Atlas Ceramics (south) Ltd Reviews

Name: Atlas Ceramics (south) Ltd
Address: Unit 12, Wick II Industrial Estate, Gore Road, New Milton, Hampshire
Rating: 4.77

4.8 Rating 561 Reviews

94 %

of reviewers recommend Atlas Ceramics (south) Ltd

4.8

Based on 561 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Atlas Ceramics (south) Ltd 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with Atlas Ceramics, especially Dan who served me and was very helpful, knowledgeable and friendly. I would highly recommend this company.”

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Posted 3 months ago

“Excellent service from a local supplier of Tiles/Flooring. All staff we met at the showroom were friendly & helpful especially Rachna who looked after us from start to finish. Their service helped us order the right number of tiles without any excessive waste. Delivery was on time to coincide with our tradesmen's schedules. Nice new/refreshed bathroom is the result!”

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Posted 3 months ago

“Great Service from Darren, thank you very much Will be using again - Chris”

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Posted 3 months ago

“Amazing customer service when I phone up to inquire about rainfall green glass mosaic tiles that I have been looking for, they were very helpful. They confirmed they had the right amount I needed and confirmed the size and colour. I then placed an online order with them, if you order before 12pm they said they will arrive Monday. I ordered them on a Thursday and within a few goes my order was shipped and arrived Friday before midday. That’s what I call service. We took delivery and are very excited to have the tile installed once our new bathroom has had its makeover which is in November. Looking forward to seeing the finished effect. I would highly recommend this company and if you’re not sure, contact them in person and they will be very happy to help. With good advice. Top marks from me.”

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Posted 3 months ago

“Products were competitively priced. All arrived safely, promptly, well packed and exactly as described. I'm a returning customer and very happy with the service received.”

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Posted 3 months ago

“Staff always helpful and pleasant on phone and in person”

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Posted 3 months ago

“We have done lots of trade jobs with Atlas, great service, wide tile selection and well priced.”

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Posted 3 months ago

“Easy to find products and order, very quicky delivery. Unfortunately quite a lot tiles at bottom of box broken.”

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Posted 3 months ago

“Very good customer service particularly Dan.”

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Posted 3 months ago

“Great company for tiles and particularly Customer Service. Dan extremely helpful.”

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Posted 4 months ago

“Darren was very helpful and quick to sort a delivery amendment for us - always a really good experience with Atlas :-) product on order and will look forward to receiving the product once available.”

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Posted 4 months ago

“Good and fast”

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Posted 4 months ago

“Dan at Atlas Ceramics has provided the best service possible from start to finish. I called Dan with a query on a tile for a work project which was urgent, late in the day, and his quick and calm approach to answer all my questions and get my sample and orders under way I couldn't have asked for more or better service. I highly recommend Atlas Ceramics and will definitely be using them in the future (and in particular Dan and Tom for all their assistance and amazing work) Thank you !”

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Posted 4 months ago

“Great, local company to deal with - large choice of tiles. Customer service is fab. Shout out to Darren and Richard for their help!”

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Posted 4 months ago

“Rachna’s friendly advice was a great help when I was picking out my tiles. She showed me a variety of options and organised my samples. She also followed up by emailing me some design ideas which was great. Fabulous customer service from Rachna.”

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Posted 5 months ago

“Excellent service.”

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Posted 5 months ago

“Excellent customer service from Harrison King- so helpful, knowledgeable and friendly. Delivery on our chosen day. Really impressed with our whole experience with Atlas. Thank you.”

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Posted 5 months ago

“Two gentlemen by the names of Darren and Tom have made this experience very straightforward from choosing, payment and delivery. Definitely recommend to a wider audience. Thankyou Regards John P”

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Posted 5 months ago

“It is by chance we found out about Atlas ceramics and what a lucky chance that turned into!!! Having had a disastrous visit to Tops Tiles where the poor lad didn't have a clue we met Dan at Atlas. He was brilliant and knows his stuff. Very helpful, easy to deal with and very obliging in letting us have samples to look at in our bathrooms. We will invite him round to see the finished effect when done! Thank you.”

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Posted 5 months ago

“A big thank you to Atlas ceramics. Nothing has been too much trouble, I was always greeted with a smile despite my endless e-mails, visits, indecision and advice needed. Dan Woolley steered me in the direction of a tile I would never have chosen on my own and now I'm super excited to see it fitted in our new bathroom. Thank you Dan and his team for your inspiration, design help, patience, delivery, suppling samples, swift ordering and hard work. The house refurb isn't over yet and you will be our first call for the next project.”

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Posted 5 months ago

Atlas Ceramics (south) Ltd is rated 4.8 based on 561 reviews