Aspire Doors Limited Reviews

Name: Aspire Doors Limited
Address: Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex, Epping Upland
Rating: 4.57

4.6 Rating 737 Reviews

89 %

of reviewers recommend Aspire Doors Limited

4.6

Based on 737 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex
Epping Upland
CM16 6PQ

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Aspire Doors Limited 5 star review on 15th April 2025

James Schofield

Aspire Doors Limited 5 star review on 5th April 2025

Michelle Blatchford

Aspire Doors Limited 5 star review on 26th March 2025

Janet Small

Aspire Doors Limited 5 star review on 27th January 2025

Vivienne Potts

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Missing a latch and some damage to bottom corner of me panel otherwise would have been absolutely perfect. Look lovely now in place and allow flexibility to living space”

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Posted 4 years ago

“These were delivered very quickly. The assembly instructions could confuse as the wood supplied isn't the same as the instructions. But not hard to work out what you should do.”

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Posted 4 years ago

“Good quality. I suggest you can work a bit more on fitting instructions as in more exact details. The locking slots for door A top and bottom are not exactly on the exact position, I have tried to adjust every each way, it's still not working so I will have to do something about it. Locks a bit stiff but hopefully I can play a bit more with the adjustment, all though I have spent a good half of a day doing it. Overall good product.”

Aspire Doors Limited 4 star review on 16th September 2020

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Posted 4 years ago

“Our carpenter said these were a little trickier to fit than what we expected and the instructions aren’t very helpful but they are now fitted and we really like the look of them!”

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Posted 4 years ago

Hi there, Thank you for leaving us your feedback! We're sorry to hear that you're carpenter found the instructions a little difficult to follow, we're just a call away if any guidance is needed during the fitting process. We're very glad to hear you're happy with the doors now they're installed though! All the best, The Aspire Team

Posted 4 years ago

“Quality of door is excellent. Really pleased with it. Would have been 5 star if it weren't for a small chip in the top corner which was probably done during transit. Perhaps adding some corner protection to future deliveries would solve this. Nevertheless door is of good quality so cant grumble.”

Helpful Report

Posted 4 years ago

Hi Phil, Thank you for leaving us your review! There should be corner protectors on our doors, so it sounds like they may have been knocked off during transit. We would always swap over a damaged item if notified, but we're glad you're pleased with the quality of the door nonetheless. All the best, The Aspire Team

Posted 4 years ago

“Good customer service, good quality product. only just installed but seem to work well! Worth getting a good chippy as instructions are not perfect. Need someone quite experienced. But they were very good on the phone while installing etc. nice to talk to, good value, works well.”

Aspire Doors Limited 4 star review on 3rd March 2020

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Posted 5 years ago

Hi Gary, Thank you for taking the time to leave us your feedback and send across a few photos! We're glad we were able to clear up your installation queries over the phone, and hope you're happy with your 1794mm Repute White Primed 4 Light internal bifolds. Many thanks, The Aspire team

Posted 5 years ago

“We purchased Repute oak fully finished doors. Great price and delivered on time. They are good quality inc fixings and now installed they do look great. However, there is a health warning that is not apparent from the online blurb. They are NOT at DIY job. There is a fair amount of finishing ie routing that needs to be carried out by a professional. Our chippie actually sent them to a joinery shop to make sure they were finished correctly at some extra cost. I think that should really be more apparent up front”

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Posted 5 years ago

Hi James, Thank you for taking the time to write your review! We're sorry you may have been under the impression that the doors were a DIY kit. We would always advise our customers to have a professional builder or carpenter to install their doors, as the shootbolts need to be routed out for. This can easily be done on site by a tradesman though, and doesn't require the doors to be sent off to a workshop. We hope you're happy with your Repute Fully Finished internal bifolds now they're installed! Many thanks, The Aspire team

Posted 5 years ago

“After a not receiving some of the correct parts, we love our doors.”

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Posted 5 years ago

Hi there, Thank you for leaving us your feedback. We're sorry about the issue with one of your components, but we're glad we were able to get the replacement item to you the very next day. We're very happy to hear that you love your new doors! All the best, The Aspire team

Posted 5 years ago

“Great customer service, good quality, quick delivery keep it up!”

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Posted 5 years ago

Hi there, Thank you for writing us your review. We're really pleased to hear that you were happy with your experience with us! All the best, The Aspire team

Posted 5 years ago

“Very good quality doors given the price. Comprehensive instructions, screws, frame fixings were all included with the door set. The only, relatively minor problem was that parts of the instructions were a little unclear, or late - eg. detailing fitting of a retaining screw into the bottom of a door that was already hung.”

