Login
Start Free Trial Are you a business? Click Here

Assots London Reviews

4.6 Rating 1,963 Reviews
91 %
of reviewers recommend Assots London
4.6
Based on 1,963 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Loved the phone bag. The quality of the leather and workmanship. Sadly l had to return as it wasn't quite big enough. The return was straight forward and refund was given promptly. Many thanks for excellent service.
Helpful Report
Posted 11 months ago
Good efficient service. The bag ordered was ' not suitable' for me but my refund was processed easily.
Helpful Report
Posted 11 months ago
Like my new cross over compact handbag.the ordering process was easy and keenly priced when buying direct from assots. I was a little confused by amazon contacting me to detail 'out of the blue' delivery, but as they could deliver through the letter box it wasn't let outside! I was expecting royal mail.. It took a good week to arrive on their standard free postage, I wasn't in a hurry other than looking forward to using it.
Helpful Report
Posted 11 months ago
Prompt delivery, first time I had used this company had not previously heard of them .
Helpful Report
Posted 11 months ago
Very pleased with this bag.
Helpful Report
Posted 1 year ago
Thanks for the products. But the products are a little stiff, and the fittings (locks and metal fasteners) look a little cheap.
Helpful Report
Posted 1 year ago
I have returned the bag (am awaiting refund) as it was not what I wanted. Have however ordered and received another, which is ideal.
Helpful Report
Posted 1 year ago
Great service and happy with speed and delivery of my bag thanks
Helpful Report
Posted 1 year ago
Good service, quick delivery.
Helpful Report
Posted 1 year ago
I was gob smacked at being asked to add a tip . I won’t use you again for that reason
Helpful Report
Posted 1 year ago
the bag received wasnt the bag ordered!!!!
Helpful Report
Posted 1 year ago
Arrived within a couple of days good value for money looks good
Helpful Report
Posted 1 year ago
Website easy to use, order and delivery efficient
Helpful Report
Posted 1 year ago
Exactly the product to that shows you in the app . Love it
Helpful Report
Posted 1 year ago
I was dealt with promptly and efficiently.
Helpful Report
Posted 1 year ago
Thought it would be a little bigger quality great
Helpful Report
Posted 1 year ago
The website is easy to navigate
Helpful Report
Posted 1 year ago
Lovely leather handbag. Well made good quality. Speedy delivery
Helpful Report
Posted 1 year ago
Lovely bag but just too small for an average laptop. Much appreciated nonetheless
Helpful Report
Posted 1 year ago
Assots dispatched my order quickly and dealt with queries regarding return of goods promptly. I did not like the fastening on the handbag. Free return label would be useful as I had to pay to return unwanted bag, otherwise service satisfactory.
Helpful Report
Posted 1 year ago
Assots London is rated 4.6 based on 1,963 reviews