Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,334 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service good value.”

Helpful Report

Posted 8 months ago

“Quality of bag is excellent. Lovely leather smell. Very fast delivery. However, bag was described as a “work tote bag” so I expected it to be somewhat bigger. No size dimensions in description or a picture of a model holding it to see how big it is. It is too small for work so will need to continue to look for suitable sized bag!”

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Posted 8 months ago

“A beautiful bag and just right apart, alas, from the colour - it seemed much lighter than shown on the site. Brilliant value though.”

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Posted 8 months ago

“Good bag thank you”

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Posted 8 months ago

“Ordered navy leather backpack for my mother. Measured the sizing which she said, looked ok. However upon reciept seemed alot smaller with not alot of room depth wise, which was a shame as lovely leather and colour. Unfortunately had to send back, which was a difficult thing to do as ordered from debenhams who only have altermated watsapp messaging customer service and took a week to get an answer on how to return.”

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Posted 9 months ago

“The bag is ideal, plenty of room. But the main top zip is poor quality. I’m careful with it, but don’t think it will last.”

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Posted 9 months ago

“So far as great little bag. Only had it a few days but seems good”

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Posted 9 months ago

“Lovely bag.Stylish.Can do daytime to night time. Real leather too.”

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Posted 9 months ago

“After ordering the bag I checked trust pilot and the reviews were diabolical wondered what to expect but was quite surprised with the quality of the bag not brilliant but ok”

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Posted 9 months ago

“The Assots bag I purchased is lovely, but..... I was expecting it to be more roomy. It's definitely not an everyday bag. However it's just for holiday so it fits the bill. As others have mentioned the zip is not great quality, if the original price of £99 is to be believed its poorly designed. But overall I'm happy with my genuine leather Assots bag.”

Helpful Report

Posted 9 months ago

“The look of this bag is elegant and the quality is good.I love the design of the handle, but it would have been perfect if both the bag and handle had been a tiny bit bigger , so I could have the option of wearing it over my shoulder too.The zip opening is rather small. I can just about get my paperback in it . It will have to be an occasion bag rather than everyday . A larger version of this would be my perfect bag.”

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Posted 9 months ago

“Good company”

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Posted 10 months ago

“Bag smaller than I expected, it did have size. Happy with bag”

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Posted 10 months ago

“A little smaller than I thought but a lovely bag....”

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Posted 10 months ago

“Not as big as I expected but very nice nice long lead”

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Posted 10 months ago

“Lovely bag though smaller than expected. Fast delivery.good service”

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Posted 10 months ago

“Nice bag and very spacious, my only gripe is that when you pull the draw strings at the side the bag does not stay closed also when I removed bag from packaging the handles were stuck to part of the leather on the bag and it made a white mark. The mark isn’t to visible so not a major problem. Bag is value for money though.”

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Posted 10 months ago

“The bag is okay, especially for the price I got it for. Value for money.”

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Posted 10 months ago

“They delivered on time the bag is good quality. I emailed as I needed to return, they responded in an acceptable time.”

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Posted 10 months ago

“Very happy with my purchase”

Helpful Report

Posted 10 months ago

Assots London is rated 4.6 based on 2,334 reviews