Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,245 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Assots London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good produce and good service. I got this bag because the one I wanted is out of stock. I like it but not convinced about the little lapel over the front pocket’s zip.”

Helpful Report

Posted 9 months ago

“Good service”

Helpful Report

Posted 9 months ago

“Arrived quickly”

Helpful Report

Posted 9 months ago

“This bag was a birthday present for my sister. She was very happy with it . Nice small bag for out and about.”

Helpful Report

Posted 9 months ago

“Very quick delivery, good packaging”

Helpful Report

Posted 9 months ago

“I kept going back to this handbag until I eventually took the plunge! I am very happy with my purchase, it is the perfect size for me and enough compartments for me to be organised. Am considering buying other colours .”

Helpful Report

Posted 10 months ago

“Arrived promptly. Lovely bag, great size. Not 100% keen on tan colour but am hoping it will darken...”

Helpful Report

Posted 10 months ago

“Thanks delivery was great. Product was good. A little smaller than I’d planned for. So was contemplating returning product- however the returns process is NOT made easy at all. And as a result I’ve decided to keep it. It will be used. Please make your returns process much easier. Ie issue a QR code - for evri / post office. A little annoying and I’ve marked down one star for this purpose.”

Helpful Report

Posted 10 months ago

“The bag is beautiful and great quality but the packaging was rather dissapointing. I thought for the cost of the bag, it would have been sent in slighlty more luxurious packaging, rather than flat in a clear plastic bag, with no protection and sent in a cheap plastic envelope.”

Helpful Report

Posted 11 months ago

“Very good quality products, the service is excellenct. I didn’t wait long for my parcel to be delivered. I’m very happy to use you again, and to recommend your services.”

Helpful Report

Posted 11 months ago

“Good quality bag, just a little small”

Helpful Report

Posted 11 months ago

“Ordered handbag but had to return it as colour Didn’t meet our expectations All processes and refund very easy and smooth”

Helpful Report

Posted 11 months ago

“Love the bag. Knew there was no zipped pocket inside bag. No zipped pockets outside either. Couldn't risk keys or phone in outside pocket. A pocket inside bag would be useful”

Helpful Report

Posted 1 year ago

“Handbag delivered promptly description correct nithing to complain about”

Helpful Report

Posted 1 year ago

“Great service. Bag delivered in quick time. Love the website.”

Helpful Report

Posted 1 year ago

“Lovely leather,spacious and looks very smart.”

Helpful Report

Posted 1 year ago

“Very good customer service Only returned bag which was bought as a gift but found she already had one same colour”

Helpful Report

Posted 1 year ago

“Charming, delightful well designed exactly matches photo”

Helpful Report

Posted 1 year ago

“Good customer service, timely responding to enquiry and adjustments flexibility in timing of dispatching goods. There people behind the screen in operation!!”

Helpful Report

Posted 1 year ago

“I've bought this for someone's Christmas. It's a good quality handbag. It's smaller than I expected”

Helpful Report

Posted 1 year ago

Assots London is rated 4.6 based on 2,245 reviews