Aspire Doors Limited Reviews

Name: Aspire Doors Limited
Address: Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex, Epping Upland
Rating: 4.58

4.6 Rating 669 Reviews

89 %

of reviewers recommend Aspire Doors Limited

4.6

Based on 669 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex
Epping Upland
CM16 6PQ

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Aspire Doors Limited 5 star review on 27th March 2024

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the 3 bifold internal doors, they look great except you need a carpenter to install as no markings and comes as a kit, the instructions are not clear and definitely glueing the top strip to hold the heavy doors dropped and had to be redone.”

Helpful Report

Posted 1 year ago

“The doors are great quality and look very good and neat, however, the door handles are not practical as they do not enable the doors to close flush - needs to be a slimline door handle”

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Posted 1 year ago

“Ordered my door - arrived promptly and one time . Also spoke to staff member over phone call as I thought I ordered two my mistake . Lovely professional staff .”

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Posted 1 year ago

“Company helpful as needed a bit of help or clarity of the products. Products decent quality. They look great, very pleased. Delivery chap was lovely too.”

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Posted 1 year ago

“Ordered delivered and very pleased with doors, only one niggle not informed of delivery date courier rang to say on way to deliver put of the blue.”

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Posted 1 year ago

“VERY GOOD QUALITY DOORS AND FITTINGS. DELIVERY AND PACKAGING EXCELLENT. INSTRUCTIONS COULD BE CLEARER BUT APART FROM THAT VERY PLEASED. RETIRED BUILDER”

Helpful Report

Posted 1 year ago

“We’ve had two lots of doors from aspire the byfolding are good quality and we recently brought two sets of patio doors they are well worth the money good quality and they look amazing I would definitely buy from aspire again and would recommend them”

Helpful Report

Posted 1 year ago

“Aspire doors order placed and delivered in 26 hrs. Amazing. Had an issue with one part and Izzy sorted it with the minimum of fuss. Doors installed and looking good. Used the bifold a to separate the open conservatory and the house is already warmer. Thanks Team aspire”

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Posted 1 year ago

“Best door company to deal with, great prices and quick turn around, after care is perfect.”

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Posted 1 year ago

“I’ve been a joiner for 27 years trained in a workshop and working on site. In my opinion this kit could be a lot simpler for the installer. Nothing is pre drilled, they don’t supply screws for putting the frame together and expect cover beads to be fixed using only grip adhesive (not supplied). Grip adhesive is good but not that good. They look good when installed by a professional but I wouldn’t recommend a diyer having a go. Also if you want the rest of your doors in the house to match they don’t do 2ft9 doors which is a building regulation on ground floor doors.”

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Posted 1 year ago

“Absolutely love the doors, shame about the service. Wrong doors delivered, then missing parts. When i emailed to complain, the service was rude and undermining”

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Posted 1 year ago

“Hassle free ordering. Delivered super quick. Would highly recommend this company”

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Posted 1 year ago

“I’m very very happy with my recently installed bifold door. They look great, very smooth folding mechanism, excellent timely delivery and plenty of help from customer service when needed, only a very minor issue anyway! Will send pics when I finish decorating, thank you very much.”

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Posted 1 year ago

“Very good service overall If they didn’t deliver one door short And then delivered it later , I would have given them five star.”

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Posted 1 year ago

“As a builder I am always looking for good products and service, Aspire Doors delivered on both fronts Brilliant. Paul Brennan Contractors.”

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Posted 1 year ago

“Super quality and excellent delivery service at a reasonable price.”

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Posted 1 year ago

“2nd time I've used aspire, prompt service, excellent delivery service and drivers, products as described, good quality at a competitive price. Very prompt to deal with query if you have one. Ordered product on line and had to phone post delivery as wrong item delivered correct one replaced with in two days, Highly recommend this company.”

Helpful Report

Posted 1 year ago

“Worst experience of my life. I wish I didn’t come across this company. The doors don’t fit my living room and also my builder said the quality of them isn’t fantastic which means they won’t hold much heat so want to return them however the company are charging me £132 to return them, so unfair!”

Helpful Report

Posted 1 year ago

Hi Sabba, Thank you for taking the time to leave your feedback, although we are of course sorry to hear how you feel. In the event of a customer wanting to return their doors when there is no issue with the product, then we have to deduct the haulage costs involved from the eventual refund. Doors are large items, and are therefore relatively costly to deliver and return. We cannot carry the cost of a customer changing their mind on an item, as we would be left out of pocket for something beyond our control. All of this is explained in the FAQ section of our website which is available to view before you buy from us. With regards to your builder's comments, this is because you purchased internal doors from us to go between your living room and your conservatory, when British building regulations require you to have an external grade set in that type of opening. While we of course want all of our customers to be happy with their experience with us, we cannot reasonably be expected to bear the returns costs involved if a customer orders an internal door set for an opening that required an external set. All the best, The Aspire team

Posted 1 year ago

“Helpful in checking doors would fit the space we had. Good quality doors and track, arrived quickly.”

Helpful Report

Posted 1 year ago

“Loved my doors to begin with but after time the factory finish hasn't lasted the 2 years and now the doors are ruined as water has got in the seals. Have emailed for help but aspire haven’t been helpful been told the panels can be replaced but I will have to pay for them. We stained in the summer to preserve the colour and been told this was wrong even though it states online treat the doors to maintain. Unfortunately they say what we have used voids are guarantee but they don’t say online what products you should use !”

Helpful Report

Posted 1 year ago

Hi Mrs Thomas, Thank you for taking the time to write your review. Although we're glad that you loved your doors, we are of course saddened to hear your feedback. As explained in the emails with Izzy, the reason your guarantee was rendered void is because you used Treatex Oil on your external bifolds (not a stain). The instructions supplied with your doors stated specifically that varnishes, oils and waxes should not be used as they would invalidate your guarantee. A stain system should have been used to maintain your doors. To compound the problem, the Treatex product used contained Hydrotreated Heavy Naptha which is a chemical used in silicon sealant remover. This chemical has eaten away at the silicon sealant around your glazing units and is causing the water ingress that you are unfortunately experiencing. This is of course not the fault of the doors, and not something we can be held responsible for. All of the above was explained by Izzy in prompt and polite email exchanges, so we are disappointed to hear that you feel we have been unhelpful. We of course want all of our customers to be happy with the doors they buy from us, so please let us know how you'd like to proceed with the replacement panels and we'll get them to you as soon as possible. All the best, The Aspire team

Posted 1 year ago

Aspire Doors Limited is rated 4.6 based on 669 reviews