Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 1,824 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 1,824 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Assots London 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bags are very cheap quality.”

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Posted 3 years ago

“I place an order which I never received and I have been asking for my money back yet didn't get my money nor the order.”

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Posted 3 years ago

“Paid extra for next day delivery. Arrived over 2 weeks later. Did not respond to any messages or refund requests. Avoid this company.”

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Posted 4 years ago

“Rubbish! Poor quality merchandise”

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Posted 4 years ago

“Not received my order”

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Posted 4 years ago

“Ordered my bag a month ago still have not received it, was told I had a tracking number, so nothing they could do, tried the track number, got nowhere, feel very badly let down, paid £40 and have no bag, appalling customer service”

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Posted 4 years ago

Hi Kim, Many thanks for your feedback. The address provided to us was wrong which has led the product to be classified as 'lost' by the courier company used. We are still yet to get a further update on the lost parcel by Royal Mail and to make things worse, there is nothing we can do about it as we are helpless due to the delivery details being incorrect when placing the order. We sincerely hope that the courier company resolve this issue and let us have an update at the earliest. Yours sincerely, Team Assots

Posted 4 years ago

“I was very disappointed with this purse, the zip quality is very poor and keeps getting stuck. I have only been using for a couple of weeks and I don't think it will last very long.”

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Posted 4 years ago

“I use someone else's email to buy random things online.”

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Posted 5 years ago

“Customer service not good. Bag received damaged and could not arrange a replacement. Have sent bag back and will have to purchase elsewhere”

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Posted 5 years ago

Assots London is rated 4.6 based on 1,824 reviews