Aspire Doors Limited Reviews

Name: Aspire Doors Limited
Address: Unit 2, Hayleys Manor Farm, Upland Road, Epping Upland, Epping Upland, Essex
Rating: 4.55

4.6 Rating 832 Reviews

89 %

of reviewers recommend Aspire Doors Limited

4.6

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor Farm, Upland Road, Epping Upland,
Epping Upland
Essex
CM16 6PQ

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Aspire Doors Limited 5 star review on 25th October 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst experience of my life. I wish I didn’t come across this company. The doors don’t fit my living room and also my builder said the quality of them isn’t fantastic which means they won’t hold much heat so want to return them however the company are charging me £132 to return them, so unfair!”

Helpful Report

Posted 3 years ago

Hi Sabba, Thank you for taking the time to leave your feedback, although we are of course sorry to hear how you feel. In the event of a customer wanting to return their doors when there is no issue with the product, then we have to deduct the haulage costs involved from the eventual refund. Doors are large items, and are therefore relatively costly to deliver and return. We cannot carry the cost of a customer changing their mind on an item, as we would be left out of pocket for something beyond our control. All of this is explained in the FAQ section of our website which is available to view before you buy from us. With regards to your builder's comments, this is because you purchased internal doors from us to go between your living room and your conservatory, when British building regulations require you to have an external grade set in that type of opening. While we of course want all of our customers to be happy with their experience with us, we cannot reasonably be expected to bear the returns costs involved if a customer orders an internal door set for an opening that required an external set. All the best, The Aspire team

Posted 3 years ago

“Helpful in checking doors would fit the space we had. Good quality doors and track, arrived quickly.”

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Posted 3 years ago

“Loved my doors to begin with but after time the factory finish hasn't lasted the 2 years and now the doors are ruined as water has got in the seals. Have emailed for help but aspire haven’t been helpful been told the panels can be replaced but I will have to pay for them. We stained in the summer to preserve the colour and been told this was wrong even though it states online treat the doors to maintain. Unfortunately they say what we have used voids are guarantee but they don’t say online what products you should use !”

Helpful Report

Posted 3 years ago

Hi Mrs Thomas, Thank you for taking the time to write your review. Although we're glad that you loved your doors, we are of course saddened to hear your feedback. As explained in the emails with Izzy, the reason your guarantee was rendered void is because you used Treatex Oil on your external bifolds (not a stain). The instructions supplied with your doors stated specifically that varnishes, oils and waxes should not be used as they would invalidate your guarantee. A stain system should have been used to maintain your doors. To compound the problem, the Treatex product used contained Hydrotreated Heavy Naptha which is a chemical used in silicon sealant remover. This chemical has eaten away at the silicon sealant around your glazing units and is causing the water ingress that you are unfortunately experiencing. This is of course not the fault of the doors, and not something we can be held responsible for. All of the above was explained by Izzy in prompt and polite email exchanges, so we are disappointed to hear that you feel we have been unhelpful. We of course want all of our customers to be happy with the doors they buy from us, so please let us know how you'd like to proceed with the replacement panels and we'll get them to you as soon as possible. All the best, The Aspire team

Posted 3 years ago

“Ordered magnetic tubular latches from aspire. They sent me a door handle instead. I spoke to the guy who was going to sort it out , still awaiting my latches , poor service”

Helpful Report

Posted 3 years ago

Hi Garry, Thank you for your review and we are of course sorry to hear that you are unhappy with our service. I have had a look into this and have found your email in our Junk Folder, perhaps due to the image attached. I have emailed you this morning to just confirm a few details with you so we can get this rectified right away. Thanks, The Aspire Team

Posted 3 years ago

“Easy to order prompt delivery”

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Posted 3 years ago

“Quick delivery and excellent after sales service”

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Posted 3 years ago

“Great communication. Delivery driver kept me up to date with the day & time of the delivery. The door & frame is a great quality 5 stars *****”

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Posted 3 years ago

“Really pleased with both doors. Good value, looks good and the wife is pleased.”

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Posted 3 years ago

“Good quality product that was delivered promptly. Would not have liked to have tackled the installation of the doors myself but my joiner, son was impressed by the quality of trifold doors supplied. He was also well impressed by the installation instructions!”

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Posted 3 years ago

“Love my new doors, they make a big difference to the space and allow light to go through the 2 rooms. They were tricky to install but they function really well.”

Aspire Doors Limited 5 star review on 23rd January 2023

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Posted 3 years ago

“Exactly what we were looking for, perfect size. Arrived very quickly. Our builder was able to install them and find architrave to match to make a frame on one side. Perfect thank you”

Aspire Doors Limited 5 star review on 17th January 2023

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Posted 3 years ago

“Love our new internal bifolds, great service and such a speedy delivery”

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Posted 3 years ago

“Very please with the Aspire kit - arrived in good time, well priced and relatively easy to install even for a total novice Read the instructions many times before starting as there are some items that need to be digested fully before starting - the margins for error are very small Well made, complete kit which looks great once installed”

Aspire Doors Limited 5 star review on 9th January 2023

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Posted 3 years ago

“Excellent service from the driver and the sales team help when were installing the doors.only issue was the bolt lock was to small and can't find any big ones in chrome doors were strong great look”

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Posted 3 years ago

“From on line ordering to delivery I could not fault the service ,fast and helpful delivery company. The in house company contact answered my e mailed question within minutes of me sending it,I only wish there were more professional, helpfull people around like this. I will use this company again come springtime when I will replace my old rotten windows. Andy Burns .”

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Posted 3 years ago

“Absolutely thrilled with my doors they are brilliant. Quick delivery and super value.”

Aspire Doors Limited 5 star review on 1st January 2023

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Posted 3 years ago

“Great looking product and happy with my purchase. I purchased supply only via local trader. I didn't think I was as fully informed pre-purchase as I could have been and I had a few technical issues after installation which were almost impossible to sort out as the company would not deal with me direct and it became very frustrating to the point I got local tradesmen in to sort them out. Pre and aftersale advice could be better.”

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Posted 3 years ago

“Good product but needs small details improving to make fitting easier. E.i a slim door latch .”

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Posted 3 years ago

“very happy with the door i got, delivery is very speedy, will definitely use again”

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Posted 3 years ago

“A small order from me, a single shootbolt to match existing fittings (from another company who couldn't help). The one sent is the genuine, quality article and not a cheap knock-off copy. Still expensive, but the lowest price I could anywhere for a quality item. Aspire don't inform you of despatch, and because of Royal Mail strikes after delay I phoned them to confirm despatch. Very polite staff, no bother to check for me, and confirmed goods despatched. They could teach Amazon about packaging. Small secure Jiffy bag, all parts correct. NO FAULT OF ASPIRE THAT THE STRIKES CAUSED DELAY IN DELIVERY, so I'm marking as "On Time".”

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Posted 3 years ago

Aspire Doors Limited is rated 4.6 based on 832 reviews