Login
Start Free Trial Are you a business?? Click Here

Aspire Doors Limited Reviews

4.6 Rating 737 Reviews
89 %
of reviewers recommend Aspire Doors Limited
Company Reviews Product Reviews
50
 Metrics Info
4.6
Based on 737 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Aspire Doors Limited Reviews
Visit Website

Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex
Epping Upland
CM16 6PQ

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Akeel Amanudeen
Verified Buyer
“One door was warped, and one door out of 4 had a different paint style on the frosted glass.”
Helpful Report
Posted 8 months ago
Samuel Corry
Verified Buyer
“Looking decent, but sadly do not fold fully back against the wall - we bought mainly for that feature. We now need to buy new hinges and refit / fix holes which is a hassle.”
Helpful Report
Posted 8 months ago
Mark Hayden-Kellard
Verified Buyer
“Good product great quality but there needs to be an option to buy everything needed to fit the door for the first time buyer. Locks hinges etc”
Helpful Report
Posted 9 months ago
Hi Mark, Thanks for taking the time to write your review. We're really glad to hear that you're happy with the front door and frame you bought from us! We appreciate your feedback about having a range of locks and hinges to buy for the doors too. All the best, The Aspire team
Posted 9 months ago
Anonymous
Verified Buyer
“Had to add additional bolt to make the doors sit flush and straight- to much weight on the end door ( traffic door ) when left open. Bonus the glass is covered to make the painting an easier and tidy job. They do look good once installed but I think they should be sold with two bolts not one for a better finish!”
Helpful Report
Posted 1 year ago
Deepak Parasuraman
Verified Buyer
“The doors look fab however ,the glass is a bit flimsy feel. I bought the top end of the doors so would expect that all the fittings were sent through. There is a missing top panel so there is a gap on one side between the top end of the door and ceiling.”
Helpful Report
Posted 1 year ago
Hi Deepak, Thank you for taking the time to leave your feedback, although we're sorry to hear of your concerns. The glass in your internal bifolds is single glazing, as with all internal doors. Single glazing will not feel as solid as double glazing in external doors, as it's just one sheet of glass as opposed to a double glazed unit with two panes and a spacer bar. I'm glad to say that there aren't any fittings or a top panel missing from your set; the gap above the top of the frame is where your fitter has packed out the opening but then not filled the space. This process is normally know as "making good", and involves filling the gaps necessary to pack around a new door frame. This isn't due to a missing part of the product. Please let us know if there's anything we can to do advise or assist. All the best, The Aspire team
Posted 1 year ago
ANTONIO FRAPPOLA
Verified Buyer
“As a new customer and having my doors delivered incorrectly, it’s not the best experience. I was contemplating on purchasing outdoor bifold but because of the experience that I have had with aspire doors I have changed my mind.”
Helpful Report
Posted 1 year ago
Alistair McLeod
Verified Buyer
“The doors themselves look great but the fittings and mechanisms aren’t the best and seem flimsy and poor quality compared to the doors”
Helpful Report
Posted 1 year ago
Mike Seemampillai
Verified Buyer
“I have bought 4 door internal by folding doors, When the carpenters came to fit it they identified the hinges were very poor quality and fixing screws were very close to the edge of doors. This hinges will not hold the doors for a long time, so I had to go to the kitchen supplier to find the quality hinges, moreover singe hinge doors also started to give away, the doors are touching each other when we close it. It’s hinges starts to become very loose in two weeks of fitting it. It a cheep product I would not recommend any one to buy this by folding doors for Aspire company.”
Helpful Report
Posted 1 year ago
Hi Mike, Thank you for taking the time to leave us your feedback. The hardware supplied with your set is produced by one of the industry's leading manufacturers, and capable of carrying doors substantially heavier than the particular ones you ordered. Discarding the included hardware and replacing it with kitchen hinges is no doubt the cause of the operational issues you are facing. If you can please contact us when convenient for you then we can advise on how to resolve the problem, which will involve removing the kitchen hinges and installing the intended hardware. We hope to hear from you soon, The Aspire team
Posted 1 year ago
Ann Prior
Verified Buyer
“I ordered the 3 bifold internal doors, they look great except you need a carpenter to install as no markings and comes as a kit, the instructions are not clear and definitely glueing the top strip to hold the heavy doors dropped and had to be redone.”
Helpful Report
Posted 2 years ago
Chris Boyes
Verified Buyer
“I’ve been a joiner for 27 years trained in a workshop and working on site. In my opinion this kit could be a lot simpler for the installer. Nothing is pre drilled, they don’t supply screws for putting the frame together and expect cover beads to be fixed using only grip adhesive (not supplied). Grip adhesive is good but not that good. They look good when installed by a professional but I wouldn’t recommend a diyer having a go. Also if you want the rest of your doors in the house to match they don’t do 2ft9 doors which is a building regulation on ground floor doors.”
