Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,183 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,183 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“what can i say they are brilliant , and helped as much as anyone could wish for a good deal was done and they delivered on expectations, then you to all the team at Audio emotion”

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Posted 1 year ago

“Good communication, quick response to my query. Would shop again”

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Posted 1 year ago

“I purchased a pair of Quad 2912 from Gary at Audio Emotion who was very helpful, informative and profession. The speakers were to be shipped to Spain where Marion took over and made sure the shipping was seamless. I had a minor issue due to the shipping where Marion stayed on top of it and made sure everything was taken care of with flying colors. I highly recommend Audio Emotion and would definitely purchase more equipment from them.”

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Posted 1 year ago

“Great to deal with. Excellent selection of brands and very good communication. Highly recommended.”

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Posted 1 year ago

“Placed an order for a Creek 4040A on the Audio Emotion website. I received a phone call and emails to keep me informed of my orders progress. A very nice company to deal with.”

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Posted 1 year ago

“Best price and next-day delivery. Good, personal service. Recommend.”

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Posted 1 year ago

“Superb service, nothing else needs adding.”

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Posted 1 year ago

“Fantastic and very accommodating company. lighting quick delivery.”

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Posted 1 year ago

“Efficient and professional at every stage of ordering and delivery.”

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Posted 1 year ago

“Quick shipping coming from across the pond . Thank you AE”

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Posted 1 year ago

“Big thanks to everyone at Audio Emotion once again. Truly 5 star service! Just bought a pair of Dali Oberon 5 speakers in light oak on special order. Really nice slightly smaller floor standers that look the part.Top quality build with top quality sound. First impression out of the box was wow-awesome, and some !!! Treble, mids and bass are all so crisp, clear and concise. Overall sound stage is suberb with lots of zest and punch. Cannot wait until these are fully run in, they just get better every day. Jazz, blues, rock, classical - nothing phased these speakers. A really sound purchase from a top notch high end audio retailer -highly recommend. A special thanks to Steve once again for all his help. Thanks!”

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Posted 1 year ago

“I have been buying hifi gear for over 40yrs and in the last 4 years I have bought 4 items from Audio Emotion. Audio Emotion have bought 2 used amplifiers from me and given me large discounts on the amplifiers I have bought. They send couriers to pick up these large items and send the new equipment very quickly. When I have spoken on the phone the have been super helpful. They also have a large range of equipment, easily the best Audio company I have dealt with in 40 years. Karl Keeling Doncaster.”

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Posted 1 year ago

“Fast service,excellent product.”

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Posted 1 year ago

“Great customer service. Highly recommend this company.”

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Posted 1 year ago

“Very prompt answer to initial query about a feature of the device. Then an offer to check updates while installing the SSD. I'd had some difficulty pairing versions of the control app, which I then sorted. But I'm confident AE would have tried hard to resolve. Paperwork feels posh, delivery fast.”

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Posted 1 year ago

“Quick order process, quick delivery. Also customer service staff were very helpful after i asked for the packaging to be plain as my order was a birthday present.”

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Posted 1 year ago

“Great support from Audio Emotion. I changed my mind about the model I wanted (to the model with the walnut surround) and I just had to pay the difference. Next day delivery and the assistant from Audio Emotion phoned me to check I’d got the text from FedEx. And a really good price for the CD transport as well. Cannot speak highly enough. If I lived anywhere near Fife I’d be in the shop every day!”

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Posted 1 year ago

“Friendly helpful service.”

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Posted 1 year ago

“A/E. States cable I bought was 7N-OCC SOLID SILVER NO NO NO ITS SILVER PLATED COPPER. RIP OFF.”

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Posted 1 year ago

Hi Grant Thank you very much for your feedback. We have looked at your order , and can see that you ordered 2 x Akiko Audio Tuning Module XLR mkIII - Type:XLR Female. In our description on the website, the specification for this cable reads as follows : Specifications: - Dimensions: 150 mm x 22 mm. - Two copper conductors. - The Akiko Audio Tuning Stick XLR mkII is Hand Made. So very much stating that the cables are copper. If you have any further queries or questions please let us know, always be happy to assist. Thanks again. The AE Team.

Posted 1 year ago

“ordered one day , got the next , i phoned first to double check stock, they were most helpfull , would recomend +++++++++++++”

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Posted 1 year ago

Audio Emotion Ltd is rated 4.9 based on 1,183 reviews