Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.61

4.6 Rating 2,316 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Assots London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate Assots site, found exactly what I was looking for. A no hassle purchase, arrived when expected. Thank you for the super customer service.”

Helpful Report

Posted 3 weeks ago

“Great quality leather and design.Bought for my granddaughter. Wish you did one in a bigger size but same design as this is a little small for my needs!”

Helpful Report

Posted 4 weeks ago

“The bag was just what I was looking for a gift and that type was very hard to find Delivered next day at this time of the year was impeessive”

Helpful Report

Posted 4 weeks ago

“I bought a crossbody phone bag from Assots early this year and used it everyday throughout summer and autumn. I’ve bought the same one in black for winter. I’d be lost without this bag… it’s perfect for essentials, phone, cards, a little make up and glasses. 10 out of 10😊”

Helpful Report

Posted 4 weeks ago

“Truly dependable people who take pride in doing things the right way.”

Helpful Report

Posted 4 weeks ago

“Easy ordering. Excellent customer service. Quick returns.”

Helpful Report

Posted 1 month ago

“Purchase of handbag . Looks good , price good , postage fast ,”

Helpful Report

Posted 1 month ago

“Very pleased with handbag and well made and quick delivery kept me informed right through to delivery”

Helpful Report

Posted 1 month ago

“Still not received my purchase 8 days after purchasing, tracking number for royal mail ( 48 hr delivery!) states that it hasnt even been recieved by them to be processed. Payment has gone from my account. Contacted ASSOTS and got a standard "we are looking into it" response, heard nothing since. No phone number to speak to a human being available. Not happy as a christmas present and ordered well in advance. Im even in the same country!”

Helpful Report

Posted 1 month ago

“Looks and feels high quality. Very good delivery time.”

Helpful Report

Posted 1 month ago

“Not very quality”

Helpful Report

Posted 1 month ago

“Thankyou for gorgeous bag. Excellent Quality love it will be ordering more.”

Helpful Report

Posted 1 month ago

“I will not be ordering from this company again. I managed to purchase a handbag (and receive a dispatch notification) which I was later told was out of stock. I was offered an alternative or refund. I chose an alternative. A refund was processed. After a lot of back and forth via email, which I found very frustrating, I was mistakenly given a refund and asked to order a new item. The refund could take up to 10 days to be available in my account. I was offered nothing as a gesture of goodwill for the stressful and frustrating service I had received. I cannot believe they expected me to place a new order with them after that experience. Steer clear!”

Helpful Report

Posted 1 month ago

“Very prompt delivery. Quality bags at affordable prices.”

Helpful Report

Posted 1 month ago

“Lovely bag”

Helpful Report

Posted 1 month ago

“Not received yet even received by Royal Mail one week on.”

Helpful Report

Posted 1 month ago

“Love the colour of this bag, nice leather and very spacious, ideal size for me.”

Helpful Report

Posted 1 month ago

“Great quality and arrived promptly. Stylish classic black bag”

Helpful Report

Posted 1 month ago

“Ordered navy bag and matching tassel, really delighted with the workmanship”

Helpful Report

Posted 1 month ago

“Received this lovely hand bag for my mums Christmas. The quality is really soft leather, with zips. Perfect for my mum. Definitely use this site again .”

Helpful Report

Posted 1 month ago

Assots London is rated 4.6 based on 2,316 reviews