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Aquability Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Aquability

Company Reviews

4.9

Based on 981 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Farnborough
GU14 0NR

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Aquability 5 star review on 31st May 2023

Mr & Mrs Wallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a wonderful shower which was installed in a day as promised. We are very pleased with the finish.”

“Very please with the electrician. Explained everything he was doing. Highly recommend 5 star”

“Very please 5 star”

“Finally a company that delivers on its promise. Over the moon with both our showers, would recommend”

“After a small hiccup to start with, I couldn’t really fault everything from start to finish. Very happy with fitter, installation and new shower has really helped out my wife and carer”

“We had both a bath and a shower installed in the same bathroom. The fitters did a very nice job. The floor was left exposed a bit as the old bath was wider than the new shower but this was sorted easily along with boxing in some pipes. Very good job.”

“Very please with the whole process. Stacey was fantastic. Recommended to two friend. 5 star”

“After paying £9000 for a shower pod...the installation went fine ...but find your customer service and after care abysmal......all you want is more money for a further guarentee.....you mustn't have much faith in your products only guaranteeing them for one year...you should take a leaf out of Plumbworld ..they have a no quibble guarantee...the best customer service...wish we had had the whole bathroom done by them......would never recommend you... Barbara Brown.”

Dear Mrs Brown Thank you for your feedback. We understand your concerns. Please can you contact us as soon as possible on 01252 451500 (option 2) regarding your warranty so that we can check the details and see if we can help you. Many thanks The Aquability Customer Service Team

“Very satisfied.”

“Very pleased with electrician. Explained what he had done and was doing. Highly recommend.”

“First class company. Does what it says in the brochure, install in one day and rubbish cleared. Very happy with both our new showers. Would recommend to Friends.”

“Very happy with the bath, very happy with the installation.”

“Bath took a bit of getting used too. Office and engineer staff very polite and helpful.”

“Over come a poor start from discovering pipe work under bath and a slight delay. However were very happy with the fitter and the the overall completion. I would recommend to friends.”

“Very pleased with the product, there was a couple of slight issues but the inspector was very clear in how they would resolve it and the lads that fitted it were lovely.”

“What a lovely shower. I do miss my bath but the time had come where I couldn’t get in it anymore.”

“A perfect shower, very happy with fitter and installation”

“I am absolutely elated with my new shower.”

“Great job, we are very pleased”

“The service from Aquability has been outstanding, well done! There was a hiccup on installation as the local fitter encountered problems on the previous job so couldn’t start as originally planned - but that is good as that means that he sees a job to completion, so a few days delay is neither here nor there. The local fitter in Cornwall (Mike) was superb, my parents are both so pleased (as am I) with the result and all the debris taken out was collected & disposed of as promised! Thank you Dr W T Dove”

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Aquability is rated 4.9 based on 981 reviews