Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,189 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,189 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This bag was a birthday present for my sister. She was very happy with it . Nice small bag for out and about.”

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Posted 8 months ago

“Very quick delivery, good packaging”

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Posted 8 months ago

“I kept going back to this handbag until I eventually took the plunge! I am very happy with my purchase, it is the perfect size for me and enough compartments for me to be organised. Am considering buying other colours .”

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Posted 8 months ago

“Arrived promptly. Lovely bag, great size. Not 100% keen on tan colour but am hoping it will darken...”

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Posted 8 months ago

“Thanks delivery was great. Product was good. A little smaller than I’d planned for. So was contemplating returning product- however the returns process is NOT made easy at all. And as a result I’ve decided to keep it. It will be used. Please make your returns process much easier. Ie issue a QR code - for evri / post office. A little annoying and I’ve marked down one star for this purpose.”

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Posted 8 months ago

“The bag is beautiful and great quality but the packaging was rather dissapointing. I thought for the cost of the bag, it would have been sent in slighlty more luxurious packaging, rather than flat in a clear plastic bag, with no protection and sent in a cheap plastic envelope.”

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Posted 9 months ago

“Very good quality products, the service is excellenct. I didn’t wait long for my parcel to be delivered. I’m very happy to use you again, and to recommend your services.”

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Posted 9 months ago

“Good quality bag, just a little small”

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Posted 9 months ago

“Ordered handbag but had to return it as colour Didn’t meet our expectations All processes and refund very easy and smooth”

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Posted 10 months ago

“Love the bag. Knew there was no zipped pocket inside bag. No zipped pockets outside either. Couldn't risk keys or phone in outside pocket. A pocket inside bag would be useful”

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Posted 10 months ago

“Handbag delivered promptly description correct nithing to complain about”

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Posted 10 months ago

“Great service. Bag delivered in quick time. Love the website.”

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Posted 10 months ago

“Lovely leather,spacious and looks very smart.”

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Posted 11 months ago

“Very good customer service Only returned bag which was bought as a gift but found she already had one same colour”

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Posted 11 months ago

“Charming, delightful well designed exactly matches photo”

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Posted 11 months ago

“Good customer service, timely responding to enquiry and adjustments flexibility in timing of dispatching goods. There people behind the screen in operation!!”

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Posted 11 months ago

“I've bought this for someone's Christmas. It's a good quality handbag. It's smaller than I expected”

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Posted 11 months ago

“Received order promptly.”

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Posted 11 months ago

“Easy to use website. Excellent communication. Fabulous leather handbag, quality is very good.”

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Posted 11 months ago

“Lovely bag, well made and smart. Worth every penny.”

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Posted 11 months ago

Assots London is rated 4.6 based on 2,189 reviews