Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 1,891 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 1,891 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just brilliant in every way”

Helpful Report

Dear Paul, Thank you so much for this wonderful five star review. It's fantastic to hear that you are happy with the new shower module and the service you received. If there is anything else we can do to assist you, please let us know. Thanks again for your custom and support. Warm regards, The Aquability Customer Service Team

“Fitter did a real smashing job. Everyone was on time and were very clean and tidy. Very pleased with everything”

Helpful Report

Dear Mr Mitchell, Thank you for your kind feedback. We’re delighted to hear that our installer, Danny did an excellent job, and that all of our field staff were punctual and respectful of your property. Thank you for again taking the time to share your experience. We really appreciate it. Warm regards, The Aquability Customer Service Team

“Wonderful company. Love the shower, everyone worked so hard. Thank you.”

Helpful Report

Dear Mrs Baldwin, Thank you for your wonderful feedback. We’re delighted to hear that you love the shower and that our team gave such a great effort. We’ll be sure to pass your kind words along to everyone involved. Thank you for choosing Aquability. Warm regards, The Aquability Customer Service Team

“Installation was very quick and installer was great”

Helpful Report

Dear Sir, Thank you so much for the positive feedback which we have passed on to your installer, Stacy. We really appreciate your kind comments. If there is anything else we can assist you with, or anything you feel we could have done to improve our service, please do give us a call and we would be delighted to help you. Warm regards, The Aquability Customer Service Team

“Very happy with the module. Very good job done. Everything went smooth. We would recommend Aquability.”

Helpful Report

Dear Mrs Glenister, Thank you for your kind comments. We’re delighted to hear that you’re very happy with the shower module and that everything went smoothly on the day of installation. We truly appreciate your recommendation. Warm regards, The Aquability Customer Service Team

“So pleased the shower is great. 10 out of 10 all round.”

Helpful Report

Dear Mr House, Thank you for sharing your feedback! We're delighted to hear the shower module is great and that you’re 10/10 happy with it. We’ll pass your kind comments on to your installer, Paul. If you need anything else, just let us know. Kind regards, The Aquability Customer Service Team

“Very happy with my bath lift. Mike the fitter was great, the electrician was also helpful. Communication from the start was great and we are very happy. We would recommend Aquability.”

Helpful Report

Dear Mrs Tillet, Thank you for your kind feedback. We’re delighted to hear you’re happy with the new walk-in bath with lifting mechanism and that Mike the fitter and our electrician were helpful. It’s great that our communication from the start met your expectations. We really appreciate your recommendation and look forward to assisting you in the future. Kind regards, The Aquability Customer Service Team

“Fantastic service. So polite, clean and tidy the shower is fantastic. 5 stars all round.”

Helpful Report

Dear Mrs Arthur, Thank you for your fantastic feedback. We’re delighted you found our service polite, clean, and tidy, and that you love the new easy-access shower. Your five-star rating is greatly appreciated and we’ll be sure to pass your kind words on to your installer, Alex and everyone else involved. Warm regards, The Aquability Customer Service Team

“Fantastic service. So pleased with the shower it’s amazing. All the guys have been great. So polite and helpful. 5 stars all round. Thank you aquability.”

Helpful Report

Dear Mrs Arthur, Thank you for your wonderful review. We’re thrilled that you’re so pleased with your new shower and that our team were polite and helpful. Your 5-star rating means a lot to us, and we’ll be sure to pass on your kind words to all involved. Warm regards, The Aquability Customer Service Team

“Excellent service and excellent quality. The team worked efficiently and removed all rubbish very quickly. Would highly recommend.”

Helpful Report

Dear Mr and Mrs Bloomer, Thank you for your wonderful feedback. We’re delighted the team worked efficiently and removed all rubbish quickly. Your recommendation means a lot to us. Kind regards, The Aquability Customer Service Team

“Very pleased with the end result. Really impressed with everyone that has been. Rubbish was collected on the same day which I was very happy with”

Helpful Report

Dear Mrs Watt, Thank you for your kind feedback. We’re delighted to know that you’re pleased with the installation and impressed with our team. It’s also great to hear confirmation that the rubbish was collected on the same day. We will pass your comments on to all involved and wish you all the best for the future. Warm regards, The Aquability Customer Service Team

“I was persuaded to have my bath removed & a walk in shower fitted. From contacting Aquability to the day the work was completed & the bath & rubbish taken away, the process was seamless. Everyone I dealt with was professional & Scott the plumber/fitter did a cracking job & his workmanship is excellent. I’m very pleased with the final result. It isn’t cheap but in the end the product, and just one days disruption, is well worth it.”

