Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 2,024 Reviews

98 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new shower and the seat makes my life so much easier”

Helpful Report

Dear Mr Aston, Thank you for your kind review. We're very happy to hear the new shower module is making life so much easier for you. If there is anything more we can do to help, please do not hesitate to get in touch. Warm regards, The Aquability Customer Service Team

“Very pleased everyone from start to finish has been brilliant. I would recommend Aquability to anyone.”

Helpful Report

Dear Mr Widdows, Thank you so much for the five star rating. We really appreciate your feedback and recommendation and we're delighted that you are happy with the service provided. Kind regards, The Aquability Customer Service Team

“Happy with my new shower. Fitters just got on with it and did a great job. Everywhere was left clean and tidy”

Helpful Report

Dear Mrs Martin, Thank you for this wonderful feedback. It's great to hear that you're happy with the new shower and that the installation went well. Enjoy your new shower! Kind regards, The Aquability Customer Service Team

“Very happy, Stacy left everything spotless.. I can’t fault Aquability. Extremely pleased with my new shower.”

Helpful Report

Dear Mrs Buckner, Thank you for this lovely review. We're delighted to hear how happy you are with the new shower and have passed your kind comments on to our installer, Stacy. We wish you all the best for the future. Warm regards, The Aquability Customer Service Team

“Installation was quick and it looks amazing.”

Helpful Report

Dear Jackie, Thank you so much for taking the time to share your experience with Aquability. We're so pleased that the installation was completed quickly and looks amazing. If there is anything else we can assist you with, please do not hesitate to get in touch. Warm regards, The Aquability Customer Service Team

“Everything was very satisfactory. Fitters were very clean and tidy. Everything happened when I was told it would”

Helpful Report

Dear Mrs Coup, Thank you for this lovely feedback. We're so glad to hear that the installation met your expectations and that your property was left clean and tidy. Thank you again for your custom and support. Kind regards, The Aquability Customer Service Team

“So pleased with the shower. Fits great and looks fantastic. 5 stars all round. Thank you Aqaubility keep up the good work guy's 👏 🙌 👍”

Helpful Report

Dear Mr Muir, Thank you for this wonderful feedback. We're delighted to know that you're happy with the new shower and really appreciate your recommendation. Warm regards, The Aquability Customer Service Team

“From the very start aquability we're terrific from the representative to the delivery guys and finally the fitters. Quality is exceptional and I wish I'd made the decision much sooner. I finally have the option to have a bath or shower safely”

Helpful Report

“Very pleased with the shower cubicle. Fitter was very clean and tidy. The communication from the office was excellent. The shower module is so much better than what we had. I would definitely recommend Aquability.”

Helpful Report

“Very pleased. Fitter did a lovely job”

Helpful Report

“Fabulous shower could not be more pleased, Aqaubility have been fantastic from start to finish.”

Helpful Report

“Excellent service and very pleased with new shower which I used this morning for the first time. The man who installed it (from Woking) was superb and worked carefully and consulted me whenever I came to watch. I can't praise him enough and he gave me a full demonstration and set shower at normal temperature which has proved to be correct. Thank you Jillian Tavener”

Helpful Report

“Very pleased, Alex did a lovely job with our bathroom. We should have done it 10 years ago.”

Helpful Report

Dear Mr and Mrs Woods, Thank you for this wonderful feedback. It's great to hear that you're happy with the new shower module and that our installer, Alex did a lovely job. If there is anything else we can help you with, please do not hesitate to get in touch. Warm regards, The Aquability Customer Service Team

“Excellent from start to finish. The installation went really well and the finished shower fits into the space of our old bath perfectly.”

Helpful Report

Dear Mr Speakman Thank you for these lovely comments. We're delighted to hear that the shower fits in the space of your old bath perfectly and hope that you enjoy the benefit for many years to come. Warm regards, The Aquability Customer Service Team

“I didn't use the lowest of quotes I received but I am most impressed with the final outcome and would recommend Aquability without reservation. However I was not impressed with the clearing away after completion and some of the language used. I made my feelings known to the salesperson via email afterwards.”

Helpful Report

Dear Mr Whiting, Thank you so much for this useful feedback. It's lovely to hear that you're impressed with the new shower installation overall, though we apologise for the attitude displayed by the contractors who came to clear the rubbish from site. We really appreciate you letting us know about this. If you have any further concerns, please do not hesitate to let us know. Warm regards, The Aquability Customer Service Team

“The installation went really well and the finished shower looks great and is a big improvement on our old bath. The fitter Chris and the electrician Leighton were both excellent and a pleasure to have in our home. Many thanks.”

Helpful Report

Dear Mr and Mrs Shelmerdine, Thank you for these lovely comments which we will pass on to the team. We're delighted to hear that the shower looks great and that you had a positive experience with Aquability. Thank you again for your feedback and support. Warm regards, The Aquability Customer Service Team

“So pleased with the shower. Fits great and looks fantastic. 5 stars all round. Thank you Aqaubility”

Helpful Report

Dear Mr Grey, Thank you very much for this fantastic feedback. It's wonderful to know how pleased you are with the new shower module. If there is anything more we can do to help, please do not hesitate to contact us again. Warm regards, The Aquability Customer Service Team

“Hi I’ve also left same review on Trustpilot , from start to finish was 👌🏻we’re 73 and 60 felt really apprehensive about getting walk in shower due to past building and life experiences etc max at head office was very understanding helpful knowledgeable and we did deal with him .Alan came out to see us first and sold us Aquability had a lovely warm energy explained everything,then Scottish chap think called Robert came out and fitted everything in a day ..so well mannered clean and incredibly talented and efficient…can’t praise him enough, next day CLEERBEE rubbish removals sent us text and email giving us time and when they were on there way came out took everything all done in less than 24 hours ..after all the worry there was NOTHING to worry about ,best company we’ve ever experienced bar none …my partner aged 73 had fallen out bath shower 3 times she was in tears when she had first walk in shower experience as this was a life saver she’s gone back mentally physically 10 years SO THANK YOU all of you 🤝”

Helpful Report

Dear Mrs Garnell and Mr Jordan, We cannot thank you enough for these two wonderful reviews and for this amazing feedback! We're over the moon to know that the new installation not only went smoothly but has made such a positive impact on your lives already. We hope you continue to enjoy all the benefits of safe, independent showering for years to come. If there is anything more we can do to help, please let us know as we would be delighted to assist you. Best wishes, The Aquability Customer Service Team

“So pleased with every aspect of aquability. Would recommend to anyone.”

Helpful Report

Dear Mrs Droppa, Thank you so much for this wonderful feedback and for recommending us! We're delighted to know that you're pleased with the new low access shower module and suite and hope that you will enjoy the benefits for many years to come. We're so happy to hear that the installation has helped you. Best regards, The Aquability Customer Service Team

“Everybody we have dealt with from Aquability have all been excellent. Gary the fitter was fantastic and a pleasure to have in our home. Many thanks.”

Helpful Report

Dear Mr and Mrs Engledow, Thank you so much for this lovely five star review! We're delighted to hear that you are pleased with our service throughout and will pass your kind comments on to our talented installer, Gary. We truly appreciate your custom and support. Enjoy your new shower! Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 2,024 reviews