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Assots London Reviews

4.6 Rating 2,462 Reviews
91 %
of reviewers recommend Assots London
4.6
Based on 2,462 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Arrived promptly. Lovely bag, great size. Not 100% keen on tan colour but am hoping it will darken...
Helpful Report
Posted 1 year ago
The purses are well constructed with amazing use of space. However, of the 3 purses, 2 were off colour. The 2 grey purses were beige and brown. I’m very unimpressed! Given the hassle and expense of returning the bags from a foreign land (about 50% of the cost of the bags), I will dye them. The grey bags will have beige or brown zippers. It’s disappointing. At least they were on sale.
Helpful Report
Posted 1 year ago
Great company. Speedy delivery and a high quality, reasonably priced product.
Helpful Report
Posted 1 year ago
This is second bag I brought from this company. Great choice value for money.
Helpful Report
Posted 1 year ago
An immediate email confirming the purchase and a further one when dispatched within a day
Helpful Report
Posted 1 year ago
Have been buying my bags from Assots for a while now. Never disappoints - great value for money for top quality leather bags. Love this tote bag - carries everything I need for a busy day and looks very stylish
Helpful Report
Posted 1 year ago
sean Mitten Attachments Mon, Jan 20, 3:46 PM (3 days ago) to customerservice Mr S P Mitten Hello , i'd like your help please. I'm not too happy , this bag was one of my fiancee's gifts for her birthday over the weekend , first of all I paid for Express delivery 'it was slow getting to me' & also as you'll see from the photos , the bag itself is creased , looks like needs flattening out !! Also , my fiancee' went to let the strap down / out - noticed a split .... she's dissapointed as I am ! I'd like some kind of credit / compensation please ! I look forward to hearing from you on this. Mr S P Mitten (Order #34536) **I WOULD LIKE THIS ACTED ON PLEASE , I SENT AN EMAIL TO CUSTOMER SERVICES** S MITTEN
Helpful Report
Posted 1 year ago
Very good
Helpful Report
Posted 1 year ago
Genuinely pleased with the quality, price and service. This was my first order, but I would definitely buy from Assots again.
Helpful Report
Posted 1 year ago
Great service & handbag just as described, thank you.
Helpful Report
Posted 1 year ago
Have bought both a handbag and purse quite recently from Assots - the quality of workmanship is excellent, the leather is very good and the inner lining superb! So pleased with purchase and would highly recommend.
Helpful Report
Posted 1 year ago
Excellent chic bag with a lot of storage and zip compartments as in phone, cards, etc etc
Helpful Report
Posted 1 year ago
Lovely well made bag at a great price. Would recommend
Helpful Report
Posted 1 year ago
Purchased a small leather coin purse, item perfect, website easy to use, fast delivery.
Helpful Report
Posted 1 year ago
Lovely soft leather handbag at a good price. Just what I need for travelling with plenty of pockets. Delivery was very punctual.
Helpful Report
Posted 1 year ago
Thanks delivery was great. Product was good. A little smaller than I’d planned for. So was contemplating returning product- however the returns process is NOT made easy at all. And as a result I’ve decided to keep it. It will be used. Please make your returns process much easier. Ie issue a QR code - for evri / post office. A little annoying and I’ve marked down one star for this purpose.
Helpful Report
Posted 1 year ago
Bought 3 card wallets, they arrived swiftly & are lovely soft leather. Ideal for gifts for friends & family. Thank you
Helpful Report
Posted 1 year ago
Assots were very efficient, the ordering system was easy to use and the delivery was timely. The bag was excellent quality, exactly what I wanted.
Helpful Report
Posted 1 year ago
Disappointed with the quality and not provided with any returns details or procedure. One to beware of!
Helpful Report
Posted 1 year ago
Ordered jacket sizing wasn't right as I ordered xl which I thought would be ok for a 12. Very small fitting and quality is poor zips aren't to good. Atfer 7 emaols to return i decided to keep and sell myself as to return to China too expensive. To he honest I didn't realise it was a Chinese site with the name been London elegance. I definitely won't be buying off this site again.
Helpful Report
Posted 1 year ago
Assots London is rated 4.6 based on 2,462 reviews