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Aspire Doors Limited Reviews

4.6 Rating 670 Reviews

89 %

of reviewers recommend Aspire Doors Limited

Company Reviews

Product Reviews

4.6

Based on 670 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3744 0704

Email:

info@aspire-doors.co.uk

Location:

Unit 2, Hayleys Manor FarmUpland Road, Epping UplandEssex
Epping Upland
CM16 6PQ

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Aspire Doors Limited 5 star review on 27th March 2024

Christopher Denley

Aspire Doors Limited 5 star review on 17th March 2024

Sukhvinder Phalora

Aspire Doors Limited 5 star review on 17th March 2024

Sukhvinder Phalora

Aspire Doors Limited 4 star review on 6th March 2024

Aspire Doors Limited 5 star review on 25th February 2024

Aspire Doors Limited 5 star review on 25th January 2024

Elliesha Coughlan

Aspire Doors Limited 5 star review on 23rd January 2024

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my doors to begin with but after time the factory finish hasn't lasted the 2 years and now the doors are ruined as water has got in the seals. Have emailed for help but aspire haven’t been helpful been told the panels can be replaced but I will have to pay for them. We stained in the summer to preserve the colour and been told this was wrong even though it states online treat the doors to maintain. Unfortunately they say what we have used voids are guarantee but they don’t say online what products you should use !”

Posted 1 year ago

Hi Mrs Thomas, Thank you for taking the time to write your review. Although we're glad that you loved your doors, we are of course saddened to hear your feedback. As explained in the emails with Izzy, the reason your guarantee was rendered void is because you used Treatex Oil on your external bifolds (not a stain). The instructions supplied with your doors stated specifically that varnishes, oils and waxes should not be used as they would invalidate your guarantee. A stain system should have been used to maintain your doors. To compound the problem, the Treatex product used contained Hydrotreated Heavy Naptha which is a chemical used in silicon sealant remover. This chemical has eaten away at the silicon sealant around your glazing units and is causing the water ingress that you are unfortunately experiencing. This is of course not the fault of the doors, and not something we can be held responsible for. All of the above was explained by Izzy in prompt and polite email exchanges, so we are disappointed to hear that you feel we have been unhelpful. We of course want all of our customers to be happy with the doors they buy from us, so please let us know how you'd like to proceed with the replacement panels and we'll get them to you as soon as possible. All the best, The Aspire team

Posted 1 year ago

“Ordered magnetic tubular latches from aspire. They sent me a door handle instead. I spoke to the guy who was going to sort it out , still awaiting my latches , poor service”

Posted 1 year ago

Hi Garry, Thank you for your review and we are of course sorry to hear that you are unhappy with our service. I have had a look into this and have found your email in our Junk Folder, perhaps due to the image attached. I have emailed you this morning to just confirm a few details with you so we can get this rectified right away. Thanks, The Aspire Team

Posted 1 year ago

“Easy to order prompt delivery”

Posted 1 year ago

“Quick delivery and excellent after sales service”

Posted 1 year ago

“Great communication. Delivery driver kept me up to date with the day & time of the delivery. The door & frame is a great quality 5 stars *****”

Posted 1 year ago

“Really pleased with both doors. Good value, looks good and the wife is pleased.”

Posted 1 year ago

“Good quality product that was delivered promptly. Would not have liked to have tackled the installation of the doors myself but my joiner, son was impressed by the quality of trifold doors supplied. He was also well impressed by the installation instructions!”

Posted 1 year ago

“Love my new doors, they make a big difference to the space and allow light to go through the 2 rooms. They were tricky to install but they function really well.”

Aspire Doors Limited 5 star review on 23rd January 2023

Aspire Doors Limited 5 star review on 23rd January 2023

Posted 1 year ago

“Exactly what we were looking for, perfect size. Arrived very quickly. Our builder was able to install them and find architrave to match to make a frame on one side. Perfect thank you”

Aspire Doors Limited 5 star review on 17th January 2023

Posted 1 year ago

“Love our new internal bifolds, great service and such a speedy delivery”

Posted 1 year ago

“Very please with the Aspire kit - arrived in good time, well priced and relatively easy to install even for a total novice Read the instructions many times before starting as there are some items that need to be digested fully before starting - the margins for error are very small Well made, complete kit which looks great once installed”

Aspire Doors Limited 5 star review on 9th January 2023

Aspire Doors Limited 5 star review on 9th January 2023

Aspire Doors Limited 5 star review on 9th January 2023

Aspire Doors Limited 5 star review on 9th January 2023

Posted 1 year ago

“Excellent service from the driver and the sales team help when were installing the doors.only issue was the bolt lock was to small and can't find any big ones in chrome doors were strong great look”

Posted 1 year ago

“From on line ordering to delivery I could not fault the service ,fast and helpful delivery company. The in house company contact answered my e mailed question within minutes of me sending it,I only wish there were more professional, helpfull people around like this. I will use this company again come springtime when I will replace my old rotten windows. Andy Burns .”

Posted 1 year ago

“Absolutely thrilled with my doors they are brilliant. Quick delivery and super value.”

Aspire Doors Limited 5 star review on 1st January 2023

Aspire Doors Limited 5 star review on 1st January 2023

Posted 1 year ago

“Great looking product and happy with my purchase. I purchased supply only via local trader. I didn't think I was as fully informed pre-purchase as I could have been and I had a few technical issues after installation which were almost impossible to sort out as the company would not deal with me direct and it became very frustrating to the point I got local tradesmen in to sort them out. Pre and aftersale advice could be better.”

Posted 1 year ago

“Good product but needs small details improving to make fitting easier. E.i a slim door latch .”

Posted 1 year ago

“very happy with the door i got, delivery is very speedy, will definitely use again”

Posted 1 year ago

“A small order from me, a single shootbolt to match existing fittings (from another company who couldn't help). The one sent is the genuine, quality article and not a cheap knock-off copy. Still expensive, but the lowest price I could anywhere for a quality item. Aspire don't inform you of despatch, and because of Royal Mail strikes after delay I phoned them to confirm despatch. Very polite staff, no bother to check for me, and confirmed goods despatched. They could teach Amazon about packaging. Small secure Jiffy bag, all parts correct. NO FAULT OF ASPIRE THAT THE STRIKES CAUSED DELAY IN DELIVERY, so I'm marking as "On Time".”

Posted 1 year ago

“Very impressed with the service, both on ordering and after care. We ordered the three door bifold doors, nice colour and quality. Had them fitted by a tradesman who said they were quite difficult to hang and we had to order another bolt to secure one of the doors to the floor, otherwise one of the doors was hanging loose and had dropped, this was expensive at £35. They are now hanging nicely. Overall very pleased and would recommend your company.”

Posted 1 year ago

“Lovely doors made to fit perfectly aspire customer service is brilliant to order to delivery thanks again”

Posted 1 year ago

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Aspire Doors Limited is rated 4.6 based on 670 reviews