Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,334 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Handbag delivered promptly description correct nithing to complain about”

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Posted 1 year ago

“Great service. Bag delivered in quick time. Love the website.”

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Posted 1 year ago

“Lovely leather,spacious and looks very smart.”

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Posted 1 year ago

“Very good customer service Only returned bag which was bought as a gift but found she already had one same colour”

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Posted 1 year ago

“Charming, delightful well designed exactly matches photo”

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Posted 1 year ago

“Good customer service, timely responding to enquiry and adjustments flexibility in timing of dispatching goods. There people behind the screen in operation!!”

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Posted 1 year ago

“I've bought this for someone's Christmas. It's a good quality handbag. It's smaller than I expected”

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Posted 1 year ago

“Received order promptly.”

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Posted 1 year ago

“Easy to use website. Excellent communication. Fabulous leather handbag, quality is very good.”

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Posted 1 year ago

“Lovely bag, well made and smart. Worth every penny.”

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Posted 1 year ago

“Good service - arrived in a reasonable timeframe. Loved my 3 prior purchases through Amazon.”

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Posted 1 year ago

“A nice bag but slightly too small for my needs and I prefer a firmer structure to a bag. Lovely colour and it looked like good quality leather. A speedy delivery and also refund. Seems like a really good company.”

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Posted 1 year ago

“Effiecient delivery of a blue mini backpack which was ideal for my purposes. Sadly however, colour from the bag leached onto my clothing when it rained. Customer Services dealt with it promptly and offered a refund which was received quickly. Excellent service though sad to have had to use it.”

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Posted 1 year ago

“very lovely bag just a bit small for my uses but well made and nice and simple”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Loved the phone bag. The quality of the leather and workmanship. Sadly l had to return as it wasn't quite big enough. The return was straight forward and refund was given promptly. Many thanks for excellent service.”

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Posted 1 year ago

“Good efficient service. The bag ordered was ' not suitable' for me but my refund was processed easily.”

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Posted 1 year ago

“Like my new cross over compact handbag.the ordering process was easy and keenly priced when buying direct from assots. I was a little confused by amazon contacting me to detail 'out of the blue' delivery, but as they could deliver through the letter box it wasn't let outside! I was expecting royal mail.. It took a good week to arrive on their standard free postage, I wasn't in a hurry other than looking forward to using it.”

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Posted 1 year ago

“Prompt delivery, first time I had used this company had not previously heard of them .”

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Posted 1 year ago

“Very pleased with this bag.”

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Posted 1 year ago

Assots London is rated 4.6 based on 2,334 reviews