Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,465 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,465 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very big thank you to both Mike and Rob for all their efforts. We are so delighted with our new bath. It’s made my husband’s life so much easier. A great experience from start to finish.”

Helpful Report

Thank you so much for the 5 star rating of Aquability, We're so pleased that the new bath is making your husband's life easier and that you have had a great experience. We really appreciate your kind words!

“Excellent service, the company has been brillant and everything has gone as planned.”

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“Very happy with the bath. The shower is excellent. Very efficient service. The fitters were very clean tidy and polite. Would recommend Aquability.”

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“Everything went really well and we have no complaints at all. Scot the installer was excellent and explained everything during the installation. He was very tidy and left our home spotless.”

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“From the survey to the fitting Aquability are excellent. After using the shower for a year I keep asking myself why did I not have it fitted years ago.”

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“The fitters were brilliant and just got on with the job. Left everything tidy when they left. Very happy with everything and the final finish of the bath”

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“Very happy with the unit. Paul did an excellent job and the electrician was great also. I would recommend Aquability no question.”

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“I am very impressed with Aquability. Everything was so well organised and the lads that completed the installation worked very hard to complete everything within the day. They were clean and tidy and all the rubbish was collected the next morning.”

Helpful Report

Dear Mrs Sutcliffe, Thank you so much for your wonderful review! We’re pleased to hear that you were impressed with the organization of your installation and that our team worked diligently to complete everything in a day. We always strive to leave our spaces clean and tidy, so we’re glad to hear they collected the rubbish promptly. Thank you again for your kind comments. Kind regards, The Aquability Customer Service Team

“The installation went really well and Scot the installer completed the shower cubicle within the day no problem. He was clean and tidy and respected our home while working here.”

Helpful Report

Dear Mr Hughes, Thank you for your kind review! We're thrilled to hear that Scot made your shower cubicle installation smooth and efficient. It's great to know he respected your home and left everything clean and tidy. We really appreciate your feedback. Kind regards, The Aquability Customer Service Team

“Fitters did a really and explained everything thoroughly. Very happy with how the shower unit looks. Would highly recommend”

Helpful Report

Dear Mrs Theis, Thank you so much for your fantastic review and the five-star rating! We’re delighted to hear that our fitters provided thorough explanations and that you’re pleased with the look of your new shower unit. Your recommendation means a lot to us! Warm regards, The Aquability Customer Service Team

“Very pleased. The service has been fantastic. The checks after the shower was complete where amazing as well could not ask for more.”

Helpful Report

Dear Mr Bell, Thank you for your amazing review and the five-star rating! We’re so pleased to hear that you found our service fantastic and that the follow-up checks after your shower installation exceeded your expectations. Your satisfaction is our top priority, and we truly appreciate your feedback. Warm regards, The Aquability Customer Service Team

“The shower is lovely. Simon worked really hard very pleased everything was done in a day, even the rubbish was cleared the same day.”

Helpful Report

Dear Mr and Mrs Wicks, Thank you for your wonderful review! We’re delighted to hear that you’re pleased with your lovely new shower and that Simon’s hard work made such a positive impression. It's great to know the rubbish was cleared away immediately too. Warm regards, The Aquability Customer Service Team

“It’s very good. Fitter was good and it does its job.”

Helpful Report

Dear Mrs Mowatt, Thank you for your review and the five-star rating! We’re thrilled to hear that you found our fitter to be good and that everything is working perfectly. Your satisfaction means a lot to us, and we appreciate your feedback. Warm regards, The Aquability Customer Service Team

“It’s absolutely fine, we haven’t got any concerns whatsoever. It enables the wife to have a bath and she wouldn’t be able to without it.”

Helpful Report

Dear Mr Carpenter, Thank you so much for your fantastic review! We’re delighted to hear that our product has made such a positive difference for your wife, allowing her to enjoy a bath comfortably. Your satisfaction is incredibly important to us, and we appreciate your kind words. Best wishes, The Aquability Customer Service Team

“Great service, the shower is fantastic so pleased.”

Helpful Report

Dear Mr Smith, Thank you so much for your fantastic review! We’re so pleased to hear that you're happy with the service and the shower. Your satisfaction is our ultimate goal, and we truly appreciate your kind words! Warm regards, The Aquability Customer Service Team

“The fitting of our new shower went really well. The installer Gary was clean and tidy and put carpet protector on the stairs and landing which was a great idea. His workmanship was very good and the finished shower module looks great. Many thanks.”

Helpful Report

Dear Mr and Mrs Appleyard, Thank you for your fantastic review and the five-star rating! We're pleased to hear that Gary's clean and tidy approach, along with his excellent workmanship, made your shower installation a success. We appreciate your kind words about the carpet protectors as well! Warm regards, The Aquability Customer Service Team

“We were very impressed with everything from the initial contact with the sales people to the fitter. Gary the fitter was extremely hard working and very tidy. I have worked in the trade and he’s one of the best workers I have seen. He was very tidy and his workmanship was excellent.”

Helpful Report

Dear Mr Simpson Thank you for your fantastic review! We’re delighted to hear that you were impressed with our sales team and that Gary made a great impression with his hard work and tidy workmanship. Warm regards, The Aquability Customer Service Team

“The installation of my new shower went really well and everything was well organised. Gary the installer worked hard and completed a lovely job. He was polite and left my home clean and tidy after he had completed the installation.”

Helpful Report

Dear Mrs Boyle, Thank you for your kind review and the perfect five-star rating! We’re thrilled to hear that Gary did such a great job with your shower installation and left your home clean and tidy. Thank you for your sharing your experience. Warm regards, The Aquability Customer Service Team

“Very happy with the whole process. Very nice shower. Simon was very good as was follow up electrician. Would recommend Aquability”

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Dear Mr Pain, Thank you for the lovely feedback. It's great to hear that you're happy with the new shower module and that the entire process went smoothly. Your recommendation means a lot to us! Warm regards, The Aquability Customer Service Team

“The job was done efficiently and everything went to plan. Each team involved did a good job”

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Dear Mr Watson, Thank you for your fantastic review! We're so pleased to hear that everything went according to plan and that our team performed efficiently. Your kind words mean a lot to us! Warm regards, The Aquability Customer Service Team

“The only disappointment was the time it took to remove the rubbish. The shower fitting went without fault. Thank you to the two fitters.”

Helpful Report

Dear Valued Customer Thank you very much for your wonderful review and five star rating! We're glad to hear the shower fitting went smoothly and that our fitters made a positive impression. We apologize for the delay in removing the rubbish and appreciate your understanding. Your feedback helps us improve our services, so we would be very grateful if you could also contact us at customerservice@aquability.com regarding the late collection of the rubbish from site, if you haven't already, in order that we can record the incident and raise this with our contractor. Thank you again for your feedback and support. We really appreciate it. Warm regards, The Aquability Customer Services Team

Aquability is rated 4.9 based on 1,465 reviews