Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.76

4.8 Rating 509 Reviews

94 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.8

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant service, cannot recommend highly enough. I was 'missing' tiles and the tiler was about to start (he can't count!!). I couldn'tget hold of my local supplier. A Google search revealed that Atlas also supplied the 'missing' mosaics and a quick phone call to Tom saw the tiles being delivered 26 hours later to my door!! Not bad as they are in Hampshire and I'm in West Yorkshire AND it was such a small order too!! Tom was just so helpful, promised and delivered!!”

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Posted 2 days ago

“Very helpful staff, especially Harrison King , who sorted out our tiles for us.. and very quick delivery too. Thank you”

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Posted 2 days ago

“Had a top notch customer service experience with Atlas Ceramics recently. Have placed an order for 100 sq m of beautiful Italian tiles at a competitive price. Dan was really helpful and knowledgeable and went above and beyond to assist us choosing our tiles. He made several trips to our house with some big tile samples so that we could see them in situ. He is very friendly and professional but not pushy. Highly recommend.”

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Posted 1 week ago

“Would recommend them to everyone. Fast service and great customer care”

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Posted 1 week ago

“Due to a miscalculation we were 4 strips of mosaic tiles short - tiler on the job! My local supplier on holiday. Googled the tile and found Atlas Ceramics - we are in West Yorkshire. Explained my predicament to Tom who was exceptionally helpful. He rang the suppliers and rang me straight back. Tiles ordered and should be delivered next day. Given this was such a small order Tom's helpfulness was above and beyond!”

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Posted 1 week ago

“Amazing range of tiles, exactly what I was looking for. Dan was really helpful, talked me through colour choices and combinations. Had photos of previous installs to compare and was able to help me make my decision. Also helped with layout and grout choices to match. Thanks again”

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Posted 2 weeks ago

“I’ve been dealing with Dan for lots of projects so far this year and he’s always been 100% committed to finding the best products and best prices for me and my customers.”

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Posted 3 weeks ago

“Best price quick delivery and not one damaged tile !!! Would highly recommend. Thank you”

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Posted 1 month ago

“Perfect 👌 thanks 🙏”

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Posted 1 month ago

“I rang to seek advice on tilers and Dan went over and beyond to help me, also telling me about the products they could offer in relation to my tiling project.”

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Posted 1 month ago

“Supplied Lithofin which arrived promptly and cleaned my limestone paving to good as new”

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Posted 1 month ago

“Very quick delivery and all really well packaged. Many thanks.”

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Posted 1 month ago

“Thank you Daniel Woolley for all your help and great advice with the tiling of my bathroom in April. It looks great and I couldn’t recommend Atlas and Dan more highly. Thanks again !”

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Posted 1 month ago

“At the showroom, Rachna was very friendly and helpful. We were very grateful to be given a full tile sample and for the showroom opening at weekends.”

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Posted 1 month ago

“Second time using. Thank you so much for the prompt delivery as I hadn't ordered enough. I looked at another site hoping for next day delivery but refused to pay £6 more per sheet for summit Grampian grey. I contacted yesterday to query delivery and the tiles arrived this afternoon. Customer service :)”

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Posted 1 month ago

“I had a complicated delivery to site order with Atlas and Darren Clark was very helpful and kind throughout the process sorting it out for us with speed and care, very professional. Thanks Darren!”

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Posted 1 month ago

“Very good as I was expecting on time and on date 5 star from me”

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Posted 1 month ago

“I came across this site by chance over the Easter weekend and submitted my order 20/4/25. I recieved acknowledgement of the order 22/4/25 which was great considering we had a BH. I contacted early today to query delivery as builders are racing ahead and within 30 minutes a member of the team, Tom Urquhart had chased up the courier and provided an update! I recieved the tiles today 24/4/25 and they are lovely. I ordered Summit Grampian grey. The price was £3+ cheaper per sheet than another outlet. This is what I call customer service:)”

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Posted 1 month ago

“After a delivery went missing and I emailed, they resent it immediately and it arrived straight away. Very helpful service.”

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Posted 1 month ago

“Good price and quick delivery”

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Posted 2 months ago

Atlas Ceramics (south) Ltd is rated 4.8 based on 509 reviews