Helpful Report
Posted 2 years ago
Charlotte Macdougall
Verified Buyer
“Absolutely love the doors, shame about the service. Wrong doors delivered, then missing parts. When i emailed to complain, the service was rude and undermining”
Helpful Report
Posted 2 years ago
Jason Osborne
Verified Buyer
“Great looking product and happy with my purchase. I purchased supply only via local trader. I didn't think I was as fully informed pre-purchase as I could have been and I had a few technical issues after installation which were almost impossible to sort out as the company would not deal with me direct and it became very frustrating to the point I got local tradesmen in to sort them out. Pre and aftersale advice could be better.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Doors look good , finish on doors not the best (paint defects) The fact that these are expensive doors you shouldn't have to router out for slip bolts I'm sure manufacturer can do this so it's a finished product,”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Mixed feelings regarding these doors. The doors themselves are good, the door head frame is made from a cheap softwood. My main concern is the door pivot mounting bracket at the bottom of the door, this is very flimsy, and the screws supplied have already come out. These doors need fitting by a Carpenter, as some complex work is required, eg, cutting out for the shoe bolt. My other concern is the delivery, I had no prior warning, and all I got was a text from delivery driver to say deliver was today!!”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking your time to leave us your feedback, and we're very sorry to hear that you have mixed feelings about your doors. Our couriers should certainly have contacted you prior to the delivery day, so we'll be sure to look into that. The doors that you ordered from us are advertised as softwood, which is why the frame head (and all other components) are made from softwood. The hardware for your doors is made by one of the leading specialist manufacturers in the UK and guaranteed for 10 years, so please be assured that the pivot and all other hardware is more than strong enough for your product. If you can please email us across some more information on the mounting bracket then we can advise from there. We of course want all of our customers to be happy with their doors, so if there's anything else we can assist with then please give us a call or include it in the email. All the best, The Aspire team
Posted 2 years ago
Hitesh Patel
Verified Buyer
“The door delivers on time, Actual door is good but the accessories for the door are very weak and think it will break.”
Helpful Report
Posted 2 years ago
Ian Shirley
Verified Buyer
“Not fitted yet , instructions says the jambs have a partial rebate , the ones I've received haven't, 75mm x30mm”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery, but the door was unbelievable difficult to fit even for a skilled carpenter.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave us your review! We're very sorry to hear that your carpenter struggled with the installation. We always welcome feedback, especially from people in the trade, so if you'd like to email across some information on what they found difficult then we can look into addressing that. We're always happy to assist with any installation queries over the phone or via email. All the best, The Aspire team
Posted 2 years ago
Linda Mortimer
Verified Buyer
“Unfortunately due to the doors not fitting to the intended 1674mm a lot of adaptations needed to be made by the joiner to the outside frame and another frame had to be made to fill the gaps in the original doors meaning extra unexpected cost for both materials & labour.”
Helpful Report
Posted 3 years ago
John Godfrey
Verified Buyer
“While they are cheap to buy they take a lot of putting together my builder is very good but it still took him a long time to put them up”
Helpful Report
Posted 3 years ago
Jacqueline Hudson
Verified Buyer
“The door has been very complicated to fit and it marks easily. I think the doors should come with as many shot bolts that it needs, I begrudge that I have had to spend another £35 on for a second bolt.”
Helpful Report
Posted 3 years ago
Hi Jacqueline, Thank you for taking the time to leave us a review and for your feedback. We are sorry to hear that you feel the doorset was complicated to install. It is recommended that this is installed by two competent Tradespeople, but we are always just a phone call away should they need any assistance at any point. In regards to the shootbolts, there should have been two in your 4+0 hardware pack as per the installation guide (these come into us pre-packed from our supplier), so there should not have been a need to purchase the second one. I can't seem to trace any calls or emails from you regarding this so we would not have been able to advise you prior to you purchasing another unnecessarily. If you would like to give us a call we would be more than happy to arrange a refund for the £35 paid for the additional shootbolt that should have been in your kit. Regarding the doors marking easily, your set was only White Primed, so they still need your final topcoats of paint to give you your perfect finish. Once this has been done we are confident you should not be left with any visible marks on your doors. All the best, The Aspire Team
Posted 3 years ago
Aspire Doors Limited is rated 4.6 based on 737 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request