was outstanding. Gary couldn't do enough to help with the sale. I was offered a discount even before my multiple purchase and a very good trade in price. Gary also explained how to install the storage board and arranged for safe insured shipment. The items arrived on time and the packaging was very good. Audi emotion and Gary were recommended by a family friend in Chesterfield which is miles away so it just goes to show that the company has a very good reputation. Will definitely be dealing with them again in the future. many thanks Tony”

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Posted 7 years ago

“Hi to all at "Audio Emotion Ltd., You very kindly ordered my PX25 Valves from the "KR" Factory, and kept me fully informed of their progress. They arrived at my address on the day and time arranged, and are now in my Amplifier performing superbly. "Audio Emotion Ltd" will now be on my list of trusted companies that are pleasure to do business with. Many thanks and kind regards, John.”

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Posted 7 years ago

“Simply providing a very efficient service - including speedy updates on my order status and offering vinyl at a very reasonable price with very reasonable P&P costs - will ensure that I shall be returning to make further purchases with confidence. Well done,Audio Emotion.”

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Posted 7 years ago

“Very professional, helpful, prompt and friendly response and a good deal agreed.”

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Posted 7 years ago

“In my experience Audio Emotion are excellent in all respects. They were friendly and helpful. Gareth's description of the pre-owned phono stage, "It's as new", which I bought was spot on. It was very securely packaged and it was delivered on the day he stated. I will have no hesitation in dealing with Audio Emotion again. It's a super shop! Well done!”

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Posted 7 years ago

“Just bought 2 pre owned Cyrus power amps, a PSXR and a Cyrus interconnect to upgrade my system. Great service. Gary gave me a great explanation of which out of the various possible configurations to use to wire these components into my system. I was able to try these units out at home in my system to hear before I bought them. Good friendly, knowledgable service from start to finish.”

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Posted 7 years ago

“Great communication at all stages of my transaction. Very quick dispatch.”

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Posted 7 years ago

“Fantastic service / support and advice provided by Gary. The Luxman 509x is a beautiful piece of engineering with a fantastic sound. Thank you also for the great part ex quote. I will certainly be purchasing again from this store, as well as recommending you guys to all my friends and work colleagues alike. Thanks Gary Best wishes Nandu”

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Posted 7 years ago

“This was my first purchase from Audio Emotion, I was given great advice, my order was taken over the phone and dispatched as soon as it was in stock with updates given around delivery dates Very happy with the service”

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Posted 7 years ago

“Excellent service. The products weren’t in stock but it was made clear to me when they would be available. They came exactly as promised. They were properly packed and included a freebie T -Shirt. Would confidently recommend the company and its customer service. Ring to check if your desired product is in stock. The product concerned, the Titan Audio Styx mains block,is the best upgrade, for the money, I have ever experienced/purchased as a listener. Essential.”

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Posted 7 years ago

“Excellent service. Friendly. Rapid response to queries. Expert knowledge. Customer focussed attitude. Very fair with p/x. Feel like fellow enthusiasts. A pleasure to deal with.”

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Posted 7 years ago

“Fabulous personal service from start to finish.”

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Posted 7 years ago

“First rate CD transport recommendation, with a fair trade-in price and great service....what more could you ask for. Thanks to all at Audio Emotion Rob”

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Posted 7 years ago

“I have made various purchases from Audio Emotion over the past 8 Years, or there abouts, I can say that on every occasion my enquiry has been treated with considerable professionalism yet at the same time the response from Gary has always been Friendly and offering a high level of product knowledge, needless to say their Hi-Fi goods have been of the highest quality. Paul Brookes”

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Posted 7 years ago

“I have been a regular customer for over a decade and they are always friendly and helpful with advice, not just before you buy, but also after. I always check here first before looking anywhere else because I know I can rely on them.”

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Posted 7 years ago

“The Audio Emotion team - Simply the best retail experience and customer service I have ever come across. I have bought numerous products and never once has the advice given on a prospective purchase been incorrect. Only the highest quality products stocked. Very fair trade in prices and a high quality pre owned section, the website is a delight to navigate. I have dealt with Gary in particular over the years, his knowledge and expertise is something else and he really is a pleasure to deal with. At this moment every item in my systems were supplied by Audio Emotion, just wouldn't go anywhere else. Recommended!”

Helpful Report

Posted 7 years ago

“Buying audio without auditioning can prove to be a risky and costly exercise and I realise that buying in this method should certainly be approached with caution. Having said that, Gary at Audio Emotion, understood the improvements in sound that I desired to achieve and gave good, honest advice as to how I could best obtain the results I wanted. I purchased Gary’s recommended speakers and can confirm that the upgrade is delightful. The whole process from enquiry to delivery was very professional and now it would be my opportunity to make a recommendation, if you are looking to invest in quality hifi from a company with experienced and informative staff, then look no further. You will be looked after well.”

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Posted 7 years ago

Audio Emotion Ltd is rated 4.9 based on 1,141 reviews