Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.76

4.8 Rating 590 Reviews

94 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.8

Based on 590 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone

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Atlas Ceramics (south) Ltd 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All as it should be and product collecte with a minimum of fuss.”

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Posted 9 months ago

“After doing some local research in trying to locate some specific tiles for our porch, we visited Atlas Ceramics in New Milton. We were greeted on arrival by Tom B. who was extremely knowledgeable and professional. He showed us all the various colourways they had available (in the style we had in mind) on their extensive display boards and was also very happy to provide a number of samples for us to take away to check for colour, sizing, etc at home. I then returned the following day with their samples, and purchased a number of boxes of tiles. Tom was extremely helpful, loading the tiles into the back of my car and also suggesting a list of recommended tilers. The following week I checked through the boxes of tiles and noticed a few which had been damaged in transit. I popped into see Tom B. and he was superb in swapping out the damaged tiles for pristine replacements. He also assisted us in choosing the correct colour and quantity of grout for our tiling area. All-in-all Tom B. was a joy to deal with... his manner was very friendly, professional and courteous. He is a credit to Atlas Ceramics... and when we'll need any further tiles we'll be straight back to see Tom B. Thank you for going above and beyond our expections. All the best, Steve & Dianne Cotterill”

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Posted 9 months ago

“Excellent service, competitive pricing. Product arrived 3 days earlier than suggested. Would defuse again”

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Posted 9 months ago

“Only ordered a sample so far. Will be putting a full order in soon.”

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Posted 9 months ago

“Very helpful & good price”

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Posted 9 months ago

“Very good service, kept me informed all the way”

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Posted 9 months ago

“Order arrived very promptly and well packaged. Very pleased with both service and goods received.”

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Posted 10 months ago

“Great service and communication.”

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Posted 10 months ago

“Excellent Service and Quality Products! I’ve worked with Atlas Ceramics for several years and they’ve always been a pleasure to deal with. Their team is knowledgeable, friendly, and go out of their way to help — whether it’s sourcing specific tiles, providing samples quickly, or offering expert advice. The quality of their products is consistently excellent, and deliveries are always reliable. Highly recommend Darren and the team at Atlas Ceramics to both trade professionals and homeowners alike. A fantastic local company that truly values customer service!”

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Posted 10 months ago

“Very impressed with Atlas Ceramics, especially Dan who served me and was very helpful, knowledgeable and friendly. I would highly recommend this company.”

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Posted 10 months ago

“Excellent service from a local supplier of Tiles/Flooring. All staff we met at the showroom were friendly & helpful especially Rachna who looked after us from start to finish. Their service helped us order the right number of tiles without any excessive waste. Delivery was on time to coincide with our tradesmen's schedules. Nice new/refreshed bathroom is the result!”

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Posted 10 months ago

“Great Service from Darren, thank you very much Will be using again - Chris”

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Posted 10 months ago

“Amazing customer service when I phone up to inquire about rainfall green glass mosaic tiles that I have been looking for, they were very helpful. They confirmed they had the right amount I needed and confirmed the size and colour. I then placed an online order with them, if you order before 12pm they said they will arrive Monday. I ordered them on a Thursday and within a few goes my order was shipped and arrived Friday before midday. That’s what I call service. We took delivery and are very excited to have the tile installed once our new bathroom has had its makeover which is in November. Looking forward to seeing the finished effect. I would highly recommend this company and if you’re not sure, contact them in person and they will be very happy to help. With good advice. Top marks from me.”

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Posted 10 months ago

“Products were competitively priced. All arrived safely, promptly, well packed and exactly as described. I'm a returning customer and very happy with the service received.”

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Posted 10 months ago

“Staff always helpful and pleasant on phone and in person”

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Posted 11 months ago

“We have done lots of trade jobs with Atlas, great service, wide tile selection and well priced.”

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Posted 11 months ago

“Easy to find products and order, very quicky delivery. Unfortunately quite a lot tiles at bottom of box broken.”

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Posted 11 months ago

“Very good customer service particularly Dan.”

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Posted 11 months ago

“Great company for tiles and particularly Customer Service. Dan extremely helpful.”

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Posted 11 months ago

“Darren was very helpful and quick to sort a delivery amendment for us - always a really good experience with Atlas :-) product on order and will look forward to receiving the product once available.”

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Posted 11 months ago

Atlas Ceramics (south) Ltd is rated 4.8 based on 590 reviews