Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,365 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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“Looking for a genuine leather bag and found Assots website, easy to look through and order what I was looking for.”

Helpful Report

Posted 2 months ago

“Its a lovely bag. Can fill it with many things, except my brolly i purchased a smaller brolly, though😊”

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Posted 2 months ago

“This is a beautiful handbag . Unfortunately inoredered the incorrect colour bu to wold recommend the bag without hesitation”

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Posted 2 months ago

Thank you so much, Madeleine, for your lovely review. We’re delighted to hear that you found the ‘JEAN’ Carmine Pink Real Soft Pebble Grain Leather Crossbody Bag to be a beautiful handbag, and we truly appreciate your recommendation. We’re sorry to hear the colour wasn’t quite right for you, but it’s great to know the bag itself met your expectations in terms of quality and design. Thank you again for taking the time to share your experience — it really means a lot to our team.

Posted 2 months ago

“A very nice fashionable handbag. Looks well made. I gave 4 stars because I would have liked the usual studs on the bottom. Care needs when placing on the floor.”

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Posted 2 months ago

Thank you, Maggie, for taking the time to leave such thoughtful feedback. We’re really pleased to hear that you find the ‘JUDITH’ Brown Croc Real Leather Shoulder Bag fashionable, well made, and of good quality. It’s great to know it met your expectations in terms of style and craftsmanship. We also appreciate your honest comment regarding the lack of studs on the base. Feedback like this is genuinely valuable to us, as it helps inform future design considerations and improvements. Thank you again for your balanced and constructive review — it means a lot to our team. Yours sincerely, Team Assots.

Posted 2 months ago

“Great little bag, fits my phone, sunglasses and lipsalve! Exactly what i needed.”

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Posted 2 months ago

“Perfect! Colour and quality as seen on the website! Delivery was very fast-top marks.”

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Posted 2 months ago

“Good website, details on product and excellent delivery times”

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Posted 2 months ago

Thank you so much, Joanna, for taking the time to share such a lovely review. We’re delighted to hear that you love your ‘CORI’ Distressed Tan Real Leather Crossbody Bag and that it looks exactly as shown on our website. It’s great to know you’re enjoying the quality and using it as your everyday bag. Your kind words about our website, product details, and delivery times truly mean a lot to our team. Feedback like this reassures us that we’re doing things right and motivates us to keep delivering the best possible experience. Thank you again for your support. Yours sincerely, Team Assots.

Posted 2 months ago

“Great product, fast service and returns and refunds done in no time”

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Posted 2 months ago

“Prompt delivery”

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Posted 2 months ago

“Excellent products and great service.”

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Posted 2 months ago

“Still have not received my parcel with I ordered on 7 th January”

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Posted 2 months ago

“Extremely disappointed as I sent the item back in the 3rd of December and still haven’t got me refund. Will never order from Assots again.”

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Posted 2 months ago

Dear Sara, We’re very sorry for the frustration this situation has caused and appreciate you sharing your experience. We can confirm that your refund has now been processed. Once issued, refunds typically take 5–7 working days to reflect, depending on your original payment provider. To clarify, the delay occurred because we did not initially receive the returned item. As soon as the return was received, it went through our standard quality checks, which are required before any refund can be issued. Unfortunately, as the return reached us later than expected, this extended the overall timeline. We sincerely apologise for the inconvenience and understand how disappointing this must have been. This is not the experience we want for our customers, and we appreciate your patience while the matter was resolved. If you have any further questions or need assistance, please don’t hesitate to contact us directly at customerservice@assots.co.uk Yours sincerely, Team Assots.

Posted 2 months ago

“Delighted with purchase. Thank you.”

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Posted 2 months ago

“Easy to order and arrived quickly. Plenty of choice and competitive prices. All in all a quick, efficient service!”

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Posted 2 months ago

“Lovely bag, loved the colour Find the bag a bit stiff, when putting items in the pockets, hopefully it will soften”

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Posted 2 months ago

“The bag is just as advertised. I am delighted with it.”

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Posted 2 months ago

“Simple ordering process, Good prompt customer service /care in relation to a returned item - happy to order from them again”

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Posted 2 months ago

“The transaction was very smooth, no problems at all.”

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Posted 2 months ago

“The bag arrived on time and was a lovely surprise to receive free key ring. The bag is a beautiful leather handbag well made. It was a present for my mum who carries a million and one things this is perfect for har she is absolutely thrilled with it”

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Posted 2 months ago

“Nice bag I need to use it more thou to soften it up a bit nice distressed look of it ideal size as well”

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Posted 2 months ago

Assots London is rated 4.6 based on 2,365 reviews