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Aspire Doors Limited Reviews

4.6 Rating 781 Reviews
89 %
of reviewers recommend Aspire Doors Limited
4.6
Based on 781 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Aspire Doors Limited Reviews
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Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex
Epping Upland
CM16 6PQ

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Very pleased with our french doors. Would have been 5 stars but the door lock wasn't the best fit...could have been deeper. Otherwise very good all round and we would recommend. Thanks
Aspire Doors Limited 4 star review on 13th June 2018
Helpful Report
Posted 7 years ago
Hi, Thank you for leaving us a review, your doors look fantastic now they're installed! It sounds like you might have had been supplied a smaller locking cylinder than you needed, so if you'd like to give our office a call we'll be able to sort out a replacement for you. Kind regards, The Aspire Team
Posted 7 years ago
Great customer service before purchase and a speedy efficient delivery made this a stress free purchase. Door are now installed and looking great. Any apprehension about only seeing online images is a distant memory.
Helpful Report
Posted 7 years ago
Hi Jan, Thank you for your review! It's great to hear you're happy with your new doors. Kind regards, The Aspire Team
Posted 7 years ago
The doors were ordered and arrived
Helpful Report
Posted 7 years ago
Hi, We're always sorry to hear frustration from a customer, but unfortunately as a business we cannot cover the costs of order errors that were not of our making. We add no profit margin onto haulage, so the £99 charge you were informed of is the amount involved in getting our courier to perform the swap over. While our refund policy states payments can take up to 30 days to process (like most refund policies), this is of course an absolute maximum; the vast majority of refund payments are made well within this time frame. With regards to the instructions, a digital version was immediately emailed to your builder as soon as he notified us that he could not find a hard copy. While we always value feedback from our customers, a one star review of our company does not seem reasonable given why a swap over was required. Kind regards, The Aspire Team
Posted 7 years ago
Doors and frames well made. Dimensionally accurate. Well packaged and delivered on time. Only complaint instructions are not clear.
Helpful Report
Posted 7 years ago
Hi, Thank you for taking the time to give us your feedback. We're pleased to hear you're happy with your doors, and we'll take on board your thoughts about the instructions. Kind regards, The Aspire Team
Posted 7 years ago
The doors were delivered slightly later than forecast but that was due to a breakdown. They seem to be of very good quality and all went together well. The only concern I have is how glazing is replaced if it becomes cracked or broken as it seems to be moulded into the door and can’t be removed without wrecking the door.
Helpful Report
Posted 7 years ago
Delivery within 7 calander days. When it comes to the pages showing the hanging arrangement, it should state "this is indicative - go ti next stage". The way the instructions are laid out (step by step) these diagramatic pages sit between these step by step instructions, leading the reader to believe that they must put the hinges on at that stage. Other than that....Great product and easy to install
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Posted 7 years ago
The doors are great quality. Frames are ok. Will need some archetrive as dont sit proud of a partion wall. Service and delivery excellent. Very accommodating. First class
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Posted 8 years ago
Helpful on the phone and delivered ahead of schedule
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Posted 8 years ago
Doors are great, Brio track and fittings great. Instructions are awful.
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Posted 8 years ago
The quality of the doors and their fittings is of the highest standard. One star is lost because of the poor quality of the installation instructions which would be an easy problem to fix. I understand that it is assumed that the door systems will be installed by skilled tradespeople but while I have good carpentry skills I am not a locksmith and only really figured out the system by examining another example.
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Posted 8 years ago
Order was quiick and easy. Doors arrived on time and delivery driver was very helpful.
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Posted 8 years ago
Easy to order, arrived on time
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Posted 8 years ago
Good quality doors, delivered in good time. My only criticism is that the assembly instructions were pretty useless. Took two experienced carpenters the best part of a day to fit. The additional cost of £300 made them as expensive as other doors that would have been easier to fit.
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Posted 8 years ago
Simple process , excellent help on the phone, good advice given
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Posted 8 years ago
Excellent ordering and delivery. My only slight criticism would be the vagueness of the instructions, they could have been a little more comprehensive. Very good quality of components.
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Posted 8 years ago
Very prompt delivery service, high quality, easy to fit and install. Made such a difference compared to our knackered old rotten doors!
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Posted 8 years ago
The doors are very solid and well made.
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Posted 9 years ago
Once ordered, everything went smoothly, and delivery was actually quicker than advertised which is most appreciated thank you. For me, what would have turned good into excellent, would be a smoother process when something is out of stock. It would have been great if you had put me on a waiting list then updated me, rather than me phoning you about 6 times, as the builder was chasing me.
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Posted 9 years ago
Very prompt delivery a few days earlier than expected, everything was packaged well and not damaged.
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Posted 9 years ago
the staff were very helpful in organising a refund and I was allowed to return the doors after a month - the builders made the door hole larger than the door! Now have the new doors and hopefully they will fit and all will be fine. Very fast deliveries!
Helpful Report
Posted 9 years ago
Aspire Doors Limited is rated 4.6 based on 781 reviews