Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,557 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very big thank you to both Mike and Rob for all their efforts. We are so delighted with our new bath. It’s made my husband’s life so much easier. A great experience from start to finish.”

Helpful Report

Thank you so much for the 5 star rating of Aquability, We're so pleased that the new bath is making your husband's life easier and that you have had a great experience. We really appreciate your kind words!

“Satisfied with the work. Fitters did a very good and tidy job. I would highly recommend aquability”

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“I’m am very happy with the bath. Fitter did a great job and was clean and tidy. Electrician was helpful. I would recommend Aquability.”

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“Very happy with everything that has been done”

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“Fitters were first class. Electrician did a thorough job and even found and sorted a fault on our existing electrics. Happy with the new unit overall”

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“Fantastic from start to finish. Gary the installer was a pleasure to have working in my home. His workmanship was excellent and he left my home spotless. I would highly recommend Aquability.”

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“The installer worked very hard and obviously knew a lot regarding plumbing. He completed everything within the day and left our home tidy. He’s completed a lovely job of installing our new shower.”

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“Excellent. Fitter and electrician both did a great job and left everywhere clean and tidy”

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“The fitter worked really hard. The bath looks nice and suitable for my age group.”

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“All works great, no complaints and my parents are happy with it. Brilliant.”

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“Bath is amazing. So easy to get in and out. Lovely finish, very very pleased.”

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“Very happy, very wise decision to have a new shower from Aquability”

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“Everything was so organised from start to finish. The guys that fitted it were excellent and fitted in less than a day and packaging etc was taken away. All in all brilliant and a pleasure to deal with.”

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“Efficient, friendly and happy with the overall service”

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“Top notch, I absolutely love it. Great job guys.”

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“The whole process has been excellent. It has been a big help for me getting in and out the bath”

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“Product is fine, fitters were ok. A few bits we felt could’ve been a bit better but we are happy with the whole service overall.”

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Dear Mrs Leppard, Thank you for your positive review and thoughtful comments. We're pleased that you were satisfied overall with the initial installation and service and hope that you are happier now that we have returned and improved the finish at the end of the shower. We're sorry that a gap was left on the day of installation and thank you for your patience and understanding whilst we organised the remedial work. If there is anything else we can do to assist, please do not hesitate to contact us. Warm regards, The Aquability Customer Service Team

“Everything from start to finish was very well organised. The installer Scot worked well, he was clean and tidy and nothing was too much trouble. We had a random inspection after everything was completed to make sure all was working correctly which was a nice touch.”

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“The bath is fine and the team who worked here were very good. I would have given it a 5 but we was lead to believe it would be fitted quicker than what is actually was.”

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Dear Mrs Seall, Thank you for taking the time to review our company and for the helpful feedback. We're delighted to hear that you are pleased with the bath and the installation team but apologise for being unable to install within the expected timescale on this occasion. We appreciate that our customers are often in urgent need of alternative facilities and always do our best to arrange installation as quickly as possible. We're so sorry that we were unable to get to you more quickly but trust that the new walk-in bath was worth the wait and that you are now enjoying the benefits. Thank you for recommending us in spite of the delay. We really appreciate it! Kind regards, The Aquability Customer Service Team

“I’m am happy with the installation. Whole service was efficient. Fitter was clean and tidy. I would recommend Aquability.”

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“I was very pleased with the Installation of my walk in bath and resiting of the existing shower attachment. Alex worked so hard, was neat and tidy and cleaned up extremely well. I'm also having a great time with the whirlpool!”

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Aquability is rated 4.9 based on 1,557 reviews