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Assots London Reviews

4.6 Rating 2,330 Reviews
91 %
of reviewers recommend Assots London
4.6
Based on 2,330 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

verry happy
Helpful Report
Posted 1 month ago
Quality of the bags ordered have been first class. So light, but holds so much, strap long so can wear over the body. Love the choice of colours and very good value for money.
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Posted 1 month ago
We are really pleased with the bag, but I cannot understand why the picture shows it with a leather strap but it has a fabric strap on the actual bag.
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Posted 1 month ago
Fast efficient service. Lovely key ring. X
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Posted 1 month ago
Wrong item and colour arrived. No easy option for refund
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Posted 1 month ago
Exactly as shown on the website. It looks beautiful. Arrived VERY quickly indeed. I would definitely buy from them again.
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Posted 1 month ago
very good quality and prompt delivery.
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Posted 1 month ago
The customer service is second to none. There was a delivery issue ( item dispatched but never delivered by Royal Mail ) I informed customer services and they took control overseeing chasing the original order ,despatching a replacement on a speedy delivery and kept me informed of the situation via several emails. The crossbody phone bag is excellent quality and extremely stylish it’s exactly as shown. I wouldn’t hesitate in recommending this company for products and customer care well done 👏
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Posted 1 month ago
I bought a leather bag from Assots, it was a great price and beautiful quality. Their communication was excellent and it was quickly dispatched and delivered. I will definitely buy from them again. Great company to deal with.
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Posted 1 month ago
My bag arrived very quickly and the quality is excellent
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Posted 1 month ago
Ordered a handbag for my granddaughter on Monday lunchtime. Could not believe it when arrived the following afternoon. A lovely leather bag and it had a big discount on it, postage included too! Thank you, no hesitation will buy from you again
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Posted 1 month ago
I was very impressed with my purchase, the quality was second to none, and it arrived very quickly.
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Posted 1 month ago
Really pleased with my new handbag. Just the right amount of compartment. Perfect.
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Posted 1 month ago
Excellent choice of bags and speedy delivery
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Posted 1 month ago
Easy to navigate Assots site, found exactly what I was looking for. A no hassle purchase, arrived when expected. Thank you for the super customer service.
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Posted 1 month ago
Great quality leather and design.Bought for my granddaughter. Wish you did one in a bigger size but same design as this is a little small for my needs!
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Posted 1 month ago
The bag was just what I was looking for a gift and that type was very hard to find Delivered next day at this time of the year was impeessive
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Posted 1 month ago
I bought a crossbody phone bag from Assots early this year and used it everyday throughout summer and autumn. I’ve bought the same one in black for winter. I’d be lost without this bag… it’s perfect for essentials, phone, cards, a little make up and glasses. 10 out of 10😊
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Posted 1 month ago
Truly dependable people who take pride in doing things the right way.
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Posted 1 month ago
Easy ordering. Excellent customer service. Quick returns.
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Posted 1 month ago
Assots London is rated 4.6 based on 2,330 reviews