Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,355 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,355 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very big thank you to both Mike and Rob for all their efforts. We are so delighted with our new bath. It’s made my husband’s life so much easier. A great experience from start to finish.”

Helpful Report

Thank you so much for the 5 star rating of Aquability, We're so pleased that the new bath is making your husband's life easier and that you have had a great experience. We really appreciate your kind words!

“Mark did an excellent job, very good customer attitude, & nothing was too much trouble.”

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“First class shower installation and shall be recommending you to friends and family.”

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“Very pleased with the shower overall and the after service.”

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Dear Mr Sharpe Thank you so much for your fantastic 5-star review! We're delighted to hear that you're pleased with your shower and the after service. We truly appreciate your support. Kind regards The Aquability Customer Service Team

“Very efficient and explained everything to me. Sorted out problem and highly recommended . Very happy with the bath.”

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Dear Mr Allright Thank you for your excellent 5-star review! We're so pleased to hear that you found our service efficient and that your problem was sorted out to your satisfaction. Your recommendation means a lot to us! Kind regards The Aquability Customer Service Team

“Very satisfied with the overall job.”

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Dear Mr Bridge Thank you for the five star rating! We're delighted to hear that you are very satisfied with the overall job. Your feedback means a lot to us, and we appreciate your support! Kind regards The Aquability Customer Service Team

“The installation went really well. Gary 4the installer completed a good job and was clean and tidy. Many thanks.”

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Dear Mr Pratt Thank you for your wonderful 5-star review! We're pleased to hear that the installation went smoothly and that Gary did a great job. We appreciate your kind words about the cleanliness and tidiness of the process. Kind regards The Aquability Customer Service Team

“Great communication. Service excellent. Fitter very helpful, electrician also. I would recommend Aquability definitely”

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Dear Mrs Kamil Thank you for your wonderful 5-star review! We're thrilled to hear that you found our communication and service to be excellent. It's great to know that our fitter and electrician were able to assist you effectively. Your recommendation is truly appreciated! Kind regards The Aquability Customer Service Team

“A great company,prompt,courteous, friendly and efficient. Would use them again.”

Helpful Report

Dear Customer Thank you for your wonderful 5-star review! We're thrilled to hear that you found our team prompt, courteous, and friendly. Thank you for sharing your experience. Best wishes The Aquability Customer Service Team

“Very thorough electrician. Very happy with the walk in shower. Communication with the office was smooth. I would recommend aquability”

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Dear Mr. Jones Thank you so much for the wonderful feedback. It's fantastic to hear that you are happy with your walk-in shower and that communication with our team went smoothly. Your recommendation is greatly appreciated! Kind regards The Aquability Customer Service Team

“Amazing service from start to finished. And adding the pump for dad to get greater water flow was fantastic thank you so much aquability.”

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Dear Mr. Edmundson Thank you for your wonderful 5-star review! We're thrilled to hear that you had an amazing experience from start to finish. It's great to know the pump we added made a positive difference for your dad. We appreciate your kind words! Kind regards The Aquability Customer Service Team

“Very happy with the new shower cubicle. The replacement shower is very good. Installers did a fantastic job. Highly recommended”

Aquability 5 star review on 17th April 2025

Helpful Report

Dear Mr. Losson Thank you for your wonderful 5-star review! We're thrilled to hear that you're very happy with your new shower cubicle and that the installation went smoothly. We truly appreciate your kind recommendation. Kind regards The Aquability Customer Service Team

“My new shower looks lovely. The guy who fitted it was clean and tidy but I wasn’t able to use it until the silicone had dried. Once it did I found I couldn’t get any hot water. Aquability sent round a lovely chap called Jamie who fixed it for me and now it all works fine. For that reason I’d give the whole thing 10/10 if I could.”

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“I am really pleased with Scott the installer. He was very clean, tidy and polite.”

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Dear Mrs McLane Thank you so much for the 5-star review! We're delighted to hear that Scott made a positive impression during the installation. Your satisfaction is very important to us! Kind regards, The Aquability Customer Service Team

“Very happy with the bath. Office were great with communication and all went smooth. I would definitely recommend using Aquability very professional.”

Helpful Report

Dear Mrs Walford Thank you for your wonderful 5-star review! It's great to hear that you’re very happy with your bath and that our team communicated well throughout the process. Thank you for the recommendation. Kind regards, The Aquability Customer Service Team

“Delivered on time, fitter arrived on promised date and installed successfully”

Helpful Report

Dear Customer, Thank you for the for the wonderful review. It's great to hear that the installation went smoothly. Thank you for choosing Aquability. Kind regards, The Aquability Customer Service Team

“I think the product is excellent and I would give that 5 start. The installer was very neat and tidy.”

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“Great service. Bath works perfect. Phil was very helpful with the seat removal and explained all the works that he was doing. Could not recommend Aquability more.”

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“Very happy with the system installed and would recommend this to anybody”

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“More than happy with the new bath, fitters did a great job. Happy with the communication from the office and all went smooth. Would definitely recommend aquability”

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“Very happy with the company. Installer and electrician were great. Thank you”

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Aquability is rated 4.9 based on 1,355 reviews