Arthur Kay & Bro. Reviews

Name: Arthur Kay & Bro.
Rating: 4.80

4.8 Rating 668 Reviews

100 %

of reviewers recommend Arthur Kay & Bro.

Company Reviews

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4.8

Based on 668 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0161 834 0332

Email:

enquiries@arthurkayandbro.com

Location:

2, Market Street, Manchester
M1 1PT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Burns in Chorley, Lancs - I left a watch with them to get a battery changed. They said they would call me with the cost and how long it would take. I had chased it up once but after two weeks still had'nt received a phone call. When I did phone them they told me it would take at least another 3 weeks, they said they were going to call me today with an update. No apology, just a 'I wasnt in yesterday' statement from the lady who answered the phone? It isnt an unusual watch as I have previously left it at jewellers and had the battery replaced the same day. This could have been avoided with better information when I dropped the watch of, a phone call within a few days and an apology and better explanation when I called back.”

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Posted 10 years ago

‘Good Morning Mr. James, The Tissot watch that was brought in was in need of water proofing and as such we were unable to perform this on site. We quoted 10-14 days for this service for which is reasonable and informed you of this at the time you asked for the change of battery. We are sorry to hear that you are unhappy with this service, if you have any further comments please feel free to contact info@burnsjewellersgroup.com. Kind Regards, Burns Jewellers

Posted 10 years ago

“Ordered afternoon and was with me lunchtime next day could not believe how quick it was and was well packed so my beautiful Swarovski arrived in perfect condition well Burns thank you and will ordering from you again”

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Posted 10 years ago

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Posted 10 years ago

“excellent service delvered next day”

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Posted 10 years ago

“Great product, excellent price and superb delivery!”

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Posted 10 years ago

“Ordered on Saturday morning, and whilst the website said they dispatch Monday to Friday, it was dispatched on the Saturday. Delivery was quick and I was very happy with my purchase and the quality of the packaging. Added bonus, I was provided with gift bags for my purchases. Thanks, would deal with again.”

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Posted 10 years ago

“Good service, burns are very helpful.”

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Posted 10 years ago

“Very good service arrived on the date before it was supposed to very pleased”

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Posted 10 years ago

“Great price on earrings, good communication, fast delivery, thank you.”

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Posted 10 years ago

“Extremely fast delivery and whats more there wasn't any hick-ups navigating the online site.”

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Posted 10 years ago

“EXCELLENT SERVICE FAST DELIVERY AND PERFECT ITEM”

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Posted 10 years ago

“Very good and quick service and delivery would recommend this firm to anyone ????????”

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Posted 10 years ago

“Very quick delivery, kept informed every step of the way, very pleased. Thank you”

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Posted 10 years ago

“Easy website quick postage and received it pretty quickly”

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Posted 10 years ago

“Good price, fast delivery & well packaged. Excellent service thank you.”

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Posted 10 years ago

“Excellent jewellers, would definately recommend.First class service and reasonable prices.Very helpful staff. 5 +++++”

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Posted 10 years ago

“Great website, easy ordering process and super fast delivery! Product also reduced - brilliant service!”

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Posted 10 years ago

“Great Item at a great price. Received my item very quickly. Would definitely recommend this site to friends and family.”

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Posted 10 years ago

“I received the parcel the next day goods in superb condition. would recommend your company to any of my friends”

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Posted 10 years ago

“excellent service . I would recommend your company to everyone.”

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Posted 10 years ago

Arthur Kay & Bro. is rated 4.8 based on 668 reviews