Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.57

4.6 Rating 4,368 Reviews

92 %

of reviewers recommend Attitude Clothing

4.6

Based on 4,368 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 10th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clothing is absolutely lovely. I bought a mask and boots, love them both. However less than a week after I bought the mask. The straps broke. I was able to fix it myself, but it seemed as if there wasn't a lot of quality control, as well as while waiting for my order to dispatch (about 5 days in to what would be a paid 5-7 delivery) I got a call that a product I ordered was no longer available. I do love the store, however I think that there isn't a lot of communication and control.”

Helpful Report

Posted 4 years ago

Thank you for you review. Customer services will be in touch regarding your faulty item, where there is a problem we always strive to put it right in a timely manner.

Posted 4 years ago

“Never received my boots. They stated "in stock" and "delivery 3-5 working days". Got an email to say they will take 45 days. Decided on another pair which I got told was in stock, didn't get those either. Sent three emails, only one got responded to. Asked for a refund, still waiting to hear. Not going to bother again, very disappointed. Poor customer service. Definitely not recommended.”

Helpful Report

Posted 4 years ago

New Rock footwear is a drop ship item sent direct from the factory in Spain, unfortunately there was an issue with the style you ordered. We informed you immediately and have not had a reply back. Please contact our office by phone on Monday or we will call you as a search of our e-mail log shows only one e-mail from you, this was replied to shortly after we received it on the same day.

Posted 4 years ago

“Cabinet that arrive the glass had fallen out. Emailed several occasions, eventually got through. Offered refund but had to pay to send back and go to nearest post office which didn't want to do as under lockdown. Also offered 10 pound credit and keep or 5 pound off. So not really happy with the service.”

Helpful Report

Posted 4 years ago

Your first e-mail was received by us at 13.45 on 8 October, it was replied to at 14.24 on the same day. Further e-mails were all responded to and a resolution was agreed to offer compensation as the item was repairable. At all times an offer of refund or replacement was on the table but you chose the compensation offer. Please get back in touch with customer services if you have changed your mind, but the compensation was the option you chose at the time.

Posted 4 years ago

“Every time I order everything is perfect! No complaints”

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Posted 4 years ago

Thank you very much for the 5 stars, we love to get these reviews from one of our regular customers.

Posted 4 years ago

“Amazing service, fast delivery and everything as described, would def buy from again. Thank you!”

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Posted 4 years ago

Thank you for the review and we look forward to hearing from you again.

Posted 4 years ago

“My item that I received was gorgeous! Attitude Clothing kept me updated of my item so I knew when it was dispatched and when it will arrive too! Fantastic customer service!”

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Posted 4 years ago

Thank you for this great review. Our number one priority is happy customers and we make great efforts to provide the best customer service.

Posted 4 years ago

“Very good. Box was in bad condition but that probably was die to postage”

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Posted 4 years ago

Thank you for the review. If the box has taken a bit of a beating, then it has served it's purpose in protecting the boots within!

Posted 4 years ago

“Fast delivery, product arrived safely packaged”

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Posted 4 years ago

We take great care in packaging all items carefully to try and ensure they arrive as they should. Thank you for the review backing this up.

Posted 4 years ago

“I really enjoyed what I ordered and what I have been ordering in the past few years. All things I have recieved are great. The reason I am giving a 3 star review is because I had ordered a pair of demonias and in effect was not contacted about them being cancelled. I had gotten myself excited aswell. I did contact customer services and this brought the star rating up as he was so much help and even thought himself why I hadn't been contacted. I have further recieved more contact, the people I have been in contact with are further investigating into my current purchase and are trying to get it to me as fast as they can.”

Helpful Report

Posted 4 years ago

Thank you for your review. The boots you ordered were part of a larger order, unfortunately they are now discontinued so we had to cancel them off the order and refund your money. Unfortunately this was done without informing you as our priority was to get the rest of the order shipped. We will be contacting you direct to see if we can assist in finding a suitable replacement as we do have many similar boots.

Posted 4 years ago

“Everything came reasonably quickly and in really good condition! Would 100% recommend especially the homeware, there’s some really cute stuff”

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Posted 4 years ago

Thank you for the 5 star review, we really appreciate it! Keep an eye on the new in section for loads of new homeware coming in soon.

Posted 4 years ago

“Came after one week, in good shape, really happy for the shoes.”

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Posted 4 years ago

Thank you for the review. 1 week to Denmark from the U.K is pretty quick! We offer fast shipping worldwide.

Posted 4 years ago

“I would love to review,but as yet i have yet to receive my order. ? Cannot rate something I'm STILL WAITING FOR. STILL WAITING .”

Helpful Report

Posted 4 years ago

Your order was despatched immediately after receipt. If it has not arrived 2 weeks later you will find the best was to get help is by contacting our customer services, that is what they are there for.

Posted 4 years ago

“Bought a pair of white platform boots for my daughter and she is very happy with them nice style and perfect fit”

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Posted 4 years ago

Thank you very much for the 5 star review.

Posted 4 years ago

“I ordered some Demonia shoes for my daughter’s 18th birthday, which were too big. I returned them for an exchange and hadn’t heard anything 5 days after they had been received back. So I called and was told they would look into it and call me back. After another couple of days having not been called back I sent an email. I’m still waiting for a response. My daughter is really disappointed that she won’t have them in time for her birthday. It would just be good to know what is happening.”

Helpful Report

Posted 4 years ago

This matter has now been resolved, the requests were made very shortly after returning. We do need a few days to open, inspect and process returns, the matter was dealt with in a very reasonable 4 days from receiving back to fully processing the return.

Posted 4 years ago

“I buy my Demonias with Attitude Clothing, absolutely amazing variety of products and super quick delivery! Will definitely buy from them again!”

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Posted 4 years ago

Thank you very much for the great review, we look forward to hearing from you soon!

Posted 4 years ago

“Quick delivery, loved the items I bought. Thank you 😁🖤”

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Posted 4 years ago

Thank you for the review.

Posted 4 years ago

“Love the hair dye i bought, colour is so vibrant.”

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Posted 4 years ago

Thank you for sending in this review.

Posted 4 years ago

“Love the site”

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Posted 4 years ago

Thank you for the five stars review.

Posted 4 years ago

“First time using Attitude Clothing and so impressed. Website easy to navigate and found exactly what I wanted. Recently purchased the Banned Apparel triple moon purse and so pleased with the quality. Delivery was quick too.”

Attitude Clothing 4 star review on 18th October 2020

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Posted 4 years ago

Thank you for your review, we look forward to hearing from you again.

Posted 4 years ago

“Good value products, delivered quickly as well”

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Posted 4 years ago

Thank you for the review, we are happy to hear you like our products and fast shipping.

Posted 4 years ago

Attitude Clothing is rated 4.6 based on 4,368 reviews