Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.64

4.6 Rating 1,862 Reviews

92 %

of reviewers recommend Assots London

4.6

Based on 1,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item not delivered, yet informed that it had been. Poor customer service. Can't comment on quality of products.”

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Posted 4 years ago

“Gorgeous product Excellent quality and style Don’t hesitate!”

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Posted 4 years ago

“This is a christmas gift but ftom what j can see its very nice”

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Posted 4 years ago

“Excellent service, very quick delivery and well packaged.”

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Posted 4 years ago

“Paid extra for next day delivery. Arrived over 2 weeks later. Did not respond to any messages or refund requests. Avoid this company.”

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Posted 4 years ago

“Assots offer good quality goods at good prices for all”

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Posted 4 years ago

“lovely and good size”

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Posted 4 years ago

“1st class ! Order was slightly delayed due to post , contacted Assots , very quick reply, confirmation of order sent . Very helpful and very pleased . Would highly recommend ❤️🦔”

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Posted 4 years ago

“Rubbish! Poor quality merchandise”

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Posted 4 years ago

“Excellent service, very well packaged ,lovely soft leather bag, just what I was looking for”

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Posted 4 years ago

“Bought as a Christmas present well made and lovely soft leather”

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Posted 4 years ago

“Lovely bag! Soft leather and the perfect size for wallet, phone, keys, lipstick, mirror etc,”

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Posted 4 years ago

“Assots packaged my order very well and delivery was good. Communication from Assots was very good.”

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Posted 4 years ago

“Lovely product, fast and efficient service.”

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Posted 4 years ago

“Not received my order”

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Posted 4 years ago

“Simple little coin purse, price was great, delivered on time, packaging fine, no problems at all, would shop with Assots again.”

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Posted 4 years ago

“Great quality and good service”

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Posted 4 years ago

“I m very happy with my bag and the service I received 👍”

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Posted 4 years ago

“Ordered my bag a month ago still have not received it, was told I had a tracking number, so nothing they could do, tried the track number, got nowhere, feel very badly let down, paid £40 and have no bag, appalling customer service”

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Posted 4 years ago

Hi Kim, Many thanks for your feedback. The address provided to us was wrong which has led the product to be classified as 'lost' by the courier company used. We are still yet to get a further update on the lost parcel by Royal Mail and to make things worse, there is nothing we can do about it as we are helpless due to the delivery details being incorrect when placing the order. We sincerely hope that the courier company resolve this issue and let us have an update at the earliest. Yours sincerely, Team Assots

Posted 4 years ago

“No problem with service and delivery but product disappointing. Leather smells of chemicals and depth of bag minimal.”

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Posted 4 years ago

Assots London is rated 4.6 based on 1,862 reviews