Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,464 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

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Assots London 5 star review on 7th September 2026

Anonymous

Anonymous // 01/01/2019

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“It was an awful experience with Assots. Firstly, after more than 7 days of waiting, a scruffy package arrived with the wrong item. There was no receipt, return form or return label in it. Nothing except a wrong item in the package. Secondly, I contacted them to return the wrong one and asked them to send me the correct one. Ridiculous enough, they asked me to contact a courier by myself and pay the delivery fee first. And when they received it, they would pay me back. I've never seen a retailer treats their customers like that. Then I did it. Thirdly, for the correct item despatching, when I asked them for the tracking number. They said they don't have it as it was all done manually. Oh my goodness!! Is it a one-person company running by a granny??? What type of company Assots is???? Even though their products are cheap, the customer service should not be cheap. At last, After long waiting and chasing, the correct item finally arrived. It looks even cheaper than what I spent. But I was just so fed up to contact them anymore. It does not worth my time. I won't buy anything from Assots anymore. And if you don't want to suffer what I got, please don't buy things from Assots.”

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Posted 4 years ago

“Great service and lovely bag”

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Posted 4 years ago

“Excellent quality and craftsmanship. About to buy my second tote bag. Really happy. Will not be looking elsewhere”

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Posted 4 years ago

“Delighted. So glad I found Assots. Did a google search for handbags and up the site popped up! Great prices for fantastic handbags. Payment and delivery very quick and efficient.”

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Posted 4 years ago

“Delivery of bag was good.”

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Posted 4 years ago

“Very pleased with service received”

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Posted 4 years ago

“Assots were easy to deal with online and fulfilled the order quickly and efficiently as described.”

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Posted 4 years ago

“Delighted with my bag x”

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Posted 4 years ago

“Great item, love it great service 👍”

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Posted 4 years ago

“My handbag colour was a beige colour rather than the ice grey I expected but I decided to keep it .”

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Posted 4 years ago

“Bought as present my friend is Over the moon with her gift I bought the off white”

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Posted 4 years ago

“I bought a mobile phone over body straps leather holder and was so pleased with the quality I decided to purchase another one for my daughter.”

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Posted 4 years ago

“Very pleased with my handbag theater is really soft.”

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Posted 4 years ago

“A good helpful company to deal with”

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Posted 4 years ago

“Quick and reliable service.”

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Posted 4 years ago

“Beautiful well made handbags and an excellent delivery service”

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Posted 4 years ago

“Fantastic quality and lovely bag. Bought as a gift and very well received.”

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Posted 4 years ago

“Lovely bag and quick delivery .”

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Posted 4 years ago

“Pleased with my bag good quality . Arrived on time”

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Posted 4 years ago

“Good quality and excellent customer service.”

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Posted 4 years ago

Assots London is rated 4.6 based on 2,464 reviews