Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.77

4.8 Rating 554 Reviews

94 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.8

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use Atlas Ceramics frequently. They are very helpful, have a good choice of premium tiles and are cost competitive.”

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Posted 9 months ago

“Darren and the guys are always helpful , responsive and knowledgeable , no problem over all the years of dealing together”

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Posted 9 months ago

“Beating tiles ,well packed for delivery, no damage, good price and very quick to arrive. I would recommend this company.”

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Posted 9 months ago

“Brilliant service. Darren is very helpful.”

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Posted 9 months ago

“Both Darren and Dan really know their stuff. Nothing is too much trouble for them. They will advise you using all their knowledge and experience throughout your tile buying experience at Atlas Ceramics Ltd.”

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Posted 9 months ago

“I was very impressed with the product I bought, and will be ordering a larger container to complete the whole of our patio. Could not vault the service and the delivery date.”

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Posted 9 months ago

“Darren is always very helpful whenever we call through to Atlas, as another small business we appreciate having someone on the other end of the phone who can help us make changes etc Atlas are a great company to work with!”

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Posted 9 months ago

“Atlas Ceramics have a fabulous selection of tiles, with quick availability. The staff are very helpful, Dan is very knowledgeable and obliging which makes choosing and ordering tiles very easy! A very big thank you to all the staff at Atlas Ceramics for their excellent customer service.”

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Posted 9 months ago

“Not the first time we have visited Atlas Cermaics and been served by Darren and certainly won’t be our last. Great service, Darren was super helpful, knowledgeable and even loaded up our car for us. Thank you.”

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Posted 9 months ago

“What can I say... what a fantastic company this is! Atlas ceramics go above and beyond in all aspects of their service. Darren and the team are a dream to liaise with, the delivery service is prompt and reliable. The equipment ranges are varied and high quality. I cannot rate this company enough.”

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Posted 9 months ago

“We are only part way through our build but the advice we are getting from Rachna, Dan and the team has been so helpful. I'll write a full review at end but so far brilliant 👌”

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Posted 9 months ago

“Great to find a company who are easy to do business with. The showroom has a fantastic selection of quality tiles and our tiles were delivered promptly. Great customer service from Tom who went above and beyond in helping us when we were one tile short. Many thanks !”

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Posted 9 months ago

“Hi, I'm Chris, We spent a whole load of time trying to find tiles and then we were recommended to Atlas. Darren was superb, very helpful and trusting, he let us take a sample home to try. We were back within the hour collected our order and home. We have been doing a bathroom refurb and dealing with alot of builders merchants and tile suppliers, Atlas rate 10/10 in by book. Many thanks Darren. Chris. Lymington”

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Posted 9 months ago

“Beautiful tiles Thank you for the speedy delivery”

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Posted 9 months ago

“I highly recommend Atlas Ceramics and the great, professional, very helpful team- Tom, Dan & Darren. Thank you. I was completely impressed with their professionalism and customer service. The product quality is consistently outstanding, exceeding my expectations every time. This is my go-to place if you are looking for tiles :)”

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Posted 10 months ago

“Helpful friendly staff, fast delivery.”

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Posted 10 months ago

“Delay in receiving tiles. Had to ring up and chase them which they did and express delivery for two days later. In my opinion they could offer an express delivery at a small additional cost. We are a small company trying to keep our customers happy and hate it when things beyond our control cause unnecessary issues.”

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Posted 10 months ago

Dear Wayne, Thank you for leaving a review. We do apologise for any delay this caused, further to this we do apologise that you were not notified that it would take 6 working days to arrive. Although our terms state it will arrive 3 - 7 days, we should have been more transparent in regards to its arrival. We do strive to provide fast delivery however this item had to be brought in from another warehouse hence the slightly longer delivery. A training session will be held with the E-Commerce team to prevent this happening. If you need anything else don't hesitate to let us know. Many thanks, Dan

Posted 10 months ago

“Speedy delivery, very good customer relations.”

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Posted 10 months ago

“Brilliant service! Very helpful staff and wonderful range of products.”

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Posted 10 months ago

“Couldn’t fault! Quick service and amazing quality tiles”

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Posted 11 months ago

Atlas Ceramics (south) Ltd is rated 4.8 based on 554 reviews