Helpful Report

Dear David, Thank you for this wonderful review. We're so pleased to hear that removing your bath and replacing it with an easy-access shower has benefited you, and that our installers completed an excellent job whilst keeping disruption to a minimum. Thank you for your choosing Aquability and recommending us to others. We really appreciate your custom and support. Warm regards, The Aquabillity Customer Service Team

“Excellent from start to finish. Everything that the salesman promised was delivered. The installer Danny worked very hard and completed everything within the day and his workmanship was fantastic. My new shower is a pleasure to use.”

Helpful Report

Dear Mrs Sherratt, Thank you so much for these lovely comments and the five star rating. We really appreciate your feedback which has been passed on to all involved. We hope you continue to enjoy the benefits of your new shower module for years to come! Thank you for choosing Aquability for your showering needs. Warm regards, The Aquability Customer Service Team

“Can't praise aquability highly enough. I was very impressed from start to finish. Fitters did a brilliant job and they were very pleasant and tidy”

Helpful Report

Dear Mrs Birch, Thank you for these lovely comments which we have passed on to Danny and the installations team. It's wonderful to hear that you are impressed with the new walk-in bath and the service you received. Thanks again for your feedback and support. We really appreciate it. Kind regards, The Aquability Customer Service Team

“My new bath is a pleasure to use and is far easier to get in and out than my old bath. The installer completed the full job within the day and the finished installation looks good. The installer worked very hard and left my home clean and tidy.”

Helpful Report

Dear Mr Parkin, Thank you for your wonderful five-star review. We’re delighted the new bath is a pleasure to use and easier to access, and that the installer completed the job efficiently and left your home clean and tidy. We’ll be sure to pass on your kind words to the team. Warm regards, The Aquability Customer Service Team

“On time and extremely polite and friendly service”

Helpful Report

Dear Mrs Pallett, Thank you for choosing Aquability and for your wonderful five-star review. We’re delighted to hear that you found our service polite and friendly. If there’s anything else we can help with, please don’t hesitate to get in touch. Warm regards, The Aquability Customer Service Team

“Very efficient all together. Excellent service and a very quick and good job. Delivery exactly when they said and rubbish taken away the next day as promised.”

Helpful Report

Dear Annette, Thank you for your wonderful five-star review. We’re delighted to hear that you found the service efficient and will be sure to pass on your kind words to all involved.. If there’s anything else we can assist you with, please get in touch. Kind regards, The Aquability Customer Service Team

“The installation of our new shower went like clockwork. The installer who was called Scot completed a lovely job and is workmanship is of a very high standard. The new shower is a lot easier to use compared to our old bath. Many thanks.”

Helpful Report

Dear Mr and Mrs Ashton, Thank you for this wonderful review and your kind words about our installer, Scott. We're so pleased to hear that the new shower is making life easier for you and that the work was completed to a high standard. Thank you so much for sharing your experience. Warm regards, The Aquability Customer Service Team

“All engineers have been very good and very polite. Everywhere was left clean and tidy and the rubbish was all collected quickly. Nothing could have gone better”

Helpful Report

Dear Mr Smith, Thank you for your wonderful five-star review. We’re delighted to hear that the installation went smoothly and that you're happy with the new shower. Thank you again for your kind words and support. Warm regards, The Aquability Customer Service Team

“Excellent, fitter has gone above and beyond. We would highly recommend, from start to finish it’s been painless and professional experience.”

Helpful Report

Dear Mr and Mrs Robbins, Thank you for your sharing your experience. It's great to know that our installer, Simon was excellent and that you would recommend us to others. We really appreciate your kind words and support. If there is anything else we can help with, please get in touch. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 1,891 reviews