Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 2,024 Reviews

98 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the shower we find it so much easier that our old bath. We are very happy with the whole process”

Helpful Report

Dear Mr Twigg, Thank you for your kind review. We’re delighted to hear that the new low access shower has made life easier and that you’re happy with the whole process. Thank you again for your custom and support. Best wishes, The Aquability Customer Service Team

“No complaints at all everything ran smoothly. Rubbish was cleared very quickly. It's nice to finally be able to have a bath again”

Helpful Report

Dear Mrs Trow, Thank you very much for this wonderful review. It's lovely to hear that our service met your expectations and that you're now enjoying being able to soak in the bath independently again. If there is anything else we can assist you with, please do not hesitate to get in touch. We would be delighted to help. Warm regards, The Aquability Customer Service Team

“Exactly as specified, really pleased with my new bath.”

Helpful Report

Dear Mr Bastow, Thank you for your kind review! We’re delighted you’re pleased with your new, powered walk-in bath and hope you enjoy the benefits for years to come. Thank you again for taking the time to share your experience. Best regards, The Aquability Customer Service Team

“Very very happy with the installation, work men were all very friendly and professional. Very happy with the service all round. I would recommend Aquability!”

Helpful Report

Dear Mrs Bennett, Thank you for this wonderful feedback. It's fantastic to hear that you're very happy with the new shower module and the service provided by our installation team. We really appreciate your custom and support. Kind regards, The Aquability Customer Service Team

“Very impressed from start to finish, was so fast and the shower is great”

Helpful Report

Dear Mr and Mrs Atkinson, Thank you for this wonderful review! We're delighted to have impressed you with the speed of the installation and with the new Aqua-Shower. We hope you enjoy the benefits for years to come. Thank you again for your feedback and support. Kind regards, The Aquability Customer Service Team

“My new shower has made my life so much easier, I really struggled before and now its so easy.......thank you”

Helpful Report

Dear Dr Abbott, Thank you for taking the time to share your experience. We understand that there often comes a time in life when bathing becomes difficult and we're so pleased to have been able to assist you by replacing your bath with a low access shower module. Thank you for choosing Aquability for your showering needs and for recommending us to others. We really appreciate your feedback and support. Kind regards, The Aquability Customer Service Team

“The installation of my new bath went really well. Gary the installer worked very hard and left everything neat and tidy. The finished walk in bath is easy to use and fits in well with my existing bathroom.”

Helpful Report

Dear Mrs Liddell, Thank you for so much for these lovely comments which we have passed on to Gary, our installer! It's fantastic to hear that the new walk-in bath is both easy to use and aesthetically pleasing and that you are happy with the service we have provided. If there is anything else we can assist you with, please do not hesitate to get in touch. Wishing you all the best for the future, The Aquability Customer Service Team

“My new shower is the best thing I have ever done I just wish I had it done sooner. The fitter was great and left everywhere clean and tidy”

Helpful Report

Dear Mrs Taylor, Thank you for this wonderful feedback and the five star rating! We're delighted to hear that you are so pleased with the new shower module and with our installer, Gary. We hope you continue to enjoy the benefits of easy, safe, showering for years to come! Thank you again for your custom and support. Warm regards, The Aquability Customer Service Team

“Very pleased with my new bath, its making my life so much easier”

Helpful Report

Dear Mr Stone, Thank you for this wonderful review. We're absolutely delighted to hear that the new Ultimate Walk-in Shower Bath is making life so much easier for you. We hope you enjoy the benefits for years to come and thank you again for your custom and support. Warm regards, The Aquability Customer Service Team

“So pleased. Highly recommend, start to finish amazing. The quality of the bath is great, so pleased. Thank you aquability.”

Helpful Report

Dear Mr and Mrs Heather, Thank you for your kind words and for recommending Aquability. We're delighted to know that you're happy with the quality of the new walk-in Aquabath and with the service provided throughout. If there is anything else we can assist you with, please do not hesitate to get in touch. Thank you again for this wonderful feedback, The Aquability Customer Service Team

“I have been extremely pleased with my dealings with Aquability. From the first visit from Alan for advice and measuring, through helpful phone calls and reassurance, polite and careful delivery, to the extremely professional fitting by Danny Berry. Finally, the wonderful experience of using the bath, taking away the fear of falling. The whole experience has been exceptional and worth every penny! Many thanks, kind regards Mrs Draper”

Helpful Report

Dear Customer, Thank you for this wonderful feedback and the five star rating! We're thrilled to hear that the new Simplicity bath has helped you so much and that the whole experience has been exceptional. Alan and Danny were also delighted to read your kind words. We hope you continue to enjoy all the benefits of the new walk-in bath for years to come. If there is anything else we can do to help, please do not hesitate to contact us again. Warm regards, The Aquability Customer Service Team

“The installation went really well and the finished results look far better than we expected. This is the second time we have used Aquability and we are more than happy to recommend them.”

Helpful Report

Dear Mr and Mrs Sykes, Thank you for this wonderful review and for choosing Aquability for a second time to replace a bath with an easy access shower. We're so pleased that the installation went well on both occasions and thank you for your continued custom and for recommending us to others. It's been a pleasure serving you! Warm regards, The Aquability Customer Service Team

“No mess, no stress, so easy.......i absolutely it”

Helpful Report

Dear Ms Healy, Thank you very much for this wonderful feedback and the five star rating. We're so pleased to hear that you love the new shower module and that the installation was stress free and simple, as promised. We wish you all the best for the future. Thank you again, The Aquability Customer Service Team

“Process was very easy and I'm pleased”

Helpful Report

Dear Mrs Smith, Thank you for taking the time to share your experience and for the five star rating! We're delighted to hear that you are pleased with the new walk-in bath and that the sales and installation process went smoothly. If there is anything else we can do to assist you, please do not hesitate to contact us again. Wishing you all the best for the future, The Aquability Customer Service Team

“Very prompt and a speedy job done to a high standard. Very pleased”

Helpful Report

Dear Mrs Snow, Thank you so much for your kind comments that have been passed on to your installer, Stacey and the rest of the team. We're so pleased to hear that you are happy with the new walk-in bath and hope that you enjoy the benefits for many years to come. Warm regards, The Aquability Customer Service Team

“So pleased. It’s an amazing bath. Service was excellent.”

Helpful Report

Dear Mrs Cockburn, Thank you for your lovely review. It's great to know that you're pleased with the new walk-in bath and with the service you received from us. Thank you for taking the time to share your experience. Warm regards, The Aquability Customer Service Team

“Very happy with the overall product. Fitter was very quick and efficient”

Helpful Report

Dear Mrs Farrow, Thank you so much for this wonderful review. We're delighted to know that you're happy with the new walk-in bath and will pass on your kind comments to our installer, Paul. If there is anything else we can assist you with, please do get in touch. Best wishes, The Aquability Customer Service Team

“The installation went well and our new bath is a lot easier to use compared to our old bath which was getting too difficult to get in and out.”

Helpful Report

Dear Mr and Mrs Whittle, Thank you so much for sharing your experience. We're so pleased to hear that the installation of your new walk-in bath went smoothly and that you are now able to enjoy bathing in safety again. If there is anything else we can do to help, please do not hesitate to contact us. Warm regards, The Aquability Customer Service Team

“Happy with everything overall. The new bath has been a big help for me to get in and out.”

Helpful Report

“Absolutely first class. I love my new shower. The two fitters were excellent, first class service. They asked me to check everything over and any little detail they took care of.”

Helpful Report

Aquability is rated 4.9 based on 2,024 reviews