Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.83

4.8 Rating 944 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlantis Office LTD:

Office Seating & Furniture Company based in Colchester, Essex

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

Atlantis Office LTD 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service and quality, quick delivery as promised. Purchased 2 x Flight Mesh Chairs which are absolutely superb value for money. They look stunning and are very comfortable AND they have quality castors! I will be ordering more from these guys and would recommend to anyone looking for office furniture.”

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Posted 8 years ago

“Excellent service. Ordered the item I wanted at 4pm one day and it arrived at 9-15 the next morning!”

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Posted 8 years ago

“Whilst the chair is very new I have found it very good at keeping my straight when working.I have suffered from bad posture for years and this is going to help a great deal. I am now 81,it is never too late. A well made chair should be good for years. Thank you. Alan Critcher”

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Posted 8 years ago

“Well designed and informative website (product videos a great help), excellent customer service. Staff genuinely willing to go the extra mile if problems occur (in particular, genuinely helpful and well-researched suggestions to replace a discontinued chair with a suitable alternative). Very good competitive prices and free next day delivery. What's not to like?”

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Posted 8 years ago

“Fast, efficient and reliable service.............very well done.”

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Posted 8 years ago

“The filing cabinet we ordered looks good quality but when we got it home there was no key to open the unit, the item was ordered on the 6th July and collected on the 8th July, we contacted Atlantis office on Monday 11th July at 9.05am so that a key could be put in the post, it is now 3.15pm on 13th July and we are not happy as the key still has not arrived. we have made many phone calls to get a key delivered which should have been put in the post on Monday 11th July. The staff have been very friendly and polite but action and communication has been very poor. We still cannot get the unit open - help.”

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Posted 8 years ago

“good company to deal with the chair i bought arrived quickly and in perfect condition i have only one con and that is : i would have liked a conformation email that the process was complete and item would arrive at an estemated delivery date,appart from that everything went well ,will use again”

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Posted 8 years ago

“Very courteous staff. I ordered after their postal deadline but my amazing chair arrived before 9am the next day which was SO helpful. The chair itself (the Kanga Heavy Duty Kneeling Chair) was really well-made and very simple to put together. It is such a pleasure to use instead of the non-swivel varieties I've used in the past. Many thanks and I will be using you again Mark Dabbs”

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Posted 8 years ago

“Ordered a Newbury Cupboard in Beech; that was stated as 'in stock' on the web-site received the following e-mails: - 1: Thank you for your interest in Atlantis Office Ltd products. Your order has been received and will be processed once payment has been confirmed. 2: Your order has been updated to the following status: Complete 3: Thank you for your order, this has been dispatched today for delivery tomorrow. This has been dispatched via TNT and your tracking number is xxxxxxxxx. Please also find attached a copy of your VAT Invoice / Receipt #xxxxx. If you have any questions, please let me know. 4: Unfortunately there has been a bit of confusion and we only have the Newbury cupboard available in Oak, would you like us to send out an oak cupboard instead or alternatively we can of course, issue you with a full refund, I replied stating I needed the cupboard in Beech not Oak, and received the following e-mail:- 5. Your refund has now been issued, this may take up to 3-5 days, sorry for any inconvenience caused by this, To be fair, the refund was processed the same day as the last e-mail; so that was a positive. And another positive is that their website does now state that the Beech variety is out of stock. It's just one of my pet hates that companies are still unable to maintain correct stock level information on their websites after all these years of Internet Shopping.”

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Posted 8 years ago

“I was delighted by the hassle free service and quick delivery. Seemed overall a very efficient service.”

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Posted 8 years ago

“Excellent service from this company. The item was delivered promptly though it would have been useful to know when to expect delivery. Nevertheless, I would recommend this family run company.”

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Posted 8 years ago

“Although I ordered my chair on the deadline for next day delivery the chair arrived on time. It was well packaged, the assembly instructions were clear and easy to follow. The quality of the product is superior to others that I have seen at a similar price and the chair met my purpose in every way. Overall I am extremely pleased with my purchase.”

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Posted 8 years ago

“delighted with your service nothing is too much trouble. I asked for it to be put together for me as I am wheelchair bound and I was given the utmost curtesy, and I am delighted with my chair Thankyou”

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Posted 8 years ago

“Ordered a kneeling chair. Very quick delivery, good quality product - excellent if you have a bad back as it improves your posture - and reasonable price. Impressed with service and would certainly use again.”

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Posted 8 years ago

“Easy to order. Product good and Delivered on time.”

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Posted 8 years ago

“Please review who you use for delivery of items. We experienced poor customer service from DX couriers. I googled the the company after their delivery and discovered that they have nearly 300 customers reviews with an average rating of 1.3 out of 5 - I don't think I've ever seen anything that bad on Google. Whilst we're happy with the service provided by Atlantis, I believe the the choice of courier, unfortunately, has a negative effect on your reputation as well.”

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Posted 9 years ago

“The chair arrived as advertised - the next day. Fairly easy to put together, assembling key provided in the box. I cannot comment yet on the functionality as I have just started using it. however, it looks quite robust and well made for a fairly reasonable price. I would definitely recommend it! I've only awarded 4 Stars as I don't know how good it will turn out to be.”

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Posted 9 years ago

“Excellent service. Chair ordered Bank Holiday Monday, delivered on the Wednesday morning.”

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Posted 9 years ago

“Excellent product; excellent service. When the chair failed to arrive, Atlantis chased up the lost item with the carrier and then got back to me to let me know. Recommended.”

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Posted 9 years ago

“Very pleased with kneeling stool purchased from Atlantis. Easy to assemble and just perfect for working at my computer”

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Posted 9 years ago

Atlantis Office LTD is rated 4.8 based on 944 reviews