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Assots London Reviews

4.6 Rating 2,341 Reviews
91 %
of reviewers recommend Assots London
4.6
Based on 2,341 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

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Great product, First class customer service!!! Thankyou! Recommended.
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Posted 1 year ago
Thank you for a swift delivery of my order. This handbag as beautiful!! Bought for my sister, she love anything Union Jack 🇬🇧. She will LOVE THIS 🩷🇬🇧
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Posted 1 year ago
Quick delivery
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Posted 1 year ago
Loved the phone bag. The quality of the leather and workmanship. Sadly l had to return as it wasn't quite big enough. The return was straight forward and refund was given promptly. Many thanks for excellent service.
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Posted 1 year ago
Excellent customer service. Extremely prompt and efficient with a query I had. Would definitely recommend. I was pleased with the item purchased, it was as described.
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Posted 1 year ago
Beautiful the wife loves it so much.
Assots London 5 star review on 5th August 2024
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Posted 1 year ago
Good efficient service. The bag ordered was ' not suitable' for me but my refund was processed easily.
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Posted 1 year ago
Very happy with company. Received item very quickly. Would recommend.
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Posted 1 year ago
Lovely credit card holder, really good quality and excellent service
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Posted 1 year ago
Great product beautifully made and a fab delivery thank you
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Posted 1 year ago
Absolutely love my bag Didn’t take long to get delivered
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Posted 1 year ago
Ordered online and received my bag within the week.
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Posted 1 year ago
Website easy to navigate, information updates very timely and delivery was faster than indicated. No issues whatsoever.
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Posted 1 year ago
Good value for money, fast delivery and item exactly how described
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Posted 1 year ago
Nice bag and size quality and value for money
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Posted 1 year ago
This bag is beautiful 😍 Very pleased with the quality
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Posted 1 year ago
Great store excellent staff. Easy return too!
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Posted 1 year ago
Like my new cross over compact handbag.the ordering process was easy and keenly priced when buying direct from assots. I was a little confused by amazon contacting me to detail 'out of the blue' delivery, but as they could deliver through the letter box it wasn't let outside! I was expecting royal mail.. It took a good week to arrive on their standard free postage, I wasn't in a hurry other than looking forward to using it.
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Posted 1 year ago
Prompt delivery, first time I had used this company had not previously heard of them .
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Posted 1 year ago
Very efficient service and I was very pleased with the leather bag; it was well made and good quality.
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Posted 1 year ago
Assots London is rated 4.6 based on 2,341 reviews