Aquability Reviews

Name: Aquability
Address: FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd, Hampshire
Rating: 4.89

4.9 Rating 2,024 Reviews

98 %

of reviewers recommend Aquability

Company Reviews

Metrics

Info

4.9

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Aquability:

Aquability are the leading bathing solution company in the UK with tens of thousands of satisfied customers. Established for over 28 years, our experience in the design and manufacture of advanced bathing is second to none. The ultimate in practicality and safety, our products also look good and can be colour matched to your existing suite.

Visit Website

Phone:

0800 316 0110

Email:

customerservice@aquability.com

Location:

FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd,
FREEPOST RRGY-AHAX-AHSXAquability (UK) Ltd
Hampshire
GU14 0NR

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Aquability 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m extremely pleased with my new bath, the whole process has been effortless. Everyone that has been involved has been very pleasant and helpful.”

Helpful Report

Dear Mrs Bowditch, Thank you for your five star review! We really appreciate your kind comments and hope you enjoy the new walk in bath. Warm regards, The Aquability Customer Service Team

“We are extremely pleased with the new shower. We had difficulty in getting in the bath and this has sorted the problem. The fitters were brilliant. A big thank you.”

Helpful Report

Dear Mr Williams, Thank you for taking the time to share your experience. We're so pleased to hear that the new shower has been helpful to you and that you were impressed with our installers. Warm regards, The Aquability Customer Service Team

“just had shower fitted absolutly brilliant done in a day no mess gary the fitter was amazing would definatly recommend them 100% thank you so much”

Helpful Report

Dear Doreen, Thank you so much for these kind words which we will pass on to Gary. We really appreciate your feedback and recommendation. Enjoy your new shower! Kind regards, The Aquability Customer Service Team

“Excellent from start to finish and the installer was a pleasure to have in my home. His workmanship was excellent and he left everything tidy. My new shower is a pleasure to use.”

Helpful Report

Dear Mrs Williams, Thank you very much for the five star review. We're so pleased to hear that you are enjoying the benefits of the new low access shower and that you were delighted with our installer, Danny. If there is anything else we can help you with, please do not hesitate to get in touch. Kind regards, The Aquability Customer Service Team

“Everyone who I have dealt with from Aquability have been excellent and professional. The finished installation looks fantastic and Danny the installer worked very hard and his workmanship was excellent. Many thanks.”

Helpful Report

Dear Mrs Draper, Thank you for taking the time to share your experience. It's fantastic to hear that you have been happy with the service we provided and the workmanship of our installer, Danny. We're so grateful to you for your kind words and wish you all the best in the future. Warm regards, The Aquability Customer Service Team

“Very happy with the walk in shower. Very pleased with Simon he was very professional. A good job well done. We would recommend Aquability”

Helpful Report

Dear Mrs Kipling, Thank you for the five star rating and your kind words about our installer, Simon! It's wonderful to know that you are happy with the new shower. Thank you again for your custom and recommendation. We really appreciate your feedback and support. Warm regards, The Aquability Customer Service Team

“Th shower is great nice low bottem sill so easy to access.agreat seat to sit and wash hear.all the suite is very good very pleased Very good service when you phone.”

Helpful Report

Hi Dennis, Thank you for taking the time to share your experience. We're delighted to hear that you are finding the shower easy to access and that you are now able to sit and wash your hair safely. Thanks again for your feedback and support. We truly appreciate it. Warm regards, The Aquability Customer Service Team

“Today 19 June we had Simon come to tell us about the walk in bath/shower,I have fibromyalgia and arthritis john has arthritis in his spine so find it difficult to get in a normal bath,he talked us through it all showed us vidios and photos,put us at ease all the way through, think we took up too much of his time,but we decided to go for the whole shebang with hydrotherapy new shower the lot,cant wait for insulation day and to be able to enjoy it,thanks to Simon explaining everything in detail for us,100% recommend him to visit anyone,even the fur kids liked him,thanks very much xx”

Helpful Report

Hi Rita and John, Thank you so much for your lovely review and for welcoming Simon into your home on 19 June. We’re truly glad to hear that his visit made everything clear and comfortable for you both. With fibromyalgia, arthritis, and spinal arthritis to manage, we know how important it is to feel confident and at ease when making decisions about bathing solutions. It’s wonderful that the videos, photos, and detailed explanations helped you choose the full hydrotherapy walk‑in bath and new shower and we know that Simon will be delighted to read your kind words. We’re so excited for installation day too, and we can’t wait for you to enjoy all the benefits it will bring! Please update us on how things go. We'd love to hear your feedback. Best wishes, The Aquability Customer Service Team

“The installation went amazing and the fitter Scott was excellent. He explained everything during the installation and on completion. He was a pleasure to have in my home and left everything tidy. Many thanks.”

