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Aspire Doors Limited Reviews

4.6 Rating 737 Reviews
89 %
of reviewers recommend Aspire Doors Limited
Company Reviews Product Reviews
50
 Metrics Info
4.6
Based on 737 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Aspire Doors Limited Reviews
Visit Website

Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex
Epping Upland
CM16 6PQ

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David Gooding
Verified Reviewer
“Reviewed these doors about a month ago saying how great they were and such good value but I still had a bit of making good to do, now they are finished I thought I would add a photo of the finished project, I added a handle to the other door to match the opener and I think they look great, also the second handle keeps the mucky hand prints off of my lovely white finish”
Aspire Doors Limited 5 star review on 2nd April 2022
Helpful Report
Posted 3 years ago
Rob Evans
Verified Buyer
“Really happy with the product but felt the instructions left you guessing a little at times.”
Helpful Report
Posted 3 years ago
Gary Bowen
Verified Buyer
“Amazing so easy to fit with the instructions”
Helpful Report
Posted 3 years ago
Ann
Unverified Reviewer
“This is Great, simple, useful information! Thank you.”
Helpful Report
Posted 3 years ago
Joanne Whyman
Unverified Reviewer
“Love our bifold doors great quality fab service would highly recommend”
Helpful Report
Posted 3 years ago
Tyrone Mcnama
Verified Reviewer
“Highly recommend this company. Communication from start to finish was spot on and really competitive with their prices. Will definitely use them in the future”
Aspire Doors Limited 5 star review on 30th March 2022
Helpful Report
Posted 3 years ago
David Dawson
Verified Buyer
“Doors were delivered extra quick , a little concerned at first with the “must be installed by 2 professionals “ but no problem quite easy to install on my own . Seem really good quality and great value , really good quality free handle thanks very much . David”
Helpful Report
Posted 3 years ago
Graham Collyer
Verified Buyer
“I bought several internal doors from Aspire late last year to see if they were 'up to scratch', and they were. So I had complete confidence in placing a much larger order second time round. I'm pleased with the quality and found the customer service to be refreshing excellent. I would therefore have no hesitation in recommending this company.”
Helpful Report
Posted 3 years ago
Jane Brewster
Verified Buyer
“I am so pleased with my french patio doors. The customer service team have been really helpful and efficient from my queries before ordering, to delivery and then after care. Thank you”
Helpful Report
Posted 3 years ago
Robert Rhodes
Verified Buyer
“Excellent door and very good value for the money. I think the windows should be sealed into the frame as they needed silicon to seal before the rain seeped int the door structure.”
Helpful Report
Posted 3 years ago
Vathanaraj Santhiramoorthy
Verified Buyer
“I received the doors very early and very good”
Helpful Report
Posted 3 years ago
Ian Morrissey
Verified Buyer
“Excellent quality bi-fold doors. Really pleased with them, good value and look great.”
Helpful Report
Posted 3 years ago
Syria Hussain
Verified Buyer
“Absolutely fantastic, the service was good the door was just what I wanted. All my family and friends loved the door. Thank you for delivering it on time.”
Helpful Report
Posted 3 years ago
Karina Maj
Verified Buyer
“Excellent service highly recommended”
Helpful Report
Posted 3 years ago
David Gooding
Verified Buyer
“Ordered the doors on a Monday after discussing my situation with Izzy Cooper who was very helpful and knowledgeable, they were delivered on Thursday by a very helpful driver, instructions easy to follow. Still have a bit of making good around the door frame but they look fantastic, for the price I paid I think they are excellent value, very happy”
Helpful Report
Posted 3 years ago
Bruce Maxwell
Verified Reviewer
“I purchased a set of bi-fold doors and fitted them for a client of mine. They were delighted with the installed product. However when their floor tiler laid their new floor he broke the bottom fittings. I contacted Aspire customer service and they sent me the parts I needed free of charge. Absolutely amazing service, its a shame other companies do not react in the same way. I would definitely use Aspire again and recommend them to everyone who needs such doors. Well done Aspire!”
Helpful Report
Posted 3 years ago
Steven Butchart
Verified Buyer
“Just fitted these bi folds and very good quality and all parts present and correct Door jambs didn’t have rebated check but they did supply a door stop I’m a joiner so took me 1 1/2 hrs from start to finish , doors work a treat , great price and delivered when said Will defo use again”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The doors themselves were of good quality. They were folding doors, but provided with a handle that did not open the doors from one side & prevented them from folding back properly. When I wrote to Aspire about this they suggested that the handle was a "goodwill gesture & free gift" (and so seemingly I had no right to complain) - despite there being no other options available to me! They went on to point me to a website to buy my own 'suitable' door handle from somewhere else. Very poor since I'd spent £500 on a set of doors (that they described as 'awkward' post sale and expected to be grateful for a "free" handle that prevented to doors from working properly.”
Helpful Report
Posted 3 years ago
Hi there, Thank you for taking the time to leave us your feedback. We want all of our customers to be happy with their order from us, so we're very sorry to hear how you feel. After reviewing the emails exchanged between yourself and Izzy, however, we are saddened that your comments misrepresent the efforts that were made to find a resolution for you. Izzy responded quickly and considerately to your emails, and in no way suggested that you had no right to raise your complaint with us. The vast majority of customers buying the same product are very happy with our selection of 4 handles, but in light of your concerns Izzy found a handle from a 3rd party that would allow the functionality you desired. We also refunded you an amount to cover the cost of you purchasing that type of handle from a 3rd party. It is also disappointing that Izzy's use of the word "awkward" has been taken entirely out of context, and used as a way to suggest the product is poorly designed. For clarity, I include the full sentence from Izzy's email below: "The smaller two door sets don't open like the other sets so they can feel a little awkward as there is no "daily access door" on them, so they just fold..." This refers to the way that all 2 door bifolds have to operate, whether ours or from any other company, and is in no way a reflection of the quality of our products. While we are glad we were able to quickly resolve the issue you raised with us, we regretfully have to say that this review is not a fair portrayal of events. We wish you all the best, The Aspire team
Posted 3 years ago
Jess
Unverified Reviewer
“So helpful excellent customer service The doors are amazing bi folds love them”
Helpful Report
Posted 3 years ago
Raymond Capps
Verified Buyer
“Good quality doors, prompt delivery with a very helpful driver.”
Helpful Report
Posted 3 years ago
Aspire Doors Limited is rated 4.6 based on 737 reviews
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