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Posted 5 years ago

Hi Dave, Thank you for writing us a review and giving us your feedback on the instructions. We can happily say that the instructions have since been updated and redesigned, so hopefully this will improve the experience for future customers. We hope you enjoy your new doors! All the best, The Aspire team

Posted 5 years ago

“Purchased a set of aspire bi fold doors Very pleased with quality and prompt delivery, would recommend to any of my builder colleagues)))) Thanks very much aspire”

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Posted 5 years ago

Hi there, We really appreciate you taking the time to leave us your feedback! It's excellent to hear that you'd happily recommend us to your fellow builders. All the best, The Aspire team

Posted 5 years ago

“Excellent telephone service when ordering. Excellent customer service and speed of delivery. I love the doors and the competitive price. This would have been a 5 star review but I know my experienced carpenter struggled with the fitting of these doors.”

Aspire Doors Limited 4 star review on 12th June 2019

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Posted 5 years ago

“We bought 5 panel Vision finished doors. We are very happy with the product and they look great in our new extension. They were delivered on time. The company were very helpful in choosing the correct product for us and also helped with hardware for an existing bifold.”

Aspire Doors Limited 4 star review on 11th March 2019

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Posted 6 years ago

Hi there, Thank you for leaving your review and sending us the excellent photo of your installed Vision bi-folds! All the best, The Aspire team

Posted 6 years ago

“Only just recieved order. Doors look good quality and delivery was excellent. Just a word of warning as I don't think it's very clear. As it's a comes in kit form and the importance of a square opening within tolerance is stressed, I thought it would come pre drilled. It doesn't. It requires marking out ,drilling and parts routering It's just 3 doors off the shelf and abox of bits and hinges and a track system . It all looks very good quality but not sure most diyers would be confident fitting them.”

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Posted 6 years ago

Hi there, Thank you for taking the time to leave us a review! We're glad to hear you're happy with the quality of the doors. All of our internal bifolds come in a kit form, and due to the reversible nature of the product the doors cannot be pre-drilled. We would always recommend that our customers use a professional builder or joiner to fit their product, as door set installation is not a standard DIY job. If you have any queries during installation then please do not hesitate to call our office for advice. All the best, The Aspire Team.

Posted 6 years ago

“Order and delivery excellent..yet to fit the doors..hence the 4 out of 5....hopefully all goes well.. x”

Helpful Report

Posted 6 years ago

Hi Steve, We really appreciate you taking the time to write us a review. If you or your builder have any questions during installation then you can always give us a call. Kind regards, The Aspire Team

Posted 6 years ago

“Helpful people, great doors, chippie said generally very easy to fit, good value, look great.”

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Posted 6 years ago

Hi, Thank you for leaving us a review! We're glad to hear you were happy with both your doors and the support from our staff, plus it's always nice to get feedback from carpenters too! Kind regards, The Aspire Team

Posted 6 years ago

“Very pleased with our french doors. Would have been 5 stars but the door lock wasn't the best fit...could have been deeper. Otherwise very good all round and we would recommend. Thanks”

Aspire Doors Limited 4 star review on 13th June 2018

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Posted 6 years ago

Hi, Thank you for leaving us a review, your doors look fantastic now they're installed! It sounds like you might have had been supplied a smaller locking cylinder than you needed, so if you'd like to give our office a call we'll be able to sort out a replacement for you. Kind regards, The Aspire Team

Posted 6 years ago

“Great customer service before purchase and a speedy efficient delivery made this a stress free purchase. Door are now installed and looking great. Any apprehension about only seeing online images is a distant memory.”

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Posted 6 years ago

Hi Jan, Thank you for your review! It's great to hear you're happy with your new doors. Kind regards, The Aspire Team

Posted 6 years ago

“The doors were ordered and arrived”

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Posted 6 years ago

Hi, We're always sorry to hear frustration from a customer, but unfortunately as a business we cannot cover the costs of order errors that were not of our making. We add no profit margin onto haulage, so the £99 charge you were informed of is the amount involved in getting our courier to perform the swap over. While our refund policy states payments can take up to 30 days to process (like most refund policies), this is of course an absolute maximum; the vast majority of refund payments are made well within this time frame. With regards to the instructions, a digital version was immediately emailed to your builder as soon as he notified us that he could not find a hard copy. While we always value feedback from our customers, a one star review of our company does not seem reasonable given why a swap over was required. Kind regards, The Aspire Team

Posted 6 years ago

“Doors and frames well made. Dimensionally accurate. Well packaged and delivered on time. Only complaint instructions are not clear.”

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Posted 7 years ago

Hi, Thank you for taking the time to give us your feedback. We're pleased to hear you're happy with your doors, and we'll take on board your thoughts about the instructions. Kind regards, The Aspire Team

Posted 6 years ago

Aspire Doors Limited is rated 4.6 based on 737 reviews