Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,481 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,481 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

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Assots London 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed. Bag received was a reject. Internal pocket was sewn upside down. Have tried to return and no one has still replied to deal with poor quality of goods sent that should never have passed quality control standards”

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Posted 1 year ago

“Yet to receive my order!!!”

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Posted 1 year ago

“Hi I have received a text asking for a review but with no responses to my issues”

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Posted 1 year ago

“They sent the wrong colour bag”

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Posted 1 year ago

“Lovely bags but waiting for a refund is far to long”

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Posted 1 year ago

“No what I expect”

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Posted 1 year ago

“Ridiculous how you have to pay to return items! Not impressed with the faff of returning and will not be ordering again”

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Posted 1 year ago

“Bag fell forward when worn as top heavy caused by the position the shoulder strap position. Disappointing as a nice leather but unusable due to the above, this has been returned please advise when I will be receiving a refund? Many thanks”

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Posted 1 year ago

“Ordered jacket sizing wasn't right as I ordered xl which I thought would be ok for a 12. Very small fitting and quality is poor zips aren't to good. Atfer 7 emaols to return i decided to keep and sell myself as to return to China too expensive. To he honest I didn't realise it was a Chinese site with the name been London elegance. I definitely won't be buying off this site again.”

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Posted 1 year ago

“Not received bag yet”

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Posted 1 year ago

“I love that Assots are a British business and the quality of the leather used is good, beautiful colour too but what I am disappointed about is how it was packaged for delivery, the bag was folded rather than stuffed and sent in a larger package, presumably to save shipping costs, this has left a permanent crease in the leather across the bag which I’d hoped would disappear over time - no such luck and this has ruined the appearance of the bag, it’s also cut at the top, rather than finished properly. Rather disappointed customer.”

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Posted 1 year ago

“Despite the fact that I received an email confirming that my order was on its way, I then received a phone call saying that it was out of stock.”

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Posted 1 year ago

“It's now day 10 since ordering this bag, still no sign of delivery 😑 😒 they claim 3 to 5 days international delivery. After repeated requests for eta, nothing! When will I receive my bag?”

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Posted 1 year ago

“I never received the product.”

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Posted 1 year ago

“My order has not arrived, can you investigate. Mary McClymont 19/3 Wauchope Terrace Edinburgh EH16 4GL”

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Posted 1 year ago

“The shoulder strap was too short.”

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Posted 1 year ago

“What I ordered was not correct and I’m still waiting for a reply from Assots to rectify the issue.”

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Posted 2 years ago

“Really disappointed. Just looked like a very cheap handbag.”

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Posted 2 years ago

“I have just sent you an email because I have not yet received my order. Just keep getting emails saying out for delivery today, with estimated times and nothing ever arrives. Very disappointing and frankly worrying because this was not a £5 order either!”

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Posted 2 years ago

“Item did not arrive”

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Posted 2 years ago

Assots London is rated 4.6 based on 2,481 reviews