Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,335 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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“Really good quality, this is my second purchase. Customer service is 10/10, they made sure the delivery got to on time, in fact, they didn't charge me got the next day delivery”

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Posted 8 months ago

“Amazing service and such quick delivery. The quality of the bag is amazing. I am so pleased with it. im defintely going to use again - thank you”

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Posted 8 months ago

“The Assots team were extremely helpful when I enquired about a particular ladies handbag. They not only responded to my questions but kept me updated and advised me exactly when the item was in stock. Their prices were extremely keen and acceptable. A delightful company to use. I wish them every success.”

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Posted 8 months ago

“Very happy with my purchase of a leather bag. Excellent quality and design; beautifully finished - looks much more expensive than it actually was! Delivered on time and as per notifications, which were plentiful.”

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Posted 8 months ago

“I have bought the most beautiful handbag, excellent quality, and speedy delivery.”

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Posted 8 months ago

“This purse is absolutely worth every penny - it is better than the picture on any website. I did have my reservations about buying it online but I am so glad I made the purchase - you will not be disappointed”

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Posted 8 months ago

“Bag is beautiful. Excellent quality. Arrived early . Very very pleased.”

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Posted 8 months ago

“Love my leather phone bag it's perfect for me really good quality well made. Thank you”

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Posted 8 months ago

“very pleased with my purchase and the service given”

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Posted 8 months ago

“Efficient service good value.”

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Posted 8 months ago

“Quick and easy purchase. Beautiful leather bag, well made and excellent value for money.”

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Posted 8 months ago

“Very lovely bags thank you”

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Posted 8 months ago

“Quality of bag is excellent. Lovely leather smell. Very fast delivery. However, bag was described as a “work tote bag” so I expected it to be somewhat bigger. No size dimensions in description or a picture of a model holding it to see how big it is. It is too small for work so will need to continue to look for suitable sized bag!”

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Posted 8 months ago

“Very efficient service, quality of the bag reder was lovely but just a bit too small for what I was looking for. So sadly had to return it.”

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Posted 8 months ago

“Very disappointed- very small will only hold a hanky.”

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Posted 8 months ago

“Very pleased with the excellent bag & customer service”

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Posted 8 months ago

“Lovely leather,good size. The only thing I would like to have had is a separate pocket for cards”

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Posted 8 months ago

“I like the range and variety that Assots offer. The regular emails ensure that I don’t miss a good bargain. I only needed Customer Services once and it was excellent.”

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Posted 8 months ago

“Great service from Assots via DBZ! Really pleased with my mobile phone shoulder bag. The quality is amazing.”

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Posted 8 months ago

“A beautiful bag and just right apart, alas, from the colour - it seemed much lighter than shown on the site. Brilliant value though.”

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Posted 8 months ago

Assots London is rated 4.6 based on 2,335 reviews