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Assots London Reviews

4.6 Rating 1,861 Reviews
92 %
of reviewers recommend Assots London
4.6
Based on 1,861 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
This is an excellent company to use. I ordered a backpack which arrived within 24 hours or ordering. I preferred a similar design that I saw and e-mailed them to see if it was O.K. to return it for a refund and order an alternative. They replied the following day, said that when they received the bag back in unused condition they would refund me and I could order another bag if I wanted to. A few days later they confirmed that I had been refunded. I then ordered the "Grace" bag I wanted, and it arrived the following day. It is lovely. I cannot fault their customer service, particularly at Christmas time, and during the Covid period. I would recommend them to anyone thinking of buying a quality leather bag.
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Posted 4 years ago
The purse is exceptional quality
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Posted 4 years ago
Very good value for money, and excellent service. Will certainly buy again.
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Posted 4 years ago
Bought the wrong size intially, really easy to change. Fast delivery. Thanks
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Posted 4 years ago
Great little bag and nice leather. Good service too!
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Posted 4 years ago
I was quite impressed to find a good backpack for this price.
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Posted 4 years ago
Good communication great products prompt service
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Posted 4 years ago
This is my second purchase of Assots bag and just like the first very pleased
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Posted 4 years ago
Quality bag at a great price!
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Posted 4 years ago
Excellent value, good range and quick delivery
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Posted 4 years ago
The purse is lovely the leather is very thick
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Posted 4 years ago
Good quality product
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Posted 4 years ago
Lovely leather backpack just the right size for my daughter to keep her phone, wallet and a few accessories in. She adores it!
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Posted 4 years ago
Assots’ website is extremely easy to navigate and the range of quality leather goods is formidable. The backpack I bought for my wife is superb - clean, unfussy lines, smooth real leather (so many comparable products in other companies are faux leather) at a very reasonable price. I am very impressed .
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Posted 4 years ago
Beautiful bag very soft leather and plenty of room for every day essentials
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Posted 4 years ago
Really nice and cute just what I wanted
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Posted 4 years ago
Great quality, value for money and a classic simple design. Fast and efficient ordering and delivery process
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Posted 4 years ago
Good quality and prompt delivery
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Posted 4 years ago
I'm so pleased with the bag. It's exactly what I need. Thank you. I certainly will recommend your company to friends. Merry Xmas and keep safe.
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Posted 4 years ago
Item not delivered, yet informed that it had been. Poor customer service. Can't comment on quality of products.
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Posted 4 years ago
Assots London is rated 4.6 based on 1,861 reviews