Helpful Report

Dear Mrs Withers, Thank you very much for your kind review. We’re so pleased to hear that your installation went smoothly and that our installer made such a positive impression. We’ll be sure to pass on your lovely feedback to Scott—he’ll be delighted to hear it. Thank you again for choosing Aquability. Wwe hope you enjoy your new installation for years to come. Warm regards, The Aquability Customer Service Team

“The installation of our new shower went really well and the fitter completed a fantastic job. He was polite and left everything clean and tidy.”

Helpful Report

Dear Mrs Halliday, Thank you for your kind review. We’re delighted to hear that the installation went well, and that the fitter did a fantastic job. We’ll be sure to pass your feedback along. Warm regards, The Aquability Customer Service Team

“We are very pleased with our new walk-in shower. The whole process worked efficiently from Gerald's first visit to the final installation (in a single day) of a first class product some 6 weeks late.”

Helpful Report

Hi David, Thank you so much for your kind review. We're really pleased to hear that the whole process went smoothly and that we were able to install within six weeks and complete the works in one day. We're delighted that you're happy with the new shower and hope you enjoy the benefits for years to come. Thank you for choosing Aquability and for recommending us. We really appreciate your custom and support. Warm regards, The Aquability Customer Service Team

“My new shower is fantastic and looks amazing”

Helpful Report

Dear Mrs Stevens, Thank you for this wonderful feedback. We're absolutely delighted to hear that the new easy access shower has been helpful to you and looks great too. Your satisfaction means the world to us and we're so pleased to have been able to assist you with your showering needs, Thank you again for your custom and support. Kind regards, The Aquability Customer Service Team

“Everyone we have dealt with from Aquability have been excellent. The installation went really well and the installation team have completed a great job.”

Helpful Report

Dear Mr and Mrs Thurman, Thank you for this lovely feedback. We're so pleased to hear that the installation went smoothly and will pass on your kind comments to Scott and his team. We trust you are now enjoying all the benefits of your new shower module and hope you continue to do so for years to come. However, if there is anything else we can help you with, please do not hesitate to call us again. We would be delighted to assist you. Warm regards, The Aquability Customer Service Team

“Very happy with the job carried out. The fitters were prompt present and did a good job. Very happy with the whole process. I would recommend Aquability they were very efficient”

Helpful Report

Dear Mrs Rowland, Thank you for this lovely review. We really appreciate your kind comments which we will pass on to our installers. We're so pleased that you are happy with the new shower module and wish you all the best for the future. Please do not hesitate to contact us if we can be of any further assistance. Warm regards, The Aquability Customer Service Team

“Everything was very well organised from start to finish. Danny the installer worked very hard and he completed a lovely job of installing our new shower. He explained everything throughout and nothing was too much trouble for him.”

Helpful Report

Dear Mr and Mrs Rowlands, Thank you so much for taking the time to share your experience. We really appreciate your feedback and support and we're so pleased that Danny completed a lovely job for you. Thank you again for your kind comments. Warm regards, The Aquability Customer Service Team

“Very happy with the shower and the engineers did a great job. Whole process was smooth and no issues. I would definitely recommend Aquability”

Helpful Report

Dear Mr Pegler, Thank you so much for your positive review and five star rating! Your feedback and recommendation means a lot to us and we're delighted to hear that you're happy with the new low access shower and that the whole process was stress free from beginning to end. We'll be sure to pass on your kind comments to Mike, our installer and wish you all the very best for the future. If there is anything more we can do to assist you, please do not hesitate to call us again. We would be delighted to help. Warm regards, The Aquability Customer Service Team

“Fitter was very good I can't fault him at all. Very polite and professional. Very happy with my new shower”

Helpful Report

Dear Mr Parker, Thank you very much for this fantastic feedback which we have passed on to your installer, Danny. We're delighted to hear that you're happy with the new shower module and we hope you continue to enjoy the benefits for years to come. Thank you again for your custom and support. It means a lot to us! Warm regards, The Aquability Customer Service Team

“Very pleased with my new shower, everything as promised and would definitely recommend”

Helpful Report

Dear Mrs Droppa, Thank you so much for this lovely review and the recommendation. We hope you are enjoying the new facilities and thank you again for your custom and support. Warm regards, The Aquability Customer Service Team

“Happy with the job overall. Fitter and Electrician were both very friendly and did an excellent job”

Helpful Report

Dear Mrs Dome, Thank you for this lovely review and your kind words about our staff, Danny and Leighton. We're delighted to know you're happy with the new shower and thank you again for your custom and support. Wishing you all the best for the future, The Aquability Customer Service Team

“Fantastic service. Whole bathroom looks amazing. Could not be more happy.”

Helpful Report

Dear Mr and Mrs Burrage, Thank you so much for this lovely feedback and for letting us know that you could not be more happy with the new shower room. We hope you enjoy the benefits for years to come! If there is anything else we can assist you with, please do not hesitate to get in touch. Warm regards, The Aquability Customer Service Team

Aquability is rated 4.9 based on 2,024 reviews