Atlantis Office LTD Reviews

4.83 Rating 669 Reviews
96 %
of reviewers recommend Atlantis Office LTD
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Atlantis Office LTD Reviews
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Phone:

01206 586858

Email:

sales@atlantisoffice.com

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Anonymous
Anonymous  // 01/01/2019
A little disappointed after ordering an item that was marked as ‘in stock’ to be told that it actually wasn’t available but would be in stock in a couple of weeks, which was then extended a further week. On the other hand, to be fair, I was contacted quickly and given the option to cancel, but decided to stick with it as after a lot of research this was the chair I wanted. It did arrive by the final deadline and I am very pleased with the product.
Office chair well made and excellent leather, very easy to put together, but not enough height adjustment if you are tall
Atlantis Office were very helpful when I was trying to make a payment via PayPal. I rang the company and the staff member I spoke to noticed that my order hadn't gone through and suggested placing the order over the phone. The lady was very kind, courteous and explained everything. Putting my office chair together was tricky. Two of the rubber washers wouldn't stay in place and kept falling into a groove. I manged to put everything together after getting advice from Atlantis Office but I'm not convinced I did a good job.
I was very happy with the service provided by Atlantis Office. I was kept informed about the progress of my order and when delays occurred, I was offered an alternative product. Thank you for your help.
easy chair to put together. The support from Atlantis was on point when DHL lost the first chair. Atlantis sent another out right away. then DHL delivered the first chair at the end of the week. and took 2 days to pick it up. Atlantis really helpful, DHL a real pain in the backside.
Atlantis Office LTD 4 star review on 24th December 2020
Excellent. Exactly what I wanted. Just one problem . The screws holding the arms keep working loose and they are hex screws and difficult to screw back without a special tool.
Good choice of items, quick delivery of a quality product. An after sales problem that occured was quickly and very efficiently sorted. An overall good experience dealing with Atlantis Office Ltd and therefore I would recommend them highly
Excellent service at showroom and by phone. Great selection of chairs. Some issues with delivery, although I understand they are currently changing courier.
The chair I bought wasn't right for me however Atlantis allowed me to return the product even though I hadn't met their return requirements. I would have no hesitation recommending buying furniture from them.
Excellent customer service. Also very happy with the chair I purchase. I would highly recommend using Atlantis Office LTD.
The purchased product came on time as promised. Works well. Easy instructions to follow to assemble the product. Happy with the product. Thank you.
Trying out the right chair for my back locally and in a well-equipped showroom was ideal. The assistant was brilliant with suggestions (and patience!) and I found the perfect chair. She also suggested an amazing back support for my exisiting chairs which I also bought. The chair arrived next day and although the initial delivery arrived damaged a replacement was sent with all speed and very efficiently. Really happy with chair and service. Thank you.
Thank you for coming into the showroom! Glad you thought it was well-equipped and our team was helpful. Sorry there was a bit of damaged but glad we resolved it efficiently. Atlantis Office
Good next day delivery as promised. Chair purchased was unassembled as requested. This was not complicated and took about 20 minutes. All the bolts fitted first time i.e. no fettling required as with some other chairs. Chair adjustments could be better and more accurate, but you can eventually find a comfortable position. I have to wait and see how long this chair will last with normal usage.
Thank you for the review, some of our chairs are so adjustable in everyway it can take a little bit of time to find the perfect position, but once you've got it you'll never want to change it! Iif you have any questions on any part of the chair please ring us on 01206 586858 and we can talk you through it. - Atlantis Office
The filing cabinet I ordered came without screws for the handles, and some of the hanging bars were missing. This was rectified very speedily, however. I didn't receive notice of the delivery, and could easily have been out.
Delivered on time, quick delivery, good value for money. Chairs very comfy! Didn't like that we received parts for the smaller chairs as well as the big version that we wanted. It's meant having perfectly good parts that will get thrown away as they're surpluss to requirement
Atlantis were very good and helpful and the product was fine. However their courier service failed to deliver on the specified day and there was no contact to say this would be the case. When I queried the tracking website which had shown the item was out for delivery I was told yes it does that. Not very helpful at all.
Chairs were delivered in a reasonable time unfortunately no indication of the time of delivery could be given. We liked the chairs but they were a different colour to that described on the website. The colour we wanted was not available and after informing Atlantis they offered us a partial credit in compensation. We accepted this as it was less hassle but we would have preferred the goods as advertised.
The chair I ordered was delivered very promptly - a matter of a couple of days. The wrapping was a bit basic but adequate. The chair itself is very comfortable and appears to be well made. Time will tell.
Answered queries when I called. Prompt service. Though 1 item arrived a day later than advised. Courier? But very good
We are very sorry on behalf on the courier, it's very rare our deadlines are missed but unfortunately this was out of our hands.
The new office chair is really comfortable and worth the cost
Atlantis Office LTD is rated 4.83 based on 669